From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1070982348
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1070982348
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Thai Rent A Car, Phuket International Airport(hkt01) Car Rental

Thai Rent A Car 6000+ ratings, 193 reviews

Phuket, Phuket (province), Thailand

8.6 / 10 Very good

Thai Rent A Car - Phuket International Airport(hkt01) Information, Car Rental Instructions & Policies

Address

Phuket International Airport (HKT), Mai Khao, Amphoe Thalang, Chang Wat Phuket 83110, Thailand

Telephone

+66875050503 / +66826685053

Pick-up Instructions

The Thai Rent A Car - Phuket International Airport(hkt01) car rental location is in terminal

You can walk to the counter of Thai Rent A Car - Phuket International Airport(hkt01) car rental.

The domestic rental counter is located on the 1st floor of the arrival hall. Please proceed to the counter to collect your rental car. Should you have any inquiries, kindly contact us at +6687-505-0503.

Drop-off Instructions

Please return the car to the car parking lot across from Gate 2 of the Domestic departure building. For any inquiries, please contact +6687-505-0503.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Thailand

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
THB 107/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
THB 214/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
THB 107/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
THB 214/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
THB 100/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Cambodia, Malaysia, Laos

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Phuket Airport

Hotels

2.4 mi from Phuket Marriott Resort and Spa, Nai Yang Beach

14.1 mi from Hyatt Place Phuket Patong

14.3 mi from The Charm Resort Phuket

Other Landmarks

16.4 mi from Chinpracha House

17 mi from Clock Tower

FIND ME A CHEAP RENTAL
Map view of Thai Rent A Car Store Location
coordinates: 8.1110951 98.3064646

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 4.0
  • Vehicle cleanliness: 4.1
  • Spaciousness: 4.1
  • Counter staff: 4.0
  • Pick-up location: 4.1
  • Drop-off location: 3.9
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • L.Wooi Cheong

    Phuket

    9.6 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Like: It is easy to pick up and drop off the car.
    Dislike: The car is smelly
    Read More >
  • Jia Ling

    Phuket

    8.6 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Like: Simple and fast procedure to collect and return car.
    Dislike: The condition of the car interior.
    Read More >
  • J.kaeoratanapattama

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Like: nice service, friendly staffs, quick pick up and quick drop off
    Read More >
  • Vanessa

    Phuket

    9.6 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Like: I've rented a Toyota Yaris. The car condition was good and the staff are quite friendly. Definitely worth for the money.
    Read More >
  • Tung Mun Wai

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.
    Read More >
  • L.POOI LENG

    Phuket

    9 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    No reverse sensor for the vehicle provided. It will be excellent if the vehicle has reverse sensor.
    Read More >
  • C.Chu

    Phuket

    7 /10 Good

    Reviewed: Saturday, December 14, 2024

    I did not realise it is hybrid car, though uses less fuel but trunk space was reduced. Prefer a normal Camry.
    Read More >
  • M.Li

    Phuket

    8.7 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Been waiting for more than 20mins to drop off
    Read More >
  • Anonymous

    Phuket

    7 /10 Good

    Reviewed: Saturday, December 14, 2024

    Body scratches and misaligned bumper are not fixed at all from previous incidents.
    Read More >
  • Lise

    Phuket

    7 /10 Good

    Reviewed: Saturday, December 14, 2024

    La voiture était dans un piteux état au niveau de la carrosserie, ils ont mal mis un filtre UV sur le pare-brise d'où d'importants maux de tête...
    Read More >
  • A.Kwek

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Car exterior not brand new. Had a few knocks. But inside is great. Aircon is great. Well maintained car. Easy processing.
    Read More >
  • beachman

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    場所は空港内ですぐにわかりましたが、お客さんが2組ならんでいて、スタッフ3名いるのに受付を1名で対応しているので、順番まで40分ほど待たされた、それからの手続きなので、1時間はかかってしまったのが残念でした。まあ料金も安いし、満足です。
    Read More >
  • S.K.

