LONDON CAR RENTAL REVIEWS

A little bit of English is enough

Overall satisfied

Alamo's service is quite good.

The queue time was reasonable. Despite many customers, three counters were open simultaneously, so the wait time was about 20 minutes, which was fair. The parking lot is right behind, making car pickup very convenient.

I really like this company. After renting in the USA and Australia, this is my third time with them. Both pickup and drop-off were smooth and effortless. Highly recommended.

Very satisfied!

A new non-refundable insurance amount of 300 was requested for the vehicle, informing them that I had chosen insurance when pre-booking. I was forced to take an alternative vehicle because the vehicle was not available in a very cheap car, and it had several collisions. the police caused me psychological harm. I was stopped to find out why the car was damaged.

Convenient airport pickup, short wait time at the store, and the staff quickly handled the car rental procedures.

The store deceived customers. We booked a Mercedes on the app but were given a Peugeot 308. Currently, the customer service of the rental app is helping us negotiate a refund. We are waiting for the result.

Probably the largest rental car company, very convenient process.

The representative's attitude was not great. We arrived 20 minutes early to pick up the car but still received it almost 30 minutes later than scheduled. Less than an hour into driving, the screen showed a 'low engine coolant' warning. At the next city's service point, the rental company said this brand's cars often have this issue and to just ignore it, though the warning kept appearing throughout the trip. The trunk can only fit three 28-inch suitcases, which is somewhat different from the official description.

Generally satisfied

The service was okay. The return address was incorrect, not sure whose fault that was.

Quick and good service. I paid in full on QEEQ and there were no hidden charges when returning the car. The only downside is that Budget staff do not work on weekends, so I couldn't extend my rental. They gave me a new Nissan, which has full functionality including CarPlay.

Very satisfied

The service is great, and the staff at this location are quite good.

Very satisfied

Satisfied

Highly satisfied

Satisfied