Easy and seamless rental experience

Chris

Malaysia

Reviewed: Sun, Dec 1, 2019

About EPTA: 9.7 /10

Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.

About QEEQ: 10.0 /10

Simple and easy to use platform. No issues were experienced with my rental, would personally use it again.

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Economy | Perodua Axia or similar

1 days rental

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

G.Chang

Malaysia

5 day rental

Economy | Perodua Axia or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Sun, Sep 4, 2022

“Pretty OK with my economy car”

About EPTA: 7.0 /10

I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget

About QEEQ: 8.0 /10

booking and purchasing of insurance is very smooth

Malaysia

2 day rental

Compact | Toyota Vios or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Fri, Apr 8, 2022

“Affordable and Average Condition”

About EPTA: 7.0 /10

The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.

About QEEQ: 8.0 /10

Easy to browse thru. After comparison with other website, price is comparably cheaper and many choices of car available depending on your budget.

Eamonn McKernan

Malaysia

1 days rental

Economy | Proton Saga or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Sun, Sep 29, 2019

About EPTA: 2.0 /10

The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.

About QEEQ: 10.0 /10

Y.KOW

Malaysia

1 days rental

Economy | Perodua Myvi or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Wed, Jun 20, 2018

“New car, very clean, nice, well maintain”

About EPTA: 10.0 /10

Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.