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Car has some noise but not effect on operation
    Read More >
  • V.Brown

    Phuket

    8.7 /10 Very good

    Reviewed: Saturday, December 14, 2024

    A bit of a wait due to an issue with the customer before me. But once they got to me, it was a smooth and straight forward process! The car itself was in fairly good condition, although it had a bit of a weird musk in the car and the air conditioning could be better. But the car was definitely spacious enough for four people and could fit 4 medium cases in the car. Definitely value for money!
    Read More >
  • R.MacKay

    Phuket

    8.7 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Car suitable for the narrow roads but struggled big time up the many hills in Phuket. Staff friendly and helpful. Make sure you thoroughly check the car on pick up and take clear photos
    Read More >
  • Anonymous

    Phuket

    7 /10 Good

    Reviewed: Saturday, December 14, 2024

    My booking was cancelled when I arrived. It took them more than 30 minutes to find the original booking. Nevertheless the staff at the counter was friendly and helpful. Drop off was too long I had to wait 15 minutes in the car and I had to call them 3 times
    Read More >
  • W.Wanraek

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    It’s perfect
    Read More >
  • Anonymous

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    All Good
    Read More >
  • J.Lee

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Staff was super helpful and efficient. Definately recommended.
    Read More >
  • V.Detphuttawat

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good ,I loved it
    Read More >
  • Anonymous

    Phuket

    7.7 /10 Good

    Reviewed: Saturday, December 14, 2024

    ชอบบริการคืนรถช้าได้ฟรี 4 ชม.
    Read More >
  • T.Khosuk

    Phuket

    7.7 /10 Good

    Reviewed: Saturday, December 14, 2024

    พนังงานบริการดีคับ
    Read More >
  • M.Bamrungpong

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    It will be very helpful if customer can keep the unused day for the next trip in case the customer have any urgent matters.
    Read More >
  • P.Tansiri

    Phuket

    6.7 /10 Average

    Reviewed: Saturday, December 14, 2024

    Its raining during getting car and I had to wait outside the roof. During return as well. Better to return car under the roof
    Read More >
  • M.Vazifdar

    Phuket

    6.3 /10 Average

    Reviewed: Saturday, December 14, 2024

    Car booked was very old. I was expecting new car however 10 year old car which was driven more than 90k km was given. Car didn’t have auto lock or mobile charging or navigation facilities. At the time of arrival there was no body present at the counter. A boy came 15 minutes later who did not speak English & was bit rude.
    Read More >
  • S.Lee

    Phuket

    4.7 /10 Average

    Reviewed: Saturday, December 14, 2024

    I had a problem on car battery and I had to call them to change car battery, however, the lady over the phone couls not speak and understand properly. So I was struggling so much while giving my information, including location. Except this the service was good.
    Read More >
  • D.Bakulin

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    I didn't get a separate mail with pdf voucher though it was needed at the check-in dask. So I had to use expensive internet to get confirmation from sight and it was jpg-format. In spite the girl needed pdf she made a photo of voucher from my phone screen and let me go. Now I'm looking forward to debloking my funds from credit card.
    Read More >
  • Nimikiko Jung

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The car is quite old. There are round marks for good cars that have been photographed. A lot of marks, even when upgrading the car Place inside The glass resting with the keys is the main.
    Read More >
  • Dharam

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Amazing car, had done 30000 KM's, had all new features like paddle shift, immobilizer, spacious luggage space for four pax. Communication could have been better as counter staff find it difficult to interact in English.
    Read More >
  • P.PIYAKUNAKORN

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    New car for hire Nice and qualified staffs
    Read More >
  • S.Nakpansuer

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    We booked the cheapest Eco Car option but was upgraded for free at the counter. No insurance upsell at the counter.
    Read More >
  • Anonymous

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    I rent 2 of this car, both are brand new, super nice condition
    Read More >
  • M.Lai

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    we rented 2 cars, both at brand new conditions, only travelled for 1500km. no hassle at all, staff is waiting for you at the returning spot, no waiting needed
    Read More >
  • Jatuporn Kiattisin

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    good
    Read More >
  • T.IMAMURA

    Phuket

    6.7 /10 Average

    Reviewed: Saturday, December 14, 2024

    傷のチェックもきちんと行い、途中終日空港駐車についても親身に相談に対応してもらえた。
    Read More >
  • qe81ny

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Car was very clean and well maintained. Staff was very friendly. Great customer service.
    Read More >
  • T.Leung

    Phuket

    9 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Car condition was good, only run 9000+ kms. Car was clean. Need to pick up car in the domestic airport car park. Drop off was inconvenient. We were told to call Thai Rent A Car 10 mins before but our SIM couldn't make local call so had to get them from the counter in arrival hall.
    Read More >
  • T.Phomchaisri

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good service
    Read More >
  • S.Rastogi

