QEEQ CAR RENTAL REVIEWS

I had a good experience but after all was said and done I wound up spending a lot more than I had planned. I think the price offer to replace gas is tricky; I found a better price while we were out at Ralph's and filled up some of the tank as needed but lost out in the end because I put a lot into the tank after already signed up for the whole tank to be replaced at a higher price. So my charge for the gas at over $70 after already putting more in the tank was astronomical. I wouldn't do this again next time. Other than this, my experience was great!

I sedili posteriori dell'auto non erano pulitissimi ma la macchina era complessivamente in buono stato e seminuova. Ho avuto un upgrade gratuito del veicolo.

Very nice car, great service

MSY is one screwed up airport. They have changed the airport configuration so that you must shuttle to the same pick up location that we walkable. Added 20- 30 min to the trip. Long line at Thrifty and no cars ready. Took 1 hr 45 minutes from landing to leaving airport.

auto a l exterieur de l aéroport, temps pour le transfert vraiment long, meme temps long pour le retour

Affordable prices

Great service

All easy

Was surprised that the vehicle only had "3/8" tank of gas upon pick up, and we were told to return it at the same level.

Staff was very friendly n helpful

The staff were excellent throughout - courteous and so nice, really had a wonderful experience in Edinburgh with Easirent. Basically no waiting time at the desk and the car was in tip top shape! Thanks a lot guys you were stars!!

With Hertz, I have always found the best car for my budget. They are very quick to process your booking and handover the keys.

Budget is great for all care hire needs, the branch in Coimbra Stadium does struggle a little when it is busy as they only have one computer in use, but it is only a minor issue for us. I received a great upgrade and just had to wait a little bit extra as the previous client left an empty petrol tank, but that’s all. I keep renting here as the people are great and the price is unbeatable.

The operator at rental desk charge us for more than 100€ first without saying anything at all. Then we claim that there is no hidden cost which we should pay and then they start talking about insurance! Very tricky

Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team. Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !

Was offered a slightly smaller car, Misubishi ASX even though I booked the Toyota Rav 4. Would be better if we had a upgrade instead of a downgrade. The pickup was slow as the lady was undergoing on-the-job training but that's understandable. Return was quick but the return location was hard to find as there was construction going on.

The customer service at the pickup was excellent.

Take vehicle at drop off in Samui Airport to arrivals area for checking then staff will drive you to departures, elsewhere at the airport.

Once you get you land at Queen Alia Airport, call the number provided for ARENA, because it will take them at least 15 minutes to drive to the Arrivals terminal to pick you up. The ARENA staff spoke fluent English and were very friendly. I reserved one of the cheaper size cars and it drove perfectly fine for me. Be aware that ARENA will block significantly more on your credit card than the rental cost, similar to what many hotels do. This is not a big issue for me, other than it is a little annoying to have to wait 2 weeks for the proper amount to be credited back to my card. Overall I had a good experience with ARENA, and I would recommended them to others.

Rather long wait to pick up car---but great rental rate and helpful staff!