Hertz, Milan Malpensa Airport T1 Car hire

Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Milan Malpensa Airport T1 Information, Car hire Instructions & Policies

Address

MALPENSA 2000 AIRPORT,FERNO, VARESE,21010,IT

Telephone

+390258581081 / +390258581137

Pick-up Instructions

The Hertz - Milan Malpensa Airport T1 car hire location is in terminal

You can walk to the counter of Hertz - Milan Malpensa Airport T1 car hire.

T1: Follow "Train station/Car rental" signs. Our main desk is on the (-1) floor. T2: Go to the bus stop "Airport bus" to reach our desk in T1. Once at the main desk, Gold Customers will follow "Car collection point B" signs.

Drop-off Instructions

Please follow "P3" or "Sheraton Hotel" signs near the T1 terminal. The return area is in Parking B at the (-1) floor. Google map link: https://maps.app.goo.gl/ctC8fdr9kY8ZzGyj6 Terminal 2, return to the car return parking. Google map link: https://maps.app.goo.gl/qv1d8piVRFj599YB9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 36.6 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Italy

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Show More Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Switzerland Finland Ireland Norway Sweden	EUR 16 per rental

Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for Volkswagen Taigo,

EUR 1300 for Fiat 500,Lancia Y-diesel,Peugeot 208,Hyundai I20,Smart For Two,Special,Opel Corsa,Fiat 500 Open Top,

EUR 1500 for Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Toyota Aygo,Ford Fiesta,

EUR 1600 for Volkswagen T Cross,Chevrolet Aveo,Volkswagen Golf,Fiat 500x,Kia Ceed,Hyundai I30,Volkswagen T-cross,Volkswagen Taigo,Volkswagen Golf Variant,Toyota Quest Manual, Volkswagen Polo Sedan T/line.,Abarth 595 Turismo,

EUR 1900 for Jeep Renegade,Renault Master 10m3,Nissan Townstar Electric,Ford Custom,Mercedes Sprinter 10m,Volkswagen Touran 110 Kw Tsi,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Fiat 500,

EUR 2000 for Captur Winter Tyres-diesel,Mercedes Eqa,Renegade Plug In,Peugeot E 208-electric,Peugeot 3008,Volkswagen T Roc 150hp,Citroen C4 Spacetourer,Bmw 1 Series,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Dolcevita,Hybrid Plug In,Volvo Xc40,Winter Tyres-diesel,Renault Grand Scenic,Fiat Cronos Drive,

EUR 2200 for Peugeot Traveller O Similar,

EUR 2500 for Citroen Spacetourer,Kia Carnival,Daily Tail Lift,4x4 Winter Tyres,Mercedes Sprinter 14m3,Ford Transit 350l,Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for Alfa Romeo Junior-diesel,4x4 Winter Tyres-diesel,Iveco Daily,Volvo Xc60,Audi A5 Sportback,Alfa Romeo Tonale,Volkswagen Passat,Luxury Sw Diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3500 for Jaguar E-pace,

EUR 4000 for Polestar 2,Polestar 2,Mercedes Gla,4x4 Winter Tyres-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Mercedes C Class 200 Amg, Diesel Guaranteed,Mercedes Glc Coupe-diesel-4wd,Mod Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Volkswagen T Cross,

EUR 1600 for Chevrolet Aveo,

EUR 1600 for Volkswagen Golf,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 1600 for Fiat 500x,

EUR 2000 for Jeep Renegade,

EUR 1900 for Renault Master 10m3,

EUR 1600 for Kia Ceed,

EUR 1600 for Hyundai I30,

EUR 1600 for Volkswagen T-cross,

EUR 3000 for Alfa Romeo Junior-diesel,

EUR 2000 for Mercedes Eqa,

EUR 2000 for Renegade Plug In,

EUR 1600 for Volkswagen Golf Variant,

EUR 1300 for Fiat 500,

EUR 1500 for Peugeot 208,

EUR 1300 for Lancia Y-diesel,

EUR 1300 for Peugeot 208,

EUR 1500 for Volkswagen Polo,

EUR 1500 for Clio Winter Tyres,

EUR 1900 for Nissan Townstar Electric,

EUR 1900 for Ford Custom,

EUR 1300 for Hyundai I20,

EUR 4000 for Polestar 2,

EUR 3000 for 4x4 Winter Tyres-diesel,

EUR 3000 for Iveco Daily,

EUR 2500 for Citroen Spacetourer,

EUR 2500 for Kia Carnival,

EUR 3000 for Volvo Xc60,

EUR 2500 for Daily Tail Lift,

EUR 3000 for Audi A5 Sportback,

EUR 2000 for Peugeot E 208-electric,

EUR 2000 for Peugeot 3008,

EUR 2000 for Volkswagen T Roc 150hp,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Ford Kuga,

