LISBON CAR RENTAL REVIEWS

The rental price is cheap, but the deposit is quite high—1400 euros for two days. However, they don’t intentionally overcharge you. The staff at the pickup location used to work in the travel industry and now have switched careers. Their service attitude is excellent, and they won’t treat you poorly if you don’t purchase insurance.

The staff who helped with the car pickup in the morning was very nice, the wait time was relatively short, and everything was explained clearly.

Satisfied with the service.

It’s a large rental company with many users. At the airport branch, you need to take a number first and wait to be called.

Very satisfied, they explained everything to us carefully.

Choosing Europecar for car rental in Germany was a great decision, and it turned out to be equally good in Portugal. I prefer avoiding complications, so I booked the basic insurance online and purchased full insurance on-site. If the car gets scratched in the parking lot, you don't have to worry since it's covered by the insurance. Returning the car was a bit tricky, as I had to circle around several times; the navigation was incorrect and I had to ask for directions. To find the return location, navigate to 'Arrival,' and you should see signs for 'Car Return,' or follow signs for 'rent-a-car.' Near the airport's arrival exit, there are fewer signs, so pay extra attention. If renting from an airport location, keep in mind that many lower-cost options might require a shuttle bus for pick-up.

Very satisfied, unexpectedly good service.

Very satisfied

Very satisfied

Very good, I'm satisfied.

The overall service was very satisfactory, and the efficiency was impressive.

Overall good.

Very convenient.

Easy vehicle selection, very satisfied.

This store has limited availability and did not provide the car model I reserved.

Renting and returning the car is very simple.

Satisfied with the service; both pickup and return were fairly good.

I rented a Skoda Octavia, as I own the same model myself and am very familiar with its storage capacity—it's a sedan. However, upon arrival, EUROCAR staff informed me that they could only provide me with a Mercedes A200 or a BMW 1 Series, both of which are hatchbacks. They argued that, according to their company's classification, these vehicles are in the same category. But clearly, in terms of storage capacity, they do not meet my rental requirements. As a result, I was forced to upgrade to a Citroën C5 Cross at an additional cost. Moreover, during the entire rental process, the staff kept pressuring me to pay extra for an upgrade. Trying to resolve this through the rental platform turned out to be ineffective.

Pretty good, the deposit was refunded quickly.

Rented a car for six hours, and despite saying I didn't need insurance, I was forced to buy full coverage, which cost over 400. The total rental ended up costing 300 plus the insurance, making it more expensive than taking a taxi. Ridiculous.