“Good hire experience. Budget needs to send receipt confirmation at drop off”
About Budget:9.0/10
We had an upgraded car, good. The damage assessment did not show all the scuffs and dents. Picking the car up from a multi story car park and a wet car prevented us seeing all the minor damage.
We took photos as soon as we saw the multiple damage but found it impossible to upload them on the link sent to us.
We have our fingers crossed that the return condition is acceptable and we have not had any notification of budget receiving the car back. (Key drop off out of hours)
About QEEQ:10.0/10
A smooth booking service. I was surprised that bonus points from my fist booking was used to reduce the second booking. Well done.
Clear communication prior to pick up
Clear understanding of T&C
Service - prompt and vehicle was ready to go on arrival
Clean
Full - Petrol
Easy to drive
Highly recommend to others
Pricing was fare
Will definitely be using this service again
About QEEQ:10.0/10
I have downloaded this app onto my phone so I may use this service for near future purposes
Easy to use and understand
It's a budget car rental but so much cheaper than the usual rental places! The car was perfectly fine so it was exceptional value. Pickup and dropoff easy.
About QEEQ:10.0/10
I used a few platforms to check around but QeeQ seemed to show better value cars and was what I used in the end. Actually seemed to spell things out better than a few of the others in terms of what you're covered for etc. So all up excellent and I would use again.
This is a very reputable rental car company. We added an additional driver when picking up the car, and the company charged an extra 18 NZD, which is normal.
The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.
About QEEQ:10.0/10
Didn’t tell me there would be a $3000 bond until AFTER the booking was made. So I couldn’t cancel and get money to rebook somewhere else in short notice. Price of car hire with insurance ended up being twice as much as expected, and we were left with no other option but to continue with the booking upon arrival.
Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.
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