EUR 1900 for Mercedes Sprinter 10m,

EUR 1900 for Volkswagen Touran 110 Kw Tsi,

EUR 2000 for Bmw 1 Series,

EUR 1600 for Toyota Quest Manual, Volkswagen Polo Sedan T/line.,

EUR 2000 for Jeep Compass,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Volkswagen Passat,

EUR 4000 for Mercedes Gla,

EUR 4000 for 4x4 Winter Tyres-diesel-4wd,

EUR 2000 for Ford Tourneo Custom,

EUR 3000 for Luxury Sw Diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2000 for Fiat 500e,

EUR 1300 for Smart For Two,

EUR 1500 for Toyota Aygo,

EUR 1900 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 1900 for 500 Cabrio Matic,

EUR 1300 for Special,

EUR 1500 for Ford Fiesta,

EUR 3000 for Fiat 500e-electric,

EUR 2000 for Fiat 500 Dolcevita,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for Opel Corsa,

EUR 1900 for Fiat 500,

EUR 1300 for Fiat 500 Open Top,

EUR 4000 for Mercedes C Class 200 Amg, Diesel Guaranteed,

EUR 3000 for 4x4 Winter Tyres,

EUR 2500 for 4x4 Winter Tyres,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Ford Transit Jumbo,

EUR 2500 for Mercedes Sprinter 14m3,

EUR 2000 for Hybrid Plug In,

EUR 2000 for Volvo Xc40,

EUR 2000 for Winter Tyres-diesel,

EUR 2500 for Ford Transit 350l,

EUR 2000 for Renault Grand Scenic,

EUR 4000 for Mod Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for Daily 9 12m3,

USD 1300 for ,

EUR 3600 for 4x4 Winter Tyres-diesel,Citroen Spacetourer,Kia Carnival,Volvo Xc60,Daily Tail Lift,Audi A5 Sportback,Alfa Romeo Tonale,Ford Tourneo Custom,Fiat 500e-electric,4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Mercedes Sprinter 14m3,Eqb 250 Ev,Winter Tyres-diesel,Renault Grand Scenic,Daily 9 12m3,

EUR 3600 for ,

EUR 2600 for Volkswagen T Cross,Captur Winter Tyres-diesel,Fiat 500x,Jeep Renegade,Renault Master 10m3,Kia Ceed,Renegade Plug In,Volkswagen Golf Variant,Ford Custom,Polestar 2,Peugeot 3008,Ford Focus,Volkswagen Touran 110 Kw Tsi,Bmw 1 Series,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,Hybrid Plug In,Volvo Xc40,

EUR 2600 for ,

EUR 1600 for Chevrolet Aveo,Volkswagen Golf,Hyundai I30,Volkswagen T-cross,Mercedes Eqa,Captur Winter Tyres,Toyota Yaris,Peugeot E 208-electric,Fiat 500e,Abarth 595 Turismo,Fiat 500,Fiat 500 Open Top,

EUR 1600 for ,

EUR 1300 for Fiat 500,Peugeot 208,Lancia Y-diesel,Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Toyota Aygo,Special,Ford Fiesta,Opel Corsa,

EUR 1300 for ,

EUR 4000 for Alfa Romeo Junior-diesel,Citroen C3 Electric,Mercedes Gla,4x4 Winter Tyres-diesel-4wd,E Tron Ev,Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Nissan Townstar Electric,Iveco Daily,Mercedes Sprinter 10m,Ford Transit Jumbo,Ford Transit 350l,Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for ,

EUR 2000 for ,

USD 1600 for ,

USD 2100 for ,

USD 2600 for ,

USD 2900 for ,

USD 3600 for ,

USD 3800 for ,

EUR 2900 for ,

EUR 2100 for ,

EUR 3900 for ,

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat 500,Lancia Y-diesel,Peugeot 208,Hyundai I20,Smart For Two,Special,Opel Corsa,Fiat 500 Open Top,

EUR 2000 for Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Toyota Aygo,Ford Fiesta,

