About ACE Rental Cars: 9.0 /10
Called ACE previous to the pick up and asked about adding an extra driver (wife) for the duration of the hire period, was told that this was free. Upon collection, was informed that the above was not the case and that a $2 per day fee was to be charged, not a major, however just need consistency between counter and calling staff information.
About Qeeq: 8.0 /10
Reviewed: Sat, Jan 25, 2020
Full Size | Toyota Camry or similar

Relevant Reviews on ACE Rental Cars in New Zealand

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Economy | Mazda Demio or similar
“Easy, stress-free, good value for money”
About ACE Rental Cars: 8.3 /10
We were slightly awkward customers and kept changing details about where we were going to drop off/pick up the cars. At every point the staff were helpful and kind, and could always accommodate us whatever we asked for. It might be nice for them to make it clearer where drop-off points are not actually in the airport, though!
About Qeeq: 9.0 /10
Easy to book, great online customer service, and great price!
Reviewed: Wed, Mar 11, 2020

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Economy | Mazda Demio or similar
About ACE Rental Cars: 8.0 /10
Poor customer service provided by Sage. Apparently it was her first week at ACE she is originally from Hertz. She showed poor customer service skills and at times rolled her eyes like I was stupid.
Reviewed: Wed, Nov 27, 2019


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Economy | Toyota Yaris or similar
About ACE Rental Cars: 8.7 /10
Front desk Coustmer service person was very rude to us the way she talk on our arrival on 13/09. When we drop off the car same person was there, very poor attitude and been rude to us, she didnt check car properly, and told us that they have to take bond to repair windscreen, where there was no chip on glass it was only small glue tag.
Reviewed: Tue, Sep 17, 2019


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Medium SUV | Toyota RAV4 or similar
About ACE Rental Cars: 9.3 /10
Never used before but would definitely use again
About Qeeq: 10.0 /10
Reviewed: Fri, Feb 8, 2019


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Economy | Nissan Tiida or similar
“About deposit”
About ACE Rental Cars: 8.3 /10
I haven’t got deposit fee $750. I was wondering when you will return this cost.
About Qeeq: 8.0 /10
Reviewed: Sat, Feb 2, 2019

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