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Easy to pick up. Tougher to drop offp
    Read More >
  • Anonymous

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Friendly staffs and great cars.
    Read More >
  • Y.TSANG

    Phuket

    9 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very easy to find the counter and very satisfied to rent a new car on my trip.
    Read More >
  • H.Lau

    Phuket

    7.7 /10 Good

    Reviewed: Saturday, December 14, 2024

    The rental indicated that it can carry 3 luggages and maximium 7 persons. I would suggest that it can only handle 3 hand carried luggages. My expectation was I rent a 7 seaters car with only 6 peoples including driver, it should have 1 seat left, we had 2 luggages and 2 hand carry luggages. it should fit in. We can put our additional bag for notebook.
    Read More >
  • Anonymous

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    I got a free upgrade to a Mitsubishi SUV which was big, clean and comfy. The entire service and car was excellent!
    Read More >
  • K.Mohd Radzi

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Great Car at Best Value Price
    Read More >
  • S.Malakul Na Ayuttaya

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Cool Car , Good service
    Read More >
  • Leong

    Phuket

    9 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Everything was smooth and efficient.
    Read More >
  • P.Chen

    Phuket

    7 /10 Good

    Reviewed: Saturday, December 14, 2024

    Got a relatively new car with just a mileage of 2700km that is clean and in good condition. Receiving staff was kind to offer and dropped us at the international departure hall after the car was inspected and returned at the domestic terminal; it was drizzling.
    Read More >
  • R.Piyanantapat

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Staff not enough to release car
    Read More >
  • Anonymous

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    カウンターには予定時間よりも早く到着。手続きは簡単で問題なく保険等の追加料金も無かった。 車の受渡しは早かった為待ったが、借りた車は新車の匂いがするきれいな車で満足。 返却も簡単で特に問題なくデポジットも2、3週間で返金される模様。 対応、車など非常に満足できた。
    Read More >
  • T.Liu

    Phuket

    2.3 /10 Poor

    Reviewed: Saturday, December 14, 2024

    Pick up and dropping off car took long time. Counter staff communication skills were poor. Will not choose thairentacar again terrible
    Read More >
  • S.Matib

    Phuket

    8.7 /10 Very good

    Reviewed: Saturday, December 14, 2024

    รถใหม่ สะอาดมาก ประหยัดน้ำมันสุดๆ รับ-ส่งง่าย รวดเร็ว ขั้นตอนไม่ยุ่งยาก
    Read More >
  • Deved Marcos

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Car was new & was great driving it around.
    Read More >
  • Esme

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Have used Thai Rent A Car before and have always been happy with service and their vehicles.
    Read More >
  • Esme

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Our car was upgraded which was a nice bonus. Have used them before and always happy with the service and ease of pickup and return.
    Read More >
  • S.Tairomboon

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Staff team very kind for drop-off late time
    Read More >
  • Prince Thakur

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night
    Read More >
  • R.GA

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Almost all good
    Read More >
  • R.Khungamut

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very nice. Will book again. Thanks.
    Read More >
  • T.NINPRATEPPRECHA

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very nice. Will book again. Thanks.
    Read More >
  • N.Pitakpon

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very nice. Will book again. Thanks.
    Read More >
  • m.bounxouei

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    It was really easy to find and drop off the car I will réserve with easy rent and thai rent car next time
    Read More >
  • v.Proctor

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Everything went smooth.
    Read More >
  • A.Yeo

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good condition of the car. But disappointed with the power of the car, as you should bring in 3 liter turbo diesel, instead of 2.5litre diesel. But still acceptable power with full load of the car, 4 adult and 4 children with 3 big luggage and a big backpack.
    Read More >
  • Anonymous

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Car was as described in clean and serviceable condition, however there was tissue paper wedged between the windscreen and dashboard in three locations and a further tissue wedged into the front passenger side window. Perhaps to soak up leaks? However we never experienced any rain during the period of hire. Rather odd.
    Read More >
  • N.Fujii

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    最初から最後までとてもスムーズで満足^_^ また利用します。 次回はハワイとオアフで
    Read More >
  • G.Wilmer

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Only one person on the desk and they were fully occupied with another customer for 20 minutes before serving me so not a great start plus whilst the car was new it wasn't to my liking really especially as it was classified as a large SUV but compared to the other large SUV's i've booked it was sub-standard in my opinion
    Read More >
  • W.CHAN

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Counter staff insisted on printed voucher even though I had it on the app. Otherwise it’s all good
    Read More >
  • B.Alder

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Excellent
    Read More >
  • P.Aroonsawasd

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very comfortable. Thanks.
    Read More >
  • Anonymous

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    ピックアップも返却もスムーズでした。車両も新しかったですが、清掃状態が悪かったのが残念です。
    Read More >
  • S.HUI

    Phuket

    9 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.
    Read More >
  • G.M.

