CHRISTCHURCH AIRPORT CAR RENTAL REVIEWS

great value car ran great

I would like to share a constructive feedbacks as follows: 1. Counter check in staff The counter staff were awesome and nice, they informed us in advance that they're new, they did their best to follow all the written instructions to help with the pick up process. Behind us there were 3 other customers. But shame for Europcar, they should have some senior staff to assist the new staff to avoid long queue and complaints. 2. Full tank for the new renter Make sure to check the fuel meter when the previous renter return the car to make sure it's full tank. I I picked the car up with millage at 3679km (pic.#1) , just realized when I was travelling at 3772km - mileage left to travel 765km (pic.#2), it was just 3km away from airport that the fuel meter showed only 15 bars (full tank is 16 bars). For the clear details at 3777km when I pulled over to take another photo (pic.#3). I didn't bother to return to the counter to complaint as I had an appointment that I was late because of the long process. In the middle of the trip, I refuelled and it showed 16 bars on the fuel meter and millage left to travel 926km (pic.#4). From this only, I felt cheated as if only I took the vehicle full tank, I would have travelled another 161km. Another clear information (pic.#5) when I refuelled again at the Z-petrol station by Frankton Road in Queenstown before return the vehicle at Queenstown airport which only 2.5km away. Again, millage left to travel still 957km and not 765km as when I picked up. Thank you.

All good. ☺️

Good

Excellent all round

Seemed to be easy to use, will try them again

Long wait for pickup at airport. Then car was an older vehicle in poor condition.

Didn’t get the specific car we ordered. Replacement vehicular had less space!

Worked well, price dropper didn’t benefit us!

The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.

Koocar is a questionable choice. although providing very low prices, service was terrible.

It was really nice experience. Helpful staff and good car

Quick responses from Customer Service

Staff is very friendly and helpful.

Easy and nice

The extras inside the car are thoughtful.

I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back

We needed a car to get us up the to the ski hill this season and this car did just that. An excellent vehicle and service received from Yesaway. The car was spotless and only had a few thousand km’s on the clock. A first for us in New Zealand, as most rental cars here have been around the clock a few times. Thanks Yesaway. We will be back.

Fast, easy and cheap. What more can I say. Faultless. Thanks.

The car exceeded all expectations for the price we paid. The car was very clean and the staff very friendly offering a pickup and drop off from the airport. Would book again.

Very easy to book

Awesome car, plenty of space and tidy, for sure I will use Yes Rentals again

Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving

All good

Very good service and lovely staff at the counter.

No comments, happy as always

車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。

メールでの質問に、すぐに回答がありました。

They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.

Everything is alright ...

Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.

Always happy to use Qeeq.com Best deals so far. Keep up the great work

Véhicule en mauvais état avec plus de 100000 km..