EUR 2300 for Volkswagen T Cross,Chevrolet Aveo,Volkswagen Golf,Fiat 500x,Kia Ceed,Hyundai I30,Volkswagen T-cross,Volkswagen Taigo,Volkswagen Golf Variant,Toyota Quest Manual, Volkswagen Polo Sedan T/line.,Abarth 595 Turismo,

EUR 2600 for Jeep Renegade,Renault Master 10m3,Nissan Townstar Electric,Ford Custom,Mercedes Sprinter 10m,Volkswagen Touran 110 Kw Tsi,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Fiat 500,

EUR 2300 for Captur Winter Tyres-diesel,Mercedes Eqa,Renegade Plug In,Peugeot E 208-electric,Peugeot 3008,Volkswagen T Roc 150hp,Citroen C4 Spacetourer,Bmw 1 Series,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Dolcevita,Hybrid Plug In,Volvo Xc40,Winter Tyres-diesel,Renault Grand Scenic,Fiat Cronos Drive,

EUR 2900 for Peugeot Traveller O Similar,

EUR 3000 for Citroen Spacetourer,Kia Carnival,Daily Tail Lift,4x4 Winter Tyres,Mercedes Sprinter 14m3,Ford Transit 350l,Renault Trafic L2h1 7m³ O Similar,

EUR 3600 for Alfa Romeo Junior-diesel,4x4 Winter Tyres-diesel,Iveco Daily,Volvo Xc60,Audi A5 Sportback,Alfa Romeo Tonale,Volkswagen Passat,Luxury Sw Diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3600 for Jaguar E-pace,

EUR 2300 for Volkswagen T Cross,

EUR 2300 for Chevrolet Aveo,

EUR 2300 for Volkswagen Golf,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2300 for Fiat 500x,

EUR 2600 for Jeep Renegade,

EUR 2600 for Renault Master 10m3,

EUR 2300 for Kia Ceed,

EUR 2300 for Hyundai I30,

EUR 2300 for Volkswagen T-cross,

EUR 3600 for Alfa Romeo Junior-diesel,

EUR 2600 for Mercedes Eqa,

EUR 2600 for Renegade Plug In,

EUR 2300 for Volkswagen Taigo,

EUR 2300 for Volkswagen Golf Variant,

EUR 2000 for Fiat 500,

EUR 2000 for Peugeot 208,

EUR 2000 for Lancia Y-diesel,

EUR 2000 for Volkswagen Polo,

EUR 2000 for Clio Winter Tyres,

EUR 2000 for Nissan Townstar Electric,

EUR 2000 for Ford Custom,

EUR 2000 for Hyundai I20,

EUR 4000 for Polestar 2,

EUR 3600 for 4x4 Winter Tyres-diesel,

EUR 3600 for Iveco Daily,

EUR 3000 for Citroen Spacetourer,

EUR 3000 for Kia Carnival,

EUR 3600 for Volvo Xc60,

EUR 3000 for Daily Tail Lift,

EUR 3600 for Audi A5 Sportback,

EUR 2600 for Peugeot E 208-electric,

EUR 2600 for Peugeot 3008,

EUR 2600 for Volkswagen T Roc 150hp,

EUR 3600 for Alfa Romeo Tonale,

EUR 2600 for Ford Kuga,

EUR 2600 for Mercedes Sprinter 10m,

EUR 2600 for Volkswagen Touran 110 Kw Tsi,

EUR 2600 for Bmw 1 Series,

EUR 2300 for Toyota Quest Manual, Volkswagen Polo Sedan T/line.,

EUR 2600 for Jeep Compass,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Volkswagen Passat,

EUR 4000 for Mercedes Gla,

EUR 4000 for 4x4 Winter Tyres-diesel-4wd,

EUR 2600 for Ford Tourneo Custom,

EUR 3000 for Luxury Sw Diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2600 for Fiat 500e,

EUR 2000 for Smart For Two,

EUR 2000 for Toyota Aygo,

EUR 2600 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 2600 for 500 Cabrio Matic,

EUR 2000 for Special,

EUR 2000 for Ford Fiesta,

EUR 3600 for Fiat 500e-electric,

EUR 2600 for Fiat 500 Dolcevita,

EUR 2300 for Abarth 595 Turismo,

EUR 2000 for Opel Corsa,

EUR 2600 for Fiat 500,

EUR 2000 for Fiat 500 Open Top,

EUR 4000 for Mercedes C Class 200 Amg, Diesel Guaranteed,

EUR 3000 for 4x4 Winter Tyres,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Ford Transit Jumbo,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 2600 for Hybrid Plug In,

