QEEQ CAR RENTAL REVIEWS

The car was picked up and drop off without hassle and done quickly. Explanation was good and thorough.

No issues and price protector not needed

Hertz were very professional

The car is in good condition, however there is black film in the back glass, and half of the windshield “Really back” that you cannot see anything through it or in the back from the mirror... I am not sure how this is allowed!!

Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.

Simple and easy to use platform. No issues were experienced with my rental, would personally use it again.

Customer service was rude and there was a large crack in the windscreen. They had no other cars apparently so we had to take it.

Decent company and I got a really cheap car! + Upgrade for free.

Fantastic reception inside the transit area for documentation and paperwork. There are some issues while locating the attendant at the pick up point

It was very easy at the counter and return. I will use advantage again.

It is a very east app.

The car is ok. But very disappointed to pay additional 1000 baht for repairing a tyre. When returning the car, the staff found a nail on the inner part of one of the tire. The place normally will not be notice / checked when collecting car. So, I didn't know whether the nail was already there when I collect the car or it is due to my driving. When returning the car, the tire looks perfectly fine, no leaking of air, and I had no problem of driving whole day back to the return. And we have be there talking to the staff, her leader for almost an hour, and the tire had no sign of leaking air at all. So I really doubt if the nail was already there when collecting the car.

Hapoy returning customer.

Perfect

Very quick service. Easy pick up and drop off.

All went really smoothly as always.

The return of the car was a great hassle. We spent one hour looking for it as the map code provided didn’t bring us to the return point. Also, the GPS only allows us to key in places of interest that’s frequently visited. For example, when we wanted to stay at Hostel Yui-an as well as Hakuunsou , these location couldn’t be found. The tel no of the places we key in starts with 0 when the phone number we had all started with 8!

The phone number to be picked up at the airport was not working, there was no way to contact the office. There are too many car rental places in FFL with very similar names, too confusing. Windshield wipers needed to be replaced and cruise control did not work.

Very smooth transition, Thank you.

Why can't you have all your cars filled up when handing to a customer?

Car was great, but the computer system was down so it took us over an hour in line to get to counter to rent the car. There were about 20 people in line when we arrived and no one at any other counter in the airport

Your shuttle driver was lovely!

The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge

Car broke down and they had me up and away within the hour. Alongside the tow to my next destination, they gave me a replacement car the day after. Was great service, very happy.

Customer service was just okay Pick up service from airport was very poor