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Apex, Brisbane Airport Car Rental

Apex 3000+ ratings, 28 reviews

Brisbane, Queensland, Australia

8.8 / 10 Very Good

Apex - Brisbane Airport Information, Car Rental Instructions & Policies

Store Location

400 NUDGEE RD, HENDRA, QLD 4011

Telephone

(07) 3868 3355 / 1800 2739 2277

Pickup from Branch or Car Park & After Hours Pickup

The Apex - Brisbane Airport car rental location is located out of the airport

Please contact the staff to pick you up to Apex - Brisbane Airport car rental when you arrived.

Domestic Terminal 1. After collecting your luggage, please phone our office on 1800 55 89 12 for a shuttle pickup. 2. Exit via main doors. 3. Go up travellator to?Skywalk. 4. Cross the?Skywalk?to second travellator on right and take down. 5. Wait in?Bus and Coach area B2. International Terminal 1. After exiting customs phone our office on 1800 55 89 12 for a shuttle pickup. 2. Go past?Coffee Club. 3. Go through the door in the left hand corner below a large?Coach Departure?sign. 4. Continue down the ramp to?Shuttle Bay 3/C.

Return to the Store, Car Park or Key Box & After Hours Return

The car rental company is about 6 kilometers from the airport with obvious signs on the roadside. Please follow the address and proceed.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -15:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 500-400030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: UnionPay, Visa, Master

UnionPay Visa Master

DinersClub,JCB,Discover,AMEX are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8.24/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 12/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island, Mornington Peninsula
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.4 mi from Brisbane Airport

Railway Stations

2.4 mi from International Terminal Railway Station

4.5 mi from Central Station

Hotels

0.3 mi from Ibis Budget Brisbane Airport

0.3 mi from Ibis Budget - Brisbane Airport

0.4 mi from resort style home close to airport & CBD

Other Landmarks

5.5 mi from Sky Needle

FIND ME A CHEAP RENTAL
Map view of Apex Store Location
coordinates: -27.4154247 153.0719675

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Guest Reviews

Total points: 8.8 / 10 Very Good

  • Vehicle condition: 8.7
  • Vehicle cleanliness: 8.9
  • Spaciousness: 9.1
  • Counter staff: 8.7
  • Pick-up location: 8.7
  • Drop-off location: 8.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Amit pun

    Brisbane

    4.7 /10 Average

    Reviewed: Thursday, April 22, 2021

    Ever never rely on them.
    Read More >
  • l.Cameron

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Staff were lovely. Shall use again car was nice to drive.
    Read More >
  • L.Foster

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    The entire experience of collection & return was easy and uncomplicated.
    Read More >
  • M.Pearce

    Brisbane

    8.2 /10 Very Good

    Reviewed: Thursday, April 22, 2021

    Like: Easy to deal with and good vehicle
    Dislike: Nil
    Read More >
  • G.Fletcher

    Brisbane

    9.2 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Like: Excellent price, good location, friendly staff, efficient check in process including shared photos of cars condition at checkout, very quick no hassle return. The Outlander SUV was well used with many minor blemishes but was clean and in excellent mechanical condition delivering good fuel economy, averaging about 7.5l/100km over the approximate 3500 km trip.
    Dislike: Front floor mats would help us keep the vehicle clean and free from sand.
    Read More >
  • J.clapcott

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Like: Close to airport quick pickup quick service getting the car easy as 5/10min drop of
    Dislike: Nothing all good
    Read More >
  • P.Fraser

    Brisbane

    7.7 /10 Good

    Reviewed: Thursday, April 22, 2021

    Excellent service
    Read More >
  • F.du Bois

    Brisbane

    9.3 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    We got an upgrade for the Hyundai accent at that moment was not available
    Read More >
  • K.Henderson

    Brisbane

    9.7 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Car exceeded expectations, excellent value for money
    Read More >
  • Michael

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    The car was totally adequate for our needs and the staff at both ends were very helpful and efficient. A good experience altogether.
    Read More >
  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Counter staff excellent!
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Very comfortable easy to drive car and friendly helpful staff
    Read More >
  • C.Petrizzo

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    The woman that checked us in was very thorough and helpful. She really helped make the process smooth, and made me feel good about renting from them and also being a foreigner driving in Australia. The vehicle was perfect and it was a pleasure to drive.
    Read More >
  • S.Findlay

    Brisbane

    8.3 /10 Very Good

    Reviewed: Thursday, April 22, 2021

    Car wasn't very clean internally... could have done with being vacuumed out
    Read More >
  • Gale Family

    Brisbane

    8 /10 Very Good

    Reviewed: Thursday, April 22, 2021

    We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.
    Read More >
  • Sogol Sue

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Great car, new condition. Was compensated since I had to wait longer than usual for car pickup
    Read More >
  • Anonymous

    Brisbane

    9.3 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.
    Read More >
  • Anonymous

    Brisbane

    8 /10 Very Good

    Reviewed: Thursday, April 22, 2021

    After we got rear-ended by another car and had to go back to the rental company again, there was zero to none sympathy for us from the first lady who helped us, which we thought was really weird. The next lady who helped us with additional paperwork was a bit more friendly luckily.
    Read More >
  • Anonymous

    Brisbane

    8.7 /10 Very Good

    Reviewed: Thursday, April 22, 2021

    Ended up waiting for 50 minutes at the airport before pick-up and therefore was late for my appointment which I then had to rearrange. Otherwise everything else was good.
    Read More >
  • F.Santos

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Excellent service! Awesome conditions
    Read More >
  • P.Monger

    Brisbane

    9.7 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    We got a free upgrade. Fuel economy was exceptional. Everyone very friendly and helpful.
    Read More >
  • J.Tarry

    Brisbane

    6.7 /10 Average

    Reviewed: Thursday, April 22, 2021

    Incredibly slow. We landed at 8:30am and it wasn't until 11:15am that we were in a car.
    Read More >
  • Jon

    Brisbane

    8.7 /10 Very Good

    Reviewed: Thursday, April 22, 2021

    Car was very good and the service was excellent. There was a 20 min wait to get the shuttle back to the airport on drop off but otherwise very quick and easy.
    Read More >
  • M.Smith

    Brisbane

    9 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.
    Read More >
  • C.Wickenden

    Brisbane

    7 /10 Good

    Reviewed: Thursday, April 22, 2021

    Car was not ready when we arrived which was really annoying as we had spent hours travelling and just wanted to get on the road. The car was only cleaned on the outside not the inside. The gentleman that served us was dripping with sweat which was a little disgusting as he was dripping all in the car and all over car seat when he installed it. We won’t be using again simply because we found the whole pick up process so disorganised
    Read More >
  • A.Quinn

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Excellent service
    Read More >
  • J.Stanger

    Brisbane

    10 /10 Excellent

    Reviewed: Thursday, April 22, 2021

    Very professional and friendly service. I would personally like to thank Alan. Although it took a little longer thanI would have liked to queued, to get to the desk. When I got to Alan, he was excellent in completing his role swiftly and I was further fortunate when I dropped off the car and Alan further organised the drop off, and shuttle to the airport.
    Read More >
  • Anonymous

    Brisbane

    7.7 /10 Good

    Reviewed: Thursday, April 22, 2021

    Car pulling to left on picking up car resulting in bulge on inside of tyre which necessitated a new one. Apex helpful in locating a new one. Great difficulty in finding return centre in Brisbane then nowhere to put luggage except office a walk away.
    Read More >
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