CAR RENTAL REVIEWS ON KASINA AT LANGKAWI INTERNATIONAL AIRPORT, LGK

No clear indication of their counter at the arrival hall, so we missed it and we have called them at the airport exit.

The overall service is acceptable.

There is only one customer service representative, so the wait time can be long if there are people ahead.

Excellent service from the counter during pick up

Car was very clean, ran as good as you could ask for with an old-ish manual vehicle. Everything worked properly, and pricing is decent. Staff are fairly flexible with extensions and additional costs are not too heavy.

Easy to find and book a car

I have requested for new and clean car. But I got an old car with a lot of dust in the car.

Kasina staffs were very friendly and helpful. The staffs were very patient with us as we didn't register our driver's license inside the terminal. The staff assisted us personally in a friendly manner. Good job to Kasina

Easy Rent Car App is very easy to use and informative as it compares prices from different companies. The confirmation email sent is very informative too.

I left my sunglasses in the car, but the rental company said their office was closed and couldn't return them, which was a bit frustrating.

Friendly staff and affordable car rental.

User friendly website.

Prompt service. Easy to pickup n drop.

It was okay, but there was no Chinese service.

Fantastic reception inside the transit area for documentation and paperwork. There are some issues while locating the attendant at the pick up point

The car was quite clean except there were cockroaches that were crawling about. More fumigation and vacuuming to keep out the cockroaches would be be ideal. The car condition was well maintained and functions well with all features working. The car was fuel efficient as well.

The booking process was easy. The vouchers for discount was a winner and very attractive for us to book through EasyRentCars. I have been sharing the discounts and EasyCarRent with my family and friends. Thank you for making it so affordable and easy for us.

The staff at the rental store were very nice. Although their English accent was strong, communication was still smooth.

Pretty good and convenient

good service

good rates

The car hire was good and fair priced, But the pick up process was so slow, I spent longer waiting for the car than I did on the flight!!( time spent flying=45 min. Time spent queuing 58 min) Other companies ask all the questions during the booking process, before you arrive, show ID, swipe card then hand over the keys... honestly you can do better! Your colleague was apologetic and super friendly so not her fault, just seemed like the process.

The car was quite old, and the key battery was almost dead when I took it. The car kept giving alerts the whole way back, which was quite troublesome. Other than that, everything was fine.

Our rented car model was perfect for the trip, though things for improvement with regards to the car would be a faulty rear sensor (affecting the parking process) and faulty left/right signal sound (working normally, though no internal car sound on usage). Otherwise Kasina's staffs were very professional and friendly throughout the collection and return process.

Great prices and smooth booking process!

The car delivery person was punctual and explained everything clearly.