    Phuket

    9.7 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal. 2. The deposit was taken doesn't matter that we paid full insurance
    Read More >
  • C.Yeo

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    No one was at counter upon arrival at Phuket Airport. Had to call and wait for service staff to arrive. Service staff was friendly & efficient though.
    Read More >
  • K.LOW

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Fair.
    Read More >
  • Noksukanya

    Phuket

    8.3 /10 Very good

    Reviewed: Saturday, December 14, 2024

    I like your promotion
    Read More >
  • J.Grzelak

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very good cars in good price
    Read More >
  • K.Jonsson

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Flight was delayed and charged 300 baht for late pick up was frustrating when it was out of my control.
    Read More >
  • G.ARORA

    Phuket

    9.3 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Keep up the good work guys. I will always use your service whenever visiting Phuket again.
    Read More >
  • S.Leong

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Clean and well maintained car, pick-up and drop off process was smooth.
    Read More >
  • Anonymous

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.
    Read More >
  • P.Choocheepwattana

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    I had to pay 300 THB upfront on early return fee
    Read More >
  • C.Lam

    Phuket

    8.7 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Hassle free rental, smooth. Car in decent condition.
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  • A.Guo

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.
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  • S.Danson

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The car was a little old but was fine for what we needed. The windscreen washer neeed to be replenished as it hadn't been checked prior to our pick up.
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  • W. Murray

    Phuket

    7.7 /10 Good

    Reviewed: Saturday, December 14, 2024

    Reservation desk staff were very nice and polite. Car was very comfortable and clean. Paid for a child's safety seat but only a baby safety seat available ( received a refund). Drop off very easy.
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  • Anonymous

    Phuket

    8.7 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The Yaris is underpowered for hill climbing.
    Read More >
  • Lauren Fred

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Returned the car 5 days early, no refund for the remaining days, disappointing
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  • Robin Darwin

    Phuket

    2 /10 Poor

    Reviewed: Saturday, December 14, 2024

    They didn't inform us of any precautions when picking up the car. They just handed us a paper to sign, and that was it. When returning the car, they claimed there was a scratch on the body and deducted the entire 5000 THB deposit. It instantly ruined the good mood from our few days of travel. It would be nice if someone at the rental company spoke some Chinese.
    Read More >
  • Angela Perkin

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    We used a Thai car rental company this time, and everything was fine.
    Read More >
  • Otis Joe

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    Before going, I made a reservation with Chinese service, but upon arrival, there was no Chinese receptionist available. They added me on WeChat and said I could contact them via phone or WeChat if I had any problems during my trip. Throughout the entire journey, everything went smoothly. On the night before returning the car, I tried to contact them via WeChat (voice and text) and phone, but only received responses in Thai, which I couldn't understand, failing to get through. This was very unsatisfactory. I then called the 24-hour service hotline, using my basic English skills to inquire about the car return procedure, only to be told that they couldn't find our rental ID. In the end, I drove back to the original pickup location to return the car myself. The 30 bucks spent on the Chinese service felt like a waste; it’s better to save more and improve your English skills. A follow-up call from the staff blamed the situation on the Chinese consultant being on leave, which I found laughable!
    Read More >
  • Mabel Fielding

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Timely handling and good service attitude
    Read More >
  • Wordsworth Alcott

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    Average
    Read More >
  • Evan Morley

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    Chinese driver's license is not accepted for car rental, not even with an official translation.
    Read More >
  • Ogden Bill

    Phuket

    2 /10 Poor

    Reviewed: Saturday, December 14, 2024

    The vehicle was old and the fuel gauge was low. They charged a full deposit for dirty floor mats, which seemed like a scam. The deposit was more expensive than the rental fee. Thai Rent a Car is not a reliable company. I suggest cleaning the car before returning it to avoid issues.
    Read More >
  • Elma Ferdinand

    Phuket

    2 /10 Poor

    Reviewed: Saturday, December 14, 2024

    No Chinese language support, required an additional translation document compared to other companies, which cost 200 Baht.
    Read More >
  • Alvin Dolly

