CAR RENTAL REVIEWS ON THRIFTY AT AUCKLAND INTERNATIONAL AIRPORT, AKL

Didn't inform about hidden charges, provided a diesel car

The car pickup was very smooth.

Good deal with value for money

The store assistant noticed that we had 4 suitcases and thoughtfully upgraded us to an Outlander with a larger trunk. The car, a 2021 model, was in excellent condition and we had no issues throughout our trip. Additionally, being a hybrid, it was quite fuel-efficient. We were very satisfied with the car. The store assistant was of Indian descent and his English accent was a bit difficult for us at first. Thankfully, we met a kind lady who helped us translate everything, which made it possible to sort out the extra driver and full insurance. We hope others have the same good luck as we did.

Overall good. The Toyota Prado runs on diesel and there's an additional charge of 6 cents per kilometer. Also, returning the car half an hour late cost me 88 dollars.

Okay

Satisfied

Very satisfied

Very satisfied

Overall good!

Exceeded me expectation. Got a Sorento hybrid 7 seat and very new and clean

The only thing that is annoying is the rude front desk staff of thrifty. Being a frontline of a company, he should be courteous and accomodating.

The upgrade gave us a much larger car, which took some getting used to.

Very courteous and friendly staff. Very clean & today vehicle. (Free upgrade

Easy to use / book Great value for $$ Many Thanks

J'ai réservé dans cette compagnie au vu des commentaires et des notations. Tout a été parfait : l'accueil pour le pick-up et l'aide (je m'étais trompé de terminal), les explications, le véhicule, tout !

Déjà utilisé plusieurs fois et toujours parfait.

It would be better to briefly introduce the car operation during pickup and check the car condition together

No comments

No comments

The staff at Auckland Airport are of Indian origin, so communication was a bit challenging. The pickup point is a 7-minute walk outside the airport.

Great experience from start to finish. Car was not as clean as a whistle though, we found a juice bottle (half filled), beer cap and a corn chip inside the car, other than that the whole experience was great.

Prices were good, and the booking experience was amazing.

Seamless pickup process from Thrifty. Their office is within the airport and vehicle is just outside of the exit of the airport. Staff are very thorough in their explanation

Very well designed app. I love the price tracker and managed to save 40$ when it automatically rebooked for me at a lower price. I didn't have to do anything and receive the refund