Apex, Brisbane Airport Car Rental

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Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Driver age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Brisbane Airport Information, Car Rental Instructions & Policies

Store Location

400 NUDGEE RD, HENDRA, QLD 4011

Telephone

(07) 3868 3355 / 1800 2739 2277

Pickup from Branch or Car Park & After Hours Pickup

The Apex - Brisbane Airport car rental location is located out of the airport

Please contact the staff to pick you up to Apex - Brisbane Airport car rental when you arrived.

Domestic Terminal 1. After collecting your luggage, please phone our office on 1800 55 89 12 for a shuttle pickup. 2. Exit via main doors. 3. Go up travellator to?Skywalk. 4. Cross the?Skywalk?to second travellator on right and take down. 5. Wait in?Bus and Coach area B2. International Terminal 1. After exiting customs phone our office on 1800 55 89 12 for a shuttle pickup. 2. Go past?Coffee Club. 3. Go through the door in the left hand corner below a large?Coach Departure?sign. 4. Continue down the ramp to?Shuttle Bay 3/C.

Return to the Store, Car Park or Key Box & After Hours Return

The car rental company is about 6 kilometers from the airport with obvious signs on the roadside. Please follow the address and proceed.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -14:00	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	AUD 500-4000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: UnionPay, Visa, Master

DinersClub,JCB,Discover,AMEX are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8.24/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 12/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 12/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 12/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island, Mornington Peninsula

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.4 mi from Brisbane Airport

Railway Stations

2.4 mi from International Terminal Railway Station

4.5 mi from Central Station

Hotels

0.3 mi from Ibis Budget Brisbane Airport

0.3 mi from Ibis Budget - Brisbane Airport

0.4 mi from resort style home close to airport & CBD

Other Landmarks

5.5 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of Apex Store Location

coordinates: -27.4154247 153.0719675

Location Images

The Rental Desk

Guest Reviews

Total points： 8.8 / 10 Very Good

Vehicle condition: 8.7
Vehicle cleanliness: 8.8
Spaciousness: 9.1
Counter staff: 8.7
Pick-up location: 8.6
Drop-off location: 8.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Amit pun
Brisbane
4.7 /10 Average
Reviewed: Sunday, August 1, 2021
Ever never rely on them.
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l.Cameron
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Staff were lovely. Shall use again car was nice to drive.
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L.Foster
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
The entire experience of collection & return was easy and uncomplicated.
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Anonymous
Brisbane
8 /10 Very Good
Reviewed: Sunday, August 1, 2021
The car was as expected. Service was good, no issues. All matters explained, including what to do in emergency. Would have appreciated some quick tips on operation of the vehicle, things such as seat configuration, media ops and cruise control.
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M.Pearce
Brisbane
8.2 /10 Very Good
Reviewed: Sunday, August 1, 2021
Like: Easy to deal with and good vehicle
Dislike: Nil
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G.Fletcher
Brisbane
9.2 /10 Excellent
Reviewed: Sunday, August 1, 2021
Like: Excellent price, good location, friendly staff, efficient check in process including shared photos of cars condition at checkout, very quick no hassle return. The Outlander SUV was well used with many minor blemishes but was clean and in excellent mechanical condition delivering good fuel economy, averaging about 7.5l/100km over the approximate 3500 km trip.
Dislike: Front floor mats would help us keep the vehicle clean and free from sand.
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J.clapcott
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Like: Close to airport quick pickup quick service getting the car easy as 5/10min drop of
Dislike: Nothing all good
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P.Fraser
Brisbane
7.7 /10 Good
Reviewed: Sunday, August 1, 2021
Excellent service
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F.du Bois
Brisbane
9.3 /10 Excellent
Reviewed: Sunday, August 1, 2021
We got an upgrade for the Hyundai accent at that moment was not available
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K.Henderson
Brisbane
9.7 /10 Excellent
Reviewed: Sunday, August 1, 2021
Car exceeded expectations, excellent value for money
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Michael
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
The car was totally adequate for our needs and the staff at both ends were very helpful and efficient. A good experience altogether.
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Anonymous
Brisbane
9 /10 Excellent
Reviewed: Sunday, August 1, 2021
Counter staff excellent!
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Very comfortable easy to drive car and friendly helpful staff
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C.Petrizzo
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
The woman that checked us in was very thorough and helpful. She really helped make the process smooth, and made me feel good about renting from them and also being a foreigner driving in Australia. The vehicle was perfect and it was a pleasure to drive.
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S.Findlay
Brisbane
8.3 /10 Very Good
Reviewed: Sunday, August 1, 2021
Car wasn't very clean internally... could have done with being vacuumed out
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Gale Family
Brisbane
8 /10 Very Good
Reviewed: Sunday, August 1, 2021
We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.
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Sogol Sue
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Great car, new condition. Was compensated since I had to wait longer than usual for car pickup
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Anonymous
Brisbane
9.3 /10 Excellent
Reviewed: Sunday, August 1, 2021
Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.
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Anonymous
Brisbane
8 /10 Very Good
Reviewed: Sunday, August 1, 2021
After we got rear-ended by another car and had to go back to the rental company again, there was zero to none sympathy for us from the first lady who helped us, which we thought was really weird. The next lady who helped us with additional paperwork was a bit more friendly luckily.
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Anonymous
Brisbane
8.7 /10 Very Good
Reviewed: Sunday, August 1, 2021
Ended up waiting for 50 minutes at the airport before pick-up and therefore was late for my appointment which I then had to rearrange. Otherwise everything else was good.
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F.Santos
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Excellent service! Awesome conditions
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P.Monger
Brisbane
9.7 /10 Excellent
Reviewed: Sunday, August 1, 2021
We got a free upgrade. Fuel economy was exceptional. Everyone very friendly and helpful.
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J.Tarry
Brisbane
6.7 /10 Average
Reviewed: Sunday, August 1, 2021
Incredibly slow. We landed at 8:30am and it wasn't until 11:15am that we were in a car.
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Jon
Brisbane
8.7 /10 Very Good
Reviewed: Sunday, August 1, 2021
Car was very good and the service was excellent. There was a 20 min wait to get the shuttle back to the airport on drop off but otherwise very quick and easy.
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M.Smith
Brisbane
9 /10 Excellent
Reviewed: Sunday, August 1, 2021
Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.
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C.Wickenden
Brisbane
7 /10 Good
Reviewed: Sunday, August 1, 2021
Car was not ready when we arrived which was really annoying as we had spent hours travelling and just wanted to get on the road. The car was only cleaned on the outside not the inside. The gentleman that served us was dripping with sweat which was a little disgusting as he was dripping all in the car and all over car seat when he installed it. We won’t be using again simply because we found the whole pick up process so disorganised
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A.Quinn
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Excellent service
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J.Stanger
Brisbane
10 /10 Excellent
Reviewed: Sunday, August 1, 2021
Very professional and friendly service. I would personally like to thank Alan. Although it took a little longer thanI would have liked to queued, to get to the desk. When I got to Alan, he was excellent in completing his role swiftly and I was further fortunate when I dropped off the car and Alan further organised the drop off, and shuttle to the airport.
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Anonymous
Brisbane
7.7 /10 Good
Reviewed: Sunday, August 1, 2021
Car pulling to left on picking up car resulting in bulge on inside of tyre which necessitated a new one. Apex helpful in locating a new one. Great difficulty in finding return centre in Brisbane then nowhere to put luggage except office a walk away.
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