We had to wait well over an hour for our car. We were initially told we were being upgraded (which seems to happen every time we hire a car) but the upgraded car could not be found so we were told we would be upgraded still further. Despite being very clear we wanted (and had booked) a manual car, when we went to our car we found it to be an automatic. Having waited for nearly an hour and a half to get a car we could not be bothered to go back to the check in desk to argue! If we had known the car was to be an automatic we would not have paid for a second driver as only the first driver was comfortable driving an automatic.
Car cleanliness was not up to standards. Evidently during previous car cleaning a film of oil or was was smeared on the interior of the windshield and exterior mirrors making it very unsafe to drive with in inability to see through the glass.
I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose.
That point was my only deception
“Very disappointed when I received the damage bill.”
About Enterprise:9.7/10
I was really happy until I received a bill for 150 STG for bumper damage which was not there when I delivered the vehicle. This was highway robbery. The damage was not there at all.
I RENTED A KIA SPORTAGE AND GOT A MITSHUBISHI
OUTLANDER. NOT AS GOOD PRODUCT. WINDOWS WERE DIRTY. HAD TO ADD TIRE PRESSURE TO
TIRES. FOX SHOULD DO A BETTER JOB IN PREPARATION OF RENTAL CAR. ALSO THEY HAVE TERRIBLE CUSTOMER SERVICE. THEY DON'T ANSWER THERE PHONES. NO ONE TO TALK TO WHEN NEEDED. I LEFT MY GLASSES AND SOME CHANGE IN CAR AT DROP OFF. WENT BACK LATER TO GET GLASSES. NOT IN CAR, AND DESKCLERK WOULD NOT LOOK IN LOST FOUND. SAID THEY WERE CLOSE FOR THEEVENING. WHAT! ALSODID NOT RECEIVE MY DEPOSIT BACK FOR $150. HAD TO GO TO CREDIT CARD CO. FOR HELP.
Staff were very helpful! I can contact the staff directly by using line or WeChat, and they answered my questions immediately.
It is very convenient. Staff can speak putonghua and English which avoid the language problem!
Rental from Koh Samui airport.
I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit.
Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded.
Never encountered such professionalism from a foreign car hire company before.
Highly recommend.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Puzo
-
-
-
-
View more >T.Bob
-
-
-
-
View more >Jin
-
-
-
-
View more >Joe-Joe
-
-
-
-
View more >S.MohdIsmail
-
-
-
-
View more >-
-
-
-
View more >Lofty
-
-
-
-
View more >A.Poh
-
-
-
-
View more >H.Arsenault
-
-
-
-
View more >F.Schembri
-
-
-
-
View more >N.BRUNO
-
-
-
-
View more >L.Mohamad Ismail
-
-
-
-
View more >H.Leong
-
-
-
-
View more >H.Leong
-
-
-
-
View more >I.DAUD
-
-
-
-
View more >Y.Chan
-
-
-
-
View more >-
-
-
-
View more >D.Thomas
-
-
-
-
View more >-
-
-
-
View more >Terence Cheng
-
-
-
-
View more >Hot Destinations
Hot Car Rental Companies
Check out this.