    Phuket

    2 /10 Poor

    Reviewed: Saturday, December 14, 2024

    No Chinese service, charged me 3000 THB for a 40-liter tank. The fuel price in Thailand is 30.43 THB per liter, extremely overpriced.
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  • Quincy Lena

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    When returning the car, they lifted the spare tire compartment to check, but the staff did not show us this check when we picked up the car. They thought we damaged the spare tire and we had to wait 15 minutes for a senior staff member to confirm it wasn't us. It wasted a lot of time and scared us. We've never had to check the spare tire when renting a car before, and they didn't mention it beforehand. This is very unfair.
    Read More >
  • Katherine Alick

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    I submitted my flight information, but there was no indication that the flight was landing at a different airport in Bangkok?!
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  • Nat Henrietta

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    First time driving abroad, the customer service was very patient and guided me, helping me quickly familiarize myself with the vehicle, traffic rules, and other information.
    Read More >
  • Winston Doris

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service attitude was very good and I was very satisfied. As the first passenger from the same flight to reach the counter, I didn't need to wait in line.
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  • Debby Dierser

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The vehicle did not match the reservation.
    Read More >
  • Susie Hudson

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Great service, everything went smoothly
    Read More >
  • Zebulon Lena

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Very good
    Read More >
  • Haley Hansen

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    No need to queue upon arrival, just fill out the form and take the car.
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  • Haley Hansen

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    The rental company promised Chinese language support, so I didn't purchase the Chinese service from the car rental platform. However, it was useless because neither side's English was good enough. The car transferred to me was a Mitsubishi and a diesel, which I only discovered the next day. But the car was very new and easy to drive.
    Read More >
  • Elaine Burns

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very convenient.
    Read More >
  • Ruth Moore

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Returning the car was very convenient, and all the processes were streamlined.
    Read More >
  • Clyde Abe

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good
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  • Lesley Chesterton

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Having the rental documents prepared in advance made the car pickup process very quick. However, the car wasn't ready at my reserved time; I had to wait for a while before receiving it. Since I arrived at midnight, the car could have been prepared in advance to improve efficiency.
    Read More >
  • Lena Bryce

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    Scheduled to pick up the car at 13:30, arrived two hours early hoping to get the car in advance. On the last day, I returned the car early but had to wait two hours at the airport to pick it up.
    Read More >
  • August Bessemer

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    The girl at the front desk was very cold and impatient throughout.
    Read More >
  • Elroy Violet

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied
    Read More >
  • Jonas Wilson

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Great service
    Read More >
  • Alexia Reade

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Good service attitude, convenient pick-up and drop-off
    Read More >
  • Edith Henry

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Fast and convenient.
    Read More >
  • Dominic Palmer

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Car pickup was fast and convenient.
    Read More >
  • Buck Minnie

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Pretty good
    Read More >
  • Steven Bush

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    I informed them from the beginning that I rented the car for five days and wanted to return it at the normal time on the fifth day, not so early. They kept saying I only rented the car for four days and the fifth day was complimentary. They refused my request initially and only agreed after lengthy communication and presenting the order (since it was in Chinese, we had to talk for a long time in English).
    Read More >
  • William Piers

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    The staff at Thai Rent A Car had a cold attitude.
    Read More >
  • Xenia Browne

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The pickup and drop-off process is convenient.
    Read More >
  • Antony Rossetti

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Overall, very good. Despite arriving at the airport late at night, there were staff on duty. At the car pick-up point, the staff had already turned on the air conditioning. All small scratches were marked. The pick-up process was very smooth and quick, and the return process was also very fast.
    Read More >
  • Sean Jonson

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Overall, very satisfied with the service. The car was relatively new and clean.
    Read More >
  • Geoffrey Fanny

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very good
    Read More >
  • Herman Milne

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service was excellent. I bought insurance, and the staff pointed out any scratches. Just taking photos and recording a video was sufficient.
    Read More >
  • Cornelius Gill

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service was good.
    Read More >
  • Laura Larkin

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service was great. I felt bad for being late, but they still upgraded my car.
    Read More >
  • Bess Ralph

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good
    Read More >
  • Merle Gladstone

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    Satisfied, you get what you pay for.
    Read More >
  • Gene Bell

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied
    Read More >
  • Bradley Commons

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good
    Read More >
  • Pag Christiana

