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EPTA, Car Rental & Tours Sdn. Bhd. (lgk) Car Rental

EPTA 3000+ ratings, 35 reviews

Langkawi, Kedah, Malaysia

8.7 / 10 Very Good

EPTA - Car Rental & Tours Sdn. Bhd. (lgk) Information, Car Rental Instructions & Policies

Store Location

Langkawi International Airport (LGK), Langkawi International Airport, 07100 Langkawi, Kedah, Malaysia

Telephone

+6019 5614700 / +1700 819888

Pickup from Branch or Car Park & After Hours Pickup

The EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental location is in terminal

The EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental staff will Initiatived provide a fixed-pickup service and no need to contact

Our staff who pick you up will wait for you near Gate 2. If you can't find our staff, please call us. For personal reasons (late flights / other emergencies) you need to delay the pick-up,please call us. After hours pick-up or drop-off will be charged out of hour fee 25-50MYR per time.

Return to the Store, Car Park or Key Box & After Hours Return

Please Contact the staff in advance, the store staff will go to the airport waiting for you to return the car. After hours pick-up or drop-off will be charged out of hour fee 30-50MYR per time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
MYR 100-30030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

Discover,JCB,AMEX,DinersClub are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 30/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 30/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Langkawi International Airport

Hotels

0.5 mi from ZEN Rooms Basic Senyum Inn Langkawi

0.6 mi from Century Langkasuka Resort

0.6 mi from Bella Vista Express Hotel Langkawi

Other Landmarks

8.6 mi from Malaysia Book Village

FIND ME A CHEAP RENTAL
Map view of EPTA Store Location
coordinates: 6.34206 99.731519

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.7 / 10 Very Good

  • Vehicle condition: 8.2
  • Vehicle cleanliness: 8.5
  • Spaciousness: 8.6
  • Counter staff: 8.2
  • Pick-up location: 8.8
  • Drop-off location: 9.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • N.NAZIR

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: Everything was good.
    Read More >
  • L.Ee Hahn

    Langkawi

    8.2 /10 Very Good

    Reviewed: April 2, 2020

    Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
    Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
    Read More >
  • M.Shahzad

    Langkawi

    9.8 /10 Excellent

    Reviewed: April 2, 2020

    Like: Efficient & friendly staff. Car very new.
    Dislike: Nothing
    Read More >
  • A.Mustafa

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: It was fast, hassle free, value for money.
    Read More >
  • Chan

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.
    Read More >
  • T.Tan

    Langkawi

    8.6 /10 Very Good

    Reviewed: April 2, 2020

    Like: Petrol efficient and comfortable driving
    Dislike: There are some faults with the car but the staff already informed beforehand professionally
    Read More >
  • P.Yeoh

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: Good Services and car condition is good
    Read More >
  • R.Smith

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: Courteous and accommodating staff. No castles and I would recommend to anyone.speci thx to Madeline.
    Read More >
  • V.Vernik

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: Easy to book, get exactly what you hired and even had people meet me at the airport. So easy and efficient, will use again and again.
    Dislike: Nothing!
    Read More >
  • P.robinson

    Langkawi

    9.4 /10 Excellent

    Reviewed: April 2, 2020

    Like: Car brought to airport and picked up, no problems, would recommend
    Dislike: Nothing
    Read More >
  • J.Zainal Abidin

    Langkawi

    8 /10 Very Good

    Reviewed: April 2, 2020

    Like: Prompt and efficient.
    Read More >
  • C.Ng

    Langkawi

    8 /10 Very Good

    Reviewed: April 2, 2020

    Like: Cars came as they were expected to.
    Dislike: The Toyota Vios we rented could have been a little cleaner. Especially the passenger seats at the back.
    Read More >
  • R.Shah

    Langkawi

    5.7 /10 Average

    Reviewed: April 2, 2020

    At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
    Read More >
  • Mr. Bala

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
    Read More >
  • Dawei007

    Langkawi

    9.7 /10 Excellent

    Reviewed: April 2, 2020

    I had a small bump I thought for the size of damage it created a lot of hassle! £30 charged which was reasonable .
    Read More >
  • Khan

    Langkawi

    5.3 /10 Average

    Reviewed: April 2, 2020

    Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
    Read More >
  • B.Koh

    Langkawi

    9 /10 Excellent

    Reviewed: April 2, 2020

    Got an upgrade to a better car.
    Read More >
  • Salim

    Langkawi

    8.7 /10 Very Good

    Reviewed: April 2, 2020

    Excellent service by Arrief. Honest and efficient.
    Read More >
  • Eamonn McKernan

    Langkawi

    2 /10 Poor

    Reviewed: April 2, 2020

    The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.
    Read More >
  • Chris

    Langkawi

    9.7 /10 Excellent

    Reviewed: April 2, 2020

    Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.
    Read More >
  • N.Abdullah

    Langkawi

    5.7 /10 Average

    Reviewed: April 2, 2020

    In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.
    Read More >
  • ahmadibrahimrizal

    Langkawi

    9.3 /10 Excellent

    Reviewed: April 2, 2020

    The car is heavy, (long time to pick up) .
    Read More >
  • C.BIN CHE ISMAIL

    Langkawi

    3.7 /10 Poor

    Reviewed: April 2, 2020

    Car rent condition very bad for car. Brake almost finished and didn't services at all. Very dangerous when driving due brake problems. When pick up we ask for changes then not other car xan choose. Terribly
    Read More >
  • R.ABU

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.
    Read More >
  • H.Zeitoun

    Langkawi

    9 /10 Excellent

    Reviewed: April 2, 2020

    Very good car supplier , reliable and friendly
    Read More >
  • H.Zeitoun

    Langkawi

    9.3 /10 Excellent

    Reviewed: April 2, 2020

    Reliable company
    Read More >
  • M.Jamil

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Excellent service
    Read More >
  • K.TAN

    Langkawi

    8 /10 Very Good

    Reviewed: April 2, 2020

    Would have been good if they had given us upfront notice on the pick up location. We spent some time asking around before we found the location.
    Read More >
  • Anonymous

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Great supportive stuff
    Read More >
  • T.Mzondiwa

    Langkawi

    8.7 /10 Very Good

    Reviewed: April 2, 2020

    vehicle had no fuel on pick up.a bit inconvenient.
    Read More >
  • L.Chong

    Langkawi

    9.4 /10 Excellent

    Reviewed: April 2, 2020

    Like: Efficient & On time !
    Dislike: nothing
    Read More >
  • Jamal Hj Anuar

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: The staff handling the booking right from the start till the end was excellent!
    Dislike: None!
    Read More >
  • Y.Heah

    Langkawi

    9.6 /10 Excellent

    Reviewed: April 2, 2020

    Like: Promised as in receipt,provided better car choice yet same price.valuable!
    Dislike: Car still got some unwanted stuffs from previous customers or own.
    Read More >
  • Y.KOW

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
    Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.
    Read More >
  • K.Chun Yii

    Langkawi

    10 /10 Excellent

    Reviewed: April 2, 2020

    Like: Very easy to deal with! Efficient worker
    Read More >

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