EUR 3000 for Volvo Xc40,

EUR 2600 for Winter Tyres-diesel,

EUR 3000 for Ford Transit 350l,

EUR 2600 for Renault Grand Scenic,

EUR 4000 for Mod Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Renault Trafic L2h1 7m³ O Similar,

EUR 3600 for Daily 9 12m3,

USD 2000 for ,

EUR 3600 for ,

EUR 2600 for ,

EUR 2300 for Chevrolet Aveo,Volkswagen Golf,Hyundai I30,Volkswagen T-cross,Mercedes Eqa,Captur Winter Tyres,Toyota Yaris,Peugeot E 208-electric,Fiat 500e,Abarth 595 Turismo,Fiat 500,Fiat 500 Open Top,

EUR 2300 for ,

EUR 2000 for Fiat 500,Peugeot 208,Lancia Y-diesel,Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Toyota Aygo,Special,Ford Fiesta,Opel Corsa,

EUR 2000 for ,

EUR 4000 for ,

EUR 3000 for Nissan Townstar Electric,Iveco Daily,Mercedes Sprinter 10m,Ford Transit Jumbo,Ford Transit 350l,Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for ,

EUR 1300-4000 for other car models.

USD 2300 for ,

USD 2600 for ,

USD 2900 for ,

USD 3600 for ,

USD 3800 for ,

EUR 2900 for ,

EUR 3900 for ,

Third Party Liability Insurance Excess differs by car model:

EUR for 4x4 Winter Tyres-diesel,Citroen Spacetourer,Kia Carnival,Volvo Xc60,Daily Tail Lift,Audi A5 Sportback,Alfa Romeo Tonale,Ford Tourneo Custom,Fiat 500e-electric,4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Mercedes Sprinter 14m3,Eqb 250 Ev,Winter Tyres-diesel,Renault Grand Scenic,Daily 9 12m3,

EUR for ,

EUR for Volkswagen T Cross,Captur Winter Tyres-diesel,Fiat 500x,Jeep Renegade,Renault Master 10m3,Kia Ceed,Renegade Plug In,Volkswagen Golf Variant,Ford Custom,Polestar 2,Peugeot 3008,Ford Focus,Volkswagen Touran 110 Kw Tsi,Bmw 1 Series,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,Hybrid Plug In,Volvo Xc40,

EUR for Chevrolet Aveo,Volkswagen Golf,Hyundai I30,Volkswagen T-cross,Mercedes Eqa,Captur Winter Tyres,Toyota Yaris,Peugeot E 208-electric,Fiat 500e,Abarth 595 Turismo,Fiat 500,Fiat 500 Open Top,

EUR for Fiat 500,Peugeot 208,Lancia Y-diesel,Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Toyota Aygo,Special,Ford Fiesta,Opel Corsa,

EUR for Alfa Romeo Junior-diesel,Citroen C3 Electric,Mercedes Gla,4x4 Winter Tyres-diesel-4wd,E Tron Ev,Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR for Nissan Townstar Electric,Iveco Daily,Mercedes Sprinter 10m,Ford Transit Jumbo,Ford Transit 350l,Renault Trafic L2h1 7m³ O Similar,

EUR for Toyota Quest Manual, Volkswagen Polo Sedan T/line.,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 km from Milan Malpensa Airport

48 km from Milan Linate Airport

Railway Stations

41.3 km from Milan Central Station

45.7 km from Milan Rogoredo Train Station

Hotels

41.5 km from Hintown Conchetta

43.4 km from Grand Visconti Palace

Other Landmarks

40.9 km from Darsena

41.6 km from Missoni

41.9 km from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 45.6263 8.71246

Location Images

Hertz-Milan Malpensa Airport T1-4492-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 1.6
Vehicle cleanliness: 1.6
Spaciousness: 1.8
Counter staff: 1.6
Pick-up location: 1.7
Drop-off location: 1.7
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

