The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!
About QEEQ:10.0/10
While price drop magic did not eventuate. I did continue to shop around and there were no better prices available. No issue with use of the platform and would not hesitate in using QEEQ again.
The counter staff at Mascot were friendly and very helpful.
The windscreen was a little dirty on the inside from a previously attached GPS and stickers that had been removed.
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ:10.0/10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
I had an 8:00 AM reservation, arrived at 7:30, but didn't get the car until 10:00. It took 45 minutes to process each customer. There was only one employee handling car exchanges, pickups, registrations, running around without a walkie-talkie, no colleagues, and no clear procedures.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
mrdeandroid
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