CHRISTCHURCH CAR RENTAL REVIEWS

Excellent vehicle quality

Great price

The car was just what we needed. We love having a hybrid for travelling, they work just as well as anything else. Plenty of room and so economical. The guy whom we dropped the car off to was a great guy who was really friendly ....just the person you need as your front person.

They were very helpful when I couldn't find out booking the person whom I got in touch with sent me an email in no time to confirm our booking. Great service also

All was great

Driving the car was initially challenging since it was larger than what I'm accustomed to, especially considering it was my first time handling such a big vehicle. However, as the trip progressed, I found it easier to manage. Fortunately, there wasn't a lengthy wait at the counter to collect the car, and I appreciated the helpful and patient customer service provided during both the pickup and return processes.

Booking through the platform was a breeze. Compared to other platforms I considered, Qeeq stood out as user-friendly and straightforward, both in terms of pricing and the booking process. I found it easy to compare prices and secure a confirmation reservation without any hassle.

Car was certainly used; many dents, scrathes, and star chip on the windscreen. Stereo speakers were lousy. There was a very loud rattle from the forward end of the vehichle. All noted at end of trip and they said they would report them to mechanic. Car ran fine and did the job comfortably.

The instructions for contacting for picking up are frustratingly unclear and unhelpful and could be updated to say, go to the end of the international terminal, out the door, and wait for a van with the logo xxxx. There was no phone to call for clarity. I then missed the first shuttle.

Car was in great condition and the staff easy to deal with both at collection and drop off

Big thankyou to helpdesk.. My plane was arriving later than expected, and i thought perhaps the rental counter would be closed , the QEEQ Stuff responded to an urgent call out about seeing if the counter would be open .. they confirm it would be , and it was . thankyou to QEEQ support staff Eric

We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner

Pick up and drop off was easy and efficient. Staff were good. No issues

My dealings with Budget were excellent. Everyone involved were professional and friendly.

Price protector was fantastic and we had no problems at all. My only concern was that we were to have a vehicle that had the capacity for all of our luggage and once we arrived at Budget in Christchurch we had a choice of vehicle and we chose the Outlander which accommodated all our needs.

They charged me $250 for a minute (less than 1mm) chip on the windscreen that I don't think I was responsible for.The car was quite old 130000klms on the speedo. There were several other minor chips on the windscreen, I don't believe it warranted any attention.

Fair No did not do its magic

Nothing to comment. Everything is perfect and fast.

Booking is fast, prices is competitive.

Great car + really good and prompt service in Nelson: excellent!

Great!

Excellent friendly and helpful staff

Ran very smoothly

I have an issue. When I returned the car the tank is full and I received the confirmation with the on site employee and email. But after three days, we received bill for fuel charge! How to escalate this issue?

it is great experience with QEEQ. I will use it more

The team on site upgraded me to a hybrid vehicle, it was really nice and so efficient. Really friendly team at the airport.

Really straightforward booking process, easy to navigate, understand the booking details and organise my trip.

Owner was extremely helpful and gave tips on places to visit

Was re-booked for a slightly cheaper price.

Car was pretty old, with 160,000 miles on it. All four tyres were low and had to be pumped up. The paint on the hood and roof was mostly worn off. Mechanically it was fine. Car was advertised as a "6-person minivan" -- but it was far smaller than I had expected. I would call it a station wagon, not a minivan at all. I talked with BRC about exchanging it, and they were not interested. They only offered to have me pay 3x as much for a full-size van. They would not allow me to return the car early so I could rent from elsewhere.

Because rental was pre-paid, BRC would not change my reservation.

Very good car experience, good condition,I booked a gasoline Alphard, and the store gave me a free upgrade to the hybrid Alphard. It’s really great！ the car is very new! The interior of the car is so clean it’s unbelievable! Friendly service staff, very enthusiastic and professional. Mobile phone charging cables and mobile phone holders are prepared for us. The procedure for picking up and returning the car is very simple. It is recommended to purchase comprehensive insurance so you don’t have to worry about scratches while driving along the way. I will choose A rentals company next time I come to New Zealand. Highly recommended!

Smooth experience, very simple operation process.

The car was not what I booked, they tried to sell it as an upgrade. Received significant downgrade. The staff not speaking English as their first language made it difficult for them to understand. The car we received had clearly been in a crash. With obvious cracks, chips and serious scuffs on the rims.