M.Concetti
Busto Arsizio
8.4 /10 Very good
Reviewed: Wednesday, March 11, 2026
Dislike: too long to pick up and drop off the car.
Read More >
r.musinov
Milan
5.7 /10 Average
Reviewed: Wednesday, March 11, 2026
Using Hertz for car renting in US a great pleasure.Italy is a totally different story.Customer service is very poor.My car broke down 40 minutes after pick up.Getting in touch with someone who at list speaks some english is almost impossible.After being stranded in the middle of nowhere for several long hours we finally got "road assistance".They simply picked they broken car and .....left us on the street with the luggage and kids in the dark.Next day,we got condition report claiming that we broke the driver side mirror with the pictures dated two weeks before we even arrived to Milan.To be even more confident.....they photoshoped my signature below....Really hard to believe,i know,but this is what my family had to come accross with.Stay away....or at list be extrimely carefull.... At the end,got the full invoice,like i used the vehicle the entire time...
Read More >
N.Alrashidi
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
THANKS ITS NICE PROMOTION AND GOOD DEAL FROM COMPANY EASY RENT CARS TEAM
Read More >
Anonymous
Milan
5.7 /10 Average
Reviewed: Wednesday, March 11, 2026
It took more than an hour to pick up the car. Please try to speed up the process.
Read More >
L.Olde
Milan
7.7 /10 Good
Reviewed: Wednesday, March 11, 2026
The staff were very helpful, I couldn’t fault them. The car was in good condition, it did have quite a number of dents and scratches and the air conditioning did not work. We were in Italy during summer and at 35 degrees temperatures it got very hot and sweaty in the car. The car wasn’t as clean as I would have expected it to be either. Otherwise mechanically the car was sound. Overall it was a good driving experience in Europe.
Read More >
Anonymous
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
Staff at Malpensa airport tried two charge me a far higher price than the reserved price. They then gave me the wrong vehicle.
Read More >
Y.Khudzik
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
Машина не превзошла мои ожидания,заказывал за год,получил другую,хотя вся стоянка была забита той маркой которую заказывал я
Read More >
M.Nyroos
Milan
5.3 /10 Average
Reviewed: Wednesday, March 11, 2026
This was the worst car hire experience ever! Did not got convertible as reserved. Instead a scratched hatchback after over half an hour wait. And even No apologies from Hertz. Not to speak of any compensations as I have got from other companies even from long queuing times.
Read More >
i.rennie
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
They charged me more than I was quoted and would not give me the car until I had paid extra
Read More >
P.McIntosh
Milan
6.7 /10 Average
Reviewed: Wednesday, March 11, 2026
On arrival I was informed that my choice was unavailable as the vehicle was no longer part of their fleet. I was offered a Fiat 500 convertible to replace it. This vehicle was not in my view "similar" to the Cascada I had paid for. I needed a larger car for the amount of luggage and passengers I was carrying. I am extremely disappointed with the service i received and have paid too much for the vehicle i drove which was a Fiat 500L.
Read More >
L.Tovo
Milan
8.3 /10 Very good
Reviewed: Wednesday, March 11, 2026
Helpful,friendly,great value for money. Car exceeded expectations
Read More >
Hillboy61
Milan
5.7 /10 Average
Reviewed: Wednesday, March 11, 2026
Hertz at Malpensa airport poorly organised. Car over 1 hour late to pickup from booked time. Car was cleaned inside but outside was filthy and muddy when we picked up and only had 3/4 of a tank of fuel. We washed the car clean ourselves on the first day we picked it up. Disappointed
Read More >
Anonymous
Milan
9.3 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Hertz is well organised and hassle free. I try to use them most often. Prices are very competitive and their vehicles are always in great shape.
Read More >
Anonymous
Milan
9.7 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Cars were great but one car not ready at pick up time. Waited about an hour
Read More >
Anonymous
Milan
8.7 /10 Very good
Reviewed: Wednesday, March 11, 2026
Cars were great but one car not ready at pick up time. Waited about an hour
Read More >
Trevor
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
We landed up at Malpensa Terminial 2 instead of Terminal 1 which was a good thing in retrospect. Great service. Car was even upgraded. Well done Hertz
Read More >
RB
Milan
6.3 /10 Average
Reviewed: Wednesday, March 11, 2026
It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.
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Anonymous
Milan
6.7 /10 Average
Reviewed: Wednesday, March 11, 2026
It was not the car that was booked via Easyrental. Although, it served our purpose.
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Anonymous
Milan
9.7 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The audi q5 was new clean and rides great
Read More >
U.Kalnins
Milan
6.7 /10 Average
Reviewed: Wednesday, March 11, 2026
The car was dirty from inside. There was tehnical problems shown on instrument panel. The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.
Read More >
s.charalambous
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Hertz were very professional
Read More >
Regan Moore
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Hertz is good. Prices are a bit high, but they upgraded me to an SUV, so it's okay.
Read More >
Elmer Frederick
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very good
Read More >
Steward Jenkin(s)
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
The car was replaced with an F-pace, smaller and less stable than the GLE.
Read More >
Tracy Jeremy
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The service was excellent!
Read More >
Abraham Bronte
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
Read More >
Melissa Becher
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
Read More >
Will Harper
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
I booked an SUV but was given a 7-seater instead.
Read More >
Gustave Hughes
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
Read More >
Steward Jenkin(s)
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
I forgot
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Isaac Leigh
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The Hertz location is quite large, clean, and well-lit. The process of picking up and returning the car is quick. Just be aware that Italian English has some accent and intonation quirks, so you might need a moment to understand, haha.
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Allen Bertram
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Guy Lyly
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Good, but there are a lot of people, so it takes some time to complete the paperwork.
