“Very good overall experience and the car was impeccable.”
About Europcar:10.0/10
I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.
About QEEQ:9.0/10
I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.
We experienced very good service and the car was in excellent condition. However, we were surprised to learn that since we didn't purchase insurance in Mexico (our US insurance covered international) we had to put a deposit of $8,000 down on our credit card in case we didn't return the car. Luckily we had a high enough credit limit to do this and they never actually charged our card.
Staff were very helpful, made the experience very easy after an all night flight with our baby. Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!
About QEEQ:10.0/10
Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!
Service was good and they gave me GPS free of charge . Car was not very clean but it was acceptable. The only negative point that they don't have a counter inside airport. You need to go out to column 20 and wait there for 20 min
Called ACE previous to the pick up and asked about adding an extra driver (wife) for the duration of the hire period, was told that this was free.
Upon collection, was informed that the above was not the case and that a $2 per day fee was to be charged, not a major, however just need consistency between counter and calling staff information.
Long time for pick up car to collect from terminal, car was not ready when we arrived. Staff were very helpful though! Dropping off was a breeze and driver to airport was amazing!
SOuthern Cross Station Parking Garage was really full when I brought the car back. Furthermore the rental location is in the main hall according to google maps, while the location is in the coach terminal.
Employee on collection gave a bit uncomfortable feeling. Lot of explanation about things I already figured out.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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