EPTA, Car Rental & Tours Sdn. Bhd. (lgk) Car Rental

Best price car rental
Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Driver Age Requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

EPTA - Car Rental & Tours Sdn. Bhd. (lgk) Information, Car Rental Instructions & Policies

Store Location

Langkawi International Airport (LGK),Lot No. CTR08, Arrival Hall, Public Concourse, Langkawi International Airport, Padang Matsirat, 07100 Langkawi, Kedah

Telephone

+6019 5614700 / +1700 819888

Pickup from Branch or Car Park & After Hours Pickup

The EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental location is in terminal

You can walk to the counter of EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental.

Once you have collected your luggage, please head for Epta Counter at the Arrival Hall. If the counter is unattended, you may contact our friendly staff who will come to your attendance，with tel number 010-2763433 Jos or 019-5614700 Khairul 010-3813908 Wan or 012-4643938 Keri or 017-5499800 Fizan. For personal reasons (late flights / other emergencies) you need to delay the pick-up,please call us. After hours pick-up or drop-off will be charged out of hour fee 25-50MYR per time.

Return to the Store, Car Park or Key Box & After Hours Return

Please Contact the staff in advance, the store staff will go to the airport waiting for you to return the car. After hours pick-up or drop-off will be charged out of hour fee MYR 50-150 per time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	MYR 100-300	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Discover,JCB,AMEX,DinersClub are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

MYR 30/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

MYR 30/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Langkawi International Airport

Hotels

0.5 mi from ZEN Rooms Basic Senyum Inn Langkawi

0.6 mi from Bella Vista Express Hotel Langkawi

0.6 mi from The Smith House

Other Landmarks

8.6 mi from Malaysia Book Village

FIND ME A CHEAP RENTAL

Map view of EPTA Store Location

coordinates: 6.34206 99.731519

Guest Reviews

Total points： 8.6 / 10 Very Good

Vehicle condition: 8.0
Vehicle cleanliness: 8.3
Spaciousness: 8.5
Counter staff: 8.3
Pick-up location: 8.7
Drop-off location: 9.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

K.Sokiman
Langkawi
8 /10 Very Good
Reviewed: Sunday, November 27, 2022
Excellent
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Sritharan.V.
Langkawi
7.7 /10 Good
Reviewed: Sunday, November 27, 2022
Overall very good experience.
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L.Wai Cheong
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Good Service , easy to contact
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Anonymous
Langkawi
7.3 /10 Good
Reviewed: Sunday, November 27, 2022
The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.
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Anonymous
Langkawi
7.3 /10 Good
Reviewed: Sunday, November 27, 2022
Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.
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G.Chang
Langkawi
7.7 /10 Good
Reviewed: Sunday, November 27, 2022
I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget
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N.NAZIR
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Everything was good.
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L.Ee Hahn
Langkawi
8.2 /10 Very Good
Reviewed: Sunday, November 27, 2022
Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
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M.Shahzad
Langkawi
9.8 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Efficient & friendly staff. Car very new.
Dislike: Nothing
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A.Mustafa
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: It was fast, hassle free, value for money.
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Chan
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.
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T.Tan
Langkawi
8.6 /10 Very Good
Reviewed: Sunday, November 27, 2022
Like: Petrol efficient and comfortable driving
Dislike: There are some faults with the car but the staff already informed beforehand professionally
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P.Yeoh
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Good Services and car condition is good
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R.Smith
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Courteous and accommodating staff. No castles and I would recommend to anyone.speci thx to Madeline.
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V.Vernik
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Easy to book, get exactly what you hired and even had people meet me at the airport. So easy and efficient, will use again and again.
Dislike: Nothing!
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P.robinson
Langkawi
9.4 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing
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Y.Heah
Langkawi
9.6 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Promised as in receipt,provided better car choice yet same price.valuable!
Dislike: Car still got some unwanted stuffs from previous customers or own.
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J.Zainal Abidin
Langkawi
8 /10 Very Good
Reviewed: Sunday, November 27, 2022
Like: Prompt and efficient.
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Y.KOW
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.
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C.Ng
Langkawi
8 /10 Very Good
Reviewed: Sunday, November 27, 2022
Like: Cars came as they were expected to.
Dislike: The Toyota Vios we rented could have been a little cleaner. Especially the passenger seats at the back.
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Jamal Hj Anuar
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: The staff handling the booking right from the start till the end was excellent!
Dislike: None!
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K.Chun Yii
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Very easy to deal with! Efficient worker
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L.Chong
Langkawi
9.4 /10 Excellent
Reviewed: Sunday, November 27, 2022
Like: Efficient & On time !
Dislike: nothing
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R.Shah
Langkawi
5.7 /10 Average
Reviewed: Sunday, November 27, 2022
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
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Mr. Bala
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
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Dawei007
Langkawi
9.7 /10 Excellent
Reviewed: Sunday, November 27, 2022
I had a small bump I thought for the size of damage it created a lot of hassle! £30 charged which was reasonable .
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Khan
Langkawi
5.3 /10 Average
Reviewed: Sunday, November 27, 2022
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
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B.Koh
Langkawi
9 /10 Excellent
Reviewed: Sunday, November 27, 2022
Got an upgrade to a better car.
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Salim
Langkawi
8.7 /10 Very Good
Reviewed: Sunday, November 27, 2022
Excellent service by Arrief. Honest and efficient.
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Eamonn McKernan
Langkawi
2 /10 Poor
Reviewed: Sunday, November 27, 2022
The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.
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Chris
Langkawi
9.7 /10 Excellent
Reviewed: Sunday, November 27, 2022
Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.
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N.Abdullah
Langkawi
5.7 /10 Average
Reviewed: Sunday, November 27, 2022
In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.
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ahmadibrahimrizal
Langkawi
9.3 /10 Excellent
Reviewed: Sunday, November 27, 2022
The car is heavy, (long time to pick up) .
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C.BIN CHE ISMAIL
Langkawi
3.7 /10 Poor
Reviewed: Sunday, November 27, 2022
Car rent condition very bad for car. Brake almost finished and didn't services at all. Very dangerous when driving due brake problems. When pick up we ask for changes then not other car xan choose. Terribly
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R.ABU
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.
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H.Zeitoun
Langkawi
9 /10 Excellent
Reviewed: Sunday, November 27, 2022
Very good car supplier , reliable and friendly
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H.Zeitoun
Langkawi
9.3 /10 Excellent
Reviewed: Sunday, November 27, 2022
Reliable company
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M.Jamil
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Excellent service
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K.TAN
Langkawi
8 /10 Very Good
Reviewed: Sunday, November 27, 2022
Would have been good if they had given us upfront notice on the pick up location. We spent some time asking around before we found the location.
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Anonymous
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 27, 2022
Great supportive stuff
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T.Mzondiwa
Langkawi
8.7 /10 Very Good
Reviewed: Sunday, November 27, 2022
vehicle had no fuel on pick up.a bit inconvenient.
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