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Merle Gladstone
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very good, and their English is also excellent
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Gilbert Amelia
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Alva Dupont
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
Very quick
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Dean Humphr(e)y
Milan
4 /10 Average
Reviewed: Wednesday, March 11, 2026
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Agatha MacDonald
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The service is quite mature and the reception was very quick.
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Jane Pullan
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
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Michael Marner
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Tiffany Carl
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Cedric Childe
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Lisa Betty
Milan
4 /10 Average
Reviewed: Wednesday, March 11, 2026
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Rachel Rose
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
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Jean Coffey
Milan
4 /10 Average
Reviewed: Wednesday, March 11, 2026
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Olga Sandy
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Griselda Eddie
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
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Sharon Walker
Milan
4 /10 Average
Reviewed: Wednesday, March 11, 2026
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Emily Cowper
Milan
4 /10 Average
Reviewed: Wednesday, March 11, 2026
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Hyman Wilde
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Neil Margaret
Milan
4 /10 Average
Reviewed: Wednesday, March 11, 2026
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Werner Bloomer
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
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Trista Cromwell
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very satisfied with Hertz's arrangement. As there were no Opel cars available, they switched us to an Audi A6 estate for free! Awesome!
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Jennifer Wood
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Freda Mackintosh
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
The service was good, but the waiting time was too long.
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Cedric Flynn
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Excellent
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Bertha Masefield
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Samuel Woolley
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
They try to upsell insurance, but everything else is okay
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Dinah Faulkner
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
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Esther Katte
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The procedures were clear and efficient, no unnecessary delays.
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Ronald Augustus
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
Waited over an hour to pick up the car, speechless
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Wendy Wordsworth
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
Waited for 30 minutes. The car had damages and they deducted charges on the spot.
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Magee Cooper
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Big company, well-regulated
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Wayne Raymond
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
Fairly enthusiastic, overall a good experience!
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Martina Beck
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Convenient and comfortable
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Baird Andrew
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
They patiently helped me resolve the car issue for half an hour.
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Wallis O'Casey
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
The car was upgraded to a Volvo V90.
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Kenneth Temple
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfactory
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Mick Flower
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The pickup process was quick
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Steven Bush
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Both pickup and return were very fast and extremely convenient! This is my favorite company. Since we speak Italian, the process was even quicker.
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Harlan Law
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfied. They promote insurance but don’t enforce it, just mention it.
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Adolph Julius
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfied
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Betsy Butler
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Pretty good
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Gladys Sainsbury
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Quite satisfied
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Leonard Christy
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Thrifty is quite efficient in their car rental process. It seems like everything is well organized, and there’s nothing particularly remarkable, but everything is under control.
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Regan Moore
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Todd Southey
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very convenient
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Christ Austen
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very satisfied.
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Yetta Twain
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Friendly service with detailed explanations.
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Genevieve
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The service was enthusiastic and the explanation was detailed.
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Pandora Harte
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very satisfied. The pickup process was quick, and existing scratches on the vehicle were clearly marked.
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Allen Bertram