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Great experience, renting a car in Phuket is very convenient.
    Read More >
  • Veronica Defoe

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good service
    Read More >
  • Christine Duncan

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Excellent service, provided a new car and the process was convenient.
    Read More >
  • Rodney Raman

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Great
    Read More >
  • Elva Nathaniei

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied
    Read More >
  • Wallis O'Casey

    Phuket

    2 /10 Poor

    Reviewed: Saturday, December 14, 2024

    The car was not as advertised. The online pictures showed a hatchback YARIS, but the car I received was a sedan version of the YARIS. The car was old with many scratches and damages. I didn't purchase the full package insurance. When returning the car, they noticed some white dust on the front tire, but the metal parts were intact. They tried to blame me for damages, and only after I made a fuss did they say it was fine.
    Read More >
  • Eden Dutt

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The car pick-up process was very quick. The vehicle was provided with a full tank and cleaned. I received a car with just over six thousand kilometers on it, almost brand new. Overall, I am very satisfied and will use this company again next time.
    Read More >
  • Thomas Sinclair

    Phuket

    2 /10 Poor

    Reviewed: Saturday, December 14, 2024

    I recommend everyone avoid renting from this store. I believe they intentionally make customers pay damages. During my car return, the actions of these two staff members were very dubious. I've rented cars in Phuket around 8 to 10 times, and never experienced something like this. Here’s my experience with picking up and returning the car. When I picked up the car, I noticed scratches all around the vehicle, including the tires and rims. I took photos with my phone, but the two staff members seemed impatient and said it was no big deal. When I was about to drive, I realized the left side mirror couldn’t be adjusted and called the staff to fix it. Fifteen days later, I returned the car in the evening, driving it to the parking lot. Two staff members came over to inspect the car, acting rather strangely. They immediately went to check the front windshield and found a tiny spot. They then asked if I had photos from when I picked up the car. I showed them the video I took, but they insisted the spot was my fault and that I had to pay for it. I carefully reviewed the video and found that the spot was already there before I took the car. After some dispute, they reluctantly accepted that I didn't need to pay. However, the whole process felt like a setup to make me pay. It seemed like they already knew about that spot. I believe many people have had to pay because of this. I suspect this will continue happening, so I advise everyone not to rent from this place. Really, if you have to rent from here, make sure to take detailed photos of every inch of the car and the glass. They will make you pay for the smallest mark. I suggest the car rental company investigate if this store is suitable for partnerships.
    Read More >
  • Sophia Buckle

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied
    Read More >
  • Lindsay Smollett

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Normal
    Read More >
  • Julie Maltz

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service was acceptable.
    Read More >
  • Viola Augustine

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very good
    Read More >
  • Janet Bob

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied with their service
    Read More >
  • Beatrice Juliet

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Convenient pickup, easy to find the store, and clear instructions on important points.
    Read More >
  • Bennett Mill

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The process is simple
    Read More >
  • Abigail Harrod

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Overall, a very good experience.
    Read More >
  • Belle Lynch

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    In my opinion, thairentcar is one of the top 3 car rental companies in Thailand. Highly recommended.
    Read More >
  • Enoch Doherty

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service is excellent. Even if you don't speak English, there's no need to worry. The staff is very patient and friendly.
    Read More >
  • Nicola Billy

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Convenient and quick
    Read More >
  • Novia Wodehous

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very good
    Read More >
  • Vic Tobias

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The overall service was really good, and picking up and returning the car was very convenient.
    Read More >
  • Donna Beard

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good
    Read More >
  • Archer Broad

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The pick-up and drop-off process was very quick.
    Read More >
  • Joy Julian

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied, the car pickup was very quick.
    Read More >
  • Alberta Job

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied, both pickup and drop-off were smooth.
    Read More >
  • Devin Gunther

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Excellent service
    Read More >
  • Ronald Augustus

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Satisfied
    Read More >
  • Shirley James

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Return process was quick, but finding the location was difficult.
    Read More >
  • Sigrid Luke

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Smooth communication
    Read More >
  • Zebulon Abraham

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    They charge an extra 500 yuan after 10 PM, so I picked up the car the next day as I was staying near the airport.
    Read More >
  • Andy Carmen

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied, the staff was very friendly, and the car was brand new!!!
    Read More >
  • Andre Isabel

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Decent
    Read More >
  • Hugh Bowman

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Extremely satisfied
    Read More >
  • Hobart Gilbert

