EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.
Counter staff were fantastic, friendly and helpful, and although the Nissan Tiida was in very poor bodily condition (held together with tape in a particular place), it actually went well enough, but I honestly do feel it is time this car was pensioned off!!!
They tried to charge me another full day because I picked the car up half an hour early. What rubbish!!
I didn't get a refund when I returned it 1.5 hours early.
Nice and friendly staff at Snap offices but out of hours pickup staff was very unhelpful. Unfortunately, no car seat was provided despite ringing to confirm the day before - a real pain when you arrive at 10pm. Drop off location in Queenstown was not updated either so chasing our tails before getting to the airport was also frustrating. Impossible to reach them on the phone without having to wait minimum 30 min. Probably wouldn't use them again.
About QEEQ:8.0/10
Total amount to be paid at the counter was higher than advised by Qeeq when booking.
“Good car, good staff, not good sat nav-which cost extra to hire”
About Bargain Rental Cars:6.0/10
Car was great, staff were great. SAT NAV was rubbish and needed updating or THROWING OUT!
About QEEQ:8.0/10
It works well, GOT SOME GREAT DEALS except when I need to contact the car rental company. without using a phone. The online does not allow me to change a date of pick up. It sends me to the phone APP BUT SOME OF US DON'T HAVE PHONE SERVICE IN A FOREIGN COUNTRY...ONLY wIfI.
Also I cannot use my vouchers without a phone APP.
Scotties staff were excellent and accommodating when I called with unique questions. Easy collection, easy drop-off. Understanding about a mix up with time zones and helped me out.
About QEEQ:10.0/10
Booking was smooth and easy. The emails received could include more info, or possibly a calendar invitation for the booking but otherwise great and easy service.
Booked Suzuki swift but they gave me Nissan latio which is in poor condition, I don’t want to argue with them as I was getting late for my business meeting.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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