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Hertz, being a large company, generally provides good service at their locations. At 9 AM, there was no queue, and there were two staff members available. Although they tried to upsell insurance, you can simply decline it. They were able to fulfill my booking requests, and the staff spoke decent English. I originally booked a Fiat 500 manual, but they didn't have the car available. They first asked if I wanted to upgrade to a Fiat 500 automatic for a fee, which I declined. Eventually, they upgraded me to a compact SUV from a brand I hadn't heard of, DR., which upon research turned out to be a rebadged Chery Tiggo. Considering that I would be driving mostly in the Swiss countryside, the higher ground clearance was acceptable. The car had over 40,000 kilometers on it but was in good, clean condition. If I had been driving mainly in Italy, I would have rejected it due to the challenges of parking a vehicle of that size in urban areas.
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Beryl Wollaston
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Smooth process.
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Hunter Pollitt
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfied
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Gavin Dora
Milan
6 /10 Average
Reviewed: Wednesday, March 11, 2026
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Omar Eipstein
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfied
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Vincent Cocker
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Very good.
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Douglas Bunyan
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
I arrived at the store at 8 a.m., waited in line for 40-50 minutes. There were only two counters, and the processing speed was very slow. The service attitude was acceptable. They tried to upsell and automatically added a refueling service fee to the bill, saying it would be refunded upon returning the car with a full tank. They gave me a Toyota Yaris with 4500 km mileage. Overall, the vehicle condition was good.
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Tracy Jeremy
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfied
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Eileen Doherty
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Pretty good. The car pickup, return, and deposit refund were all very quick.
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Ira Julia
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
We may have arrived early, so there were very few people in line. The process was completed very quickly. But remember, when renting a car abroad, always purchase full insurance, as rental companies make their profits primarily from it.
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Marcia McCarthy
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Straightforward and clear.
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Blake Morton
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
They didn't have the Focus I wanted. At first, they gave me an MG4, which I declined. Then they offered a Jeep Avenger. I thought it was a sedan where I could hide luggage, but all the cars turned out to be hatchbacks. Thankfully, the trunk had a black cover so luggage inside wasn't visible from outside.
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Anonymous
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Hertz just hands you the keys without anyone checking the car condition with you, but they do email you detailed information about any scratches on the vehicle. Returning the car is easy too; you just drop the keys in the designated box at the drop-off location.
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Anonymous
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Thrifty and Hertz are basically the same company here – they share the same counter and the same staff, all in Hertz uniforms. I rented at Milan airport and drove to Rome, and when a window broke I contacted the airport branch through a nearby location. Swapping the car was super easy: they updated the contract and I was done in about 5 minutes. Hertz is really efficient and the service was great, big thumbs up from me. I also bought the full insurance directly at the counter instead of through QEEQ, since local rental companies usually don’t recognize Chinese insurance.
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Anonymous
Milan
7.3 /10 Good
Reviewed: Wednesday, March 11, 2026
1. They try to sell additional insurance , claiming axa is not enough to cover damage / stolen car cost 2. They give bigger car than ordered but with other seat configuration (face to face second and third row) not like in original order . make it hard to travel with children . Finally gave older car and damaged with regular seat configuration .
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Anonymous
Milan
6.3 /10 Average
Reviewed: Wednesday, March 11, 2026
Hertz give us with wrong car type which is smaller than i book
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Violet Haggai
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
I have a Hertz Gold Card, which made the pick-up process quick and efficient. However, since QEEQ couldn't link my account, the staff had to spend some time re-doing it.
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Cornell Warner
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Satisfied
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Norman Rockefeller
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
The Italians' English is really poor, but their attitude is good, although slow.
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Bevis Motley
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Julie Maltz
Milan
8 /10 Very good
Reviewed: Wednesday, March 11, 2026
Good service attitude, but there are many customers, so the waiting time is a bit long.
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M.Anselmini
Milan
9.7 /10 Excellent
Reviewed: Wednesday, March 11, 2026
When I dropped the car the parking to return the vehicle is outside now. I was wondering what happened if raining. I was by myself and with a heavy luggage. I rather prefer to drop the car inside to avoid problems if raining.
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Suzanne Clarissa
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Excellent value for money, very affordable prices for renting a good car. The staff were polite.
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Abigail Harrod
Milan
2 /10 Poor
Reviewed: Wednesday, March 11, 2026
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Camille FitzGerald
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
Great vehicle condition!
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Quentin Beerbohm
Milan
10 /10 Excellent
Reviewed: Wednesday, March 11, 2026
The credit card expiration date was incorrect, causing the first attempt to fail.
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