Nothing satisfactory at all. Moreover, suspected fraud with repair bills and random charges. A minor scratch reportedly costs 4900 NZD, suspiciously just below the 5000 NZD deductible, as if they are using scratches as a pretext for major car overhauls.
Communication in Mandarin was very clear. All formalities were completed quickly. The car charger and holder were very thoughtful. They were honest and helpful, arranging for my phone, which was left in the car, to be returned to China. Very thankful.
The service was excellent. Although there were upsells, it's their job, you can just decline. The vehicle was relatively new, equipped with everything except for a sunroof. It had high specs including a heads-up display, which was essential during our trip to the South Island. This high-end Kia SUV model is not available in the domestic market.
“Christchurch - Lake Tekapo - Mt. Cook Village - Twizel - Wanaka - Queenstown - Te Anau - Dunedin - O”
About Ezi:10.0/10
Extremely satisfied, a perfect car rental experience. The car had only 15 km on it when we got it, brand new. We drove 1960 km in 10 days, touring the major cities of New Zealand's South Island.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Tim Richards
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