QEEQ CAR RENTAL REVIEWS

No queue and the counter staff was very good. I also noted that the documentation seemed much reduced with fewer things to sign!

Car was pretty worn out but usable. Check-in and check-out process was fast.

The car had had a broken windscreen previously. Broken glass was scattered in different places in the car. One passenger in attempting to pick up reading glasses that had slipped down the side of the seat was staked by broken glass.

Unfortunately, it was a really bad experience in all respects. At first, I waited two hours to receive the requested car. When I came to the counter, the employee told me that the car was not available right now and would come soon without expressing any apology about that . After waiting for an hour, he informed me that the car had arrived. Upon checking the car, I found that it was manual not automatic, as I requested in the reservation! I refused to receive it for this reason, and he told me that another car would arrive soon. After another hour, an automatic Prado arrived finally, but in a disgusting condition. The smell of dust fills the car from the inside, I can clearly see the dust in the narrow places, the outside of the car has traces of itching on all sides, after a 7 hour flight and airport procedures for 2 hours and waiting for another 2 hours with kids at the miserable rental office I had to accept this buggy. That's not all, 4 days after receiving the car, a tactful employee from the office in Casablanca contacted me telling me that the papers of car I received would expire in two days, and I should be handed over another car! I do not know how this car was delivered to me, but I did not mind because the replacement car, as he told me, will arrive at my place of residence in Marrakech, and it will be new, and I am the first user of it, and it has already been. After two days, another impolite employee contacted me from the company's office in Marrakesh, asking to send the location of my residence via WhatsApp to send the car, and I shared location as requested. After several hours, he called back to inform me that the site is not clear and that the driver does not have internet access to reach the site and asks me to speak with a local resident in the area to know the address! When I refused his request, he informed me in a clear threatening tone replacement car was new, if I did not forward the call to someone, he would not be sent to the car!

It was a great car great service

Every was good

Exceptional service will definitely use again

Easy app to use - highly recommend

The car was great, but I didnt get, what I ordered, but an SUV, which was a bit more expensive in gas. Also I had to wait for 1 1/2 hours when picking up the car due to that Hertz had leased more cars than they had.

Proces was easy and cheap to rent the car.

Car a bit old and stained seats inside

Why should on pay to use In-built Navigation

More than 2 years old, and run almost 80k miles says it all. Low tire-pressure and required oil change during the time are also below expectations. The people at the counter and pick-up were great. Fast working. The person at the drop of was in a terrible mood.

Worked fine for us!

The staff at Montreal were fantastic. The car was excellent.

That was great.

Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!

Price was good and the process worked as expected. A very good experience!

I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!

Very efficient

Had to wait in queue almost two hours (after 11 hours overseas flight) at Pick-up, and when finally reaching desk, there were no cars. We could choose to wait 3-5 hours more or come back next day. We chose the latter, but next day the queue was even longer! We talked to a manager, and were directed to another queue, waited 25 min, but were then told to get back to the long queue because we did not have any proof from Yesterdays waiting! Were told that our situation was the same as all the other people waiting. But because we explained that the manager had promised he would help….the desk person suddenly said OK, and he gave us the car … and was very friendly. No deduction for the missing day.

Really good. And the chat function at the customer service was excellent

Car was lovely for what I needed

Easy to book

All good Pickup bus at Brisbane was late 30 min wait Also car had some damage which I had to take pictures off and upload Otherwise all good

Nagreat

Hassle free rental, smooth. Car in decent condition.

Na

Todo excelente

Excelentes precios de renta de vehiculos, por eso soy su cliente

Me gusto mucho el vehiculo y la atención en el mostrador del personal de Alamo... Voveremos gracias.

Es una empresa de clase mundial que no falla. El auto era nuevo con 0 km de uso

Es la primera reserva que hago y salió todo bien