MONTREAL CAR RENTAL REVIEWS

Very satisfied

Satisfactory

Very good but there was no communication. They gave me a smaller Q3 than I booked, and it was the only one reserved for me at the agency. My 24-inch suitcase and a carry-on just fit. The trunk is much smaller than a full size. Picking up the car with half a tank of gas is quite inconvenient. Returning it with half a tank as well.

Very good but no communication. They swapped for a smaller Q3, and it was the only one left in stock reserved for me. It just fit my 24-inch suitcase and a carry-on. The trunk was much smaller than a full-size. The car had half a tank of fuel at pickup, which is inconvenient. Same at dropoff, half a tank.

There was no Toyota CHR at the pickup location, so I got a large SUV, a Ford Explorer. It was two levels higher than expected! Great surprise!

Local friends in Montreal mentioned that the prices on domestic car rental platforms are more affordable than those on local platforms. They said they plan to download and use domestic apps from now on.

Satisfied

Nous aurions aimé lors de la restitution du véhicule avoir un écrit pour dire que le véhicule rendu était en parfait état. On a rendu les clefs et au revoir.

Rien à dire tout était ok

The provided phone number was not answered, and there was no professional customer service.

Fue desalentador cuanto menos, por no decir frustrante. Alquilamos un coche Tesla con mucha ilusión porque queríamos probarlo. Al llegar el coche no estaba disponible. Nos dijeron que el usuario anterior no había devuelto la llave, pero que en 20 minutos la tendríamos. Decidimos esperar. El tiempo pasaba, el coche ni siquiera estaba allí (eso nos hace pensar que mintieron). Al final decidimos coger otro coche por no retrasar más el viaje. Tardamos 1 hora finalmente en salir de allí y nos llevamos un coche que nos desagradó enormemente, por no decir que era de combustible y gastamos el doble, no tenían tampoco ningún eléctrico disponible. Un fiasco!

the car could have been washed - surprisingly it was not.

None

Very impressive, I paid 300 dollars and got a new BMW X3. Great value for money.

Excelente, solo un poco sucio de la carroceria

Excelente servicio

The Dollar rental service was quite disappointing. They downgraded my vehicle at first and then asked for additional fees, which I refused. They didn't mention additional insurance during the process, but it was included on the receipt they printed. It's been a long time since I rented a car abroad, so I thought it wouldn't be added if it wasn't mentioned. I signed the document based on that assumption.

If there is any damage on the car, remember to take photos, definitely remember.

Very efficient, the whole process was quick.

Fast service, no unnecessary talk

Tout c est très bien passé

Bien passé

Very good

Overall service was excellent.