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The overall service was good, no issues! Very easy car pick-up and return process, very convenient. No hidden costs, just make sure to return the car with a full tank of gas.
    Read More >
  • Joanne Spencer

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Fairly satisfied
    Read More >
  • Kevin MacPherson

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    It's okay.
    Read More >
  • Lewis Hopkin(s)

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The overall service was okay.
    Read More >
  • Vivien Pritt

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Overall, still quite satisfied.
    Read More >
  • Ward Wood

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied, 5-star rating. Bought full insurance to avoid trouble. The guy just did a quick check when I returned the car and it was all okay. The car was in good condition, around 15,000 km. It was comfortable for the whole family, with enough power to climb hills without any trouble. No problem driving around the island!
    Read More >
  • Celeste Jack

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Very satisfied!
    Read More >
  • Florence Tennyson

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Not bad
    Read More >
  • Eileen Doherty

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Really excellent
    Read More >
  • Michael Marner

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The customer service was warm and attentive.
    Read More >
  • Betsy Butler

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Overall satisfied, no hassle, very smooth process.
    Read More >
  • Martina Beck

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    It was fine, settled in a few minutes
    Read More >
  • Walker Boyle

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    The car I received was very old, covered in scratches and with a total mileage of 139,000 kilometers. I asked the rental company to change the car, but they refused. I reluctantly drove it on the road; fortunately, during the 4 days of rental, the car didn't break down, although the power was somewhat insufficient. The air conditioning worked well though. Overall, the service was mediocre. I suggest not using cars with a mileage of 140,000 kilometers for rental services anymore.
    Read More >
  • Bowen Carroll

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Really good, even though my flight was delayed, they waited an extra hour for a small fee. Very satisfied.
    Read More >
  • Blanche Richard

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The overall process was very good!
    Read More >
  • Leonard Clark(e)

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Overall service was very efficient, it took only 10 minutes from arrival to getting the car.
    Read More >
  • Kelly Byron

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Everything went smoothly.
    Read More >
  • Jocelyn Thomas

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    I have used Thai Rent a Car many times, booking through different platforms. Each time, they didn't inspect the car during pick-up or return, just checked the fuel gauge.
    Read More >
  • Gordon Russell

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    I always believed that Thai people are kind because of their beliefs. From car pickup, dealing with police fines, to charging 1600 baht for half a tank of fuel during car exchange, including the platform's handling, I will never use Zuzuche again and will advise others to be cautious!
    Read More >
  • K.Lim

    Phuket

    8 /10 Very good

    Reviewed: Saturday, December 14, 2024

    thanks you
    Read More >
  • Anonymous

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    Car was a serious disappointment, old and very scratched up, smelled really bad of urine
    Read More >
  • Colin Shelley

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    The staff was arrogant and there was no Chinese service. They had a bad attitude when asking for compensation for a tire issue. The car type was changed without prior notice. Reminder: take photos and videos when picking up the car to check everything clearly.
    Read More >
  • Vito Clare

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Quick pick-up and drop-off
    Read More >
  • Dominique

    Phuket

    6.7 /10 Average

    Reviewed: Saturday, December 14, 2024

    Very Bad experience with the staff in charge of the car checking process as well as during the collect and pick up. No care about the customers, no professional behaviour when we ask information or have a claim. I had better experiences with their staff in Chiang Mai and Bangkok. Apparently their standards are not the same in all agences.
    Read More >
  • Jeffrey Carnegie

    Phuket

    4 /10 Average

    Reviewed: Saturday, December 14, 2024

    Service was not attentive, didn't make an effort to help customers.
    Read More >
  • S. Loh

    Phuket

    7.7 /10 Good

    Reviewed: Saturday, December 14, 2024

    Car was good, as described.
    Read More >
  • Cyril Marcus

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    Good
    Read More >
  • Gerald Gray

    Phuket

    10 /10 Excellent

    Reviewed: Saturday, December 14, 2024

    The service is excellent and convenient.
    Read More >
  • Kim Soon

    Phuket

    7.7 /10 Good

    Reviewed: Saturday, December 14, 2024

    Good and smooth service except that there was no staff at the pickup counter. Waited for 15 mins due to staff shortage on pickup time. Otherwise it was fine
    Read More >
  • Hannah Laurie

    Phuket

    6 /10 Average

    Reviewed: Saturday, December 14, 2024

    Acceptable
    Read More >
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