QEEQ CAR RENTAL REVIEWS

I would like a final statement. Good courteous service and quality auto

何度も利用しているレンタカー会社ですが、毎回、現地で予約しています。

ネット予約は初めてでしたが、簡単、便利なので次回からはネット予約に限りますね。

Efficient and profesional

Super easy profess, excellent communication and great savings

upsold on a bigger car but it was a good recommendation due to our party size. could have done a better deal considering this was our second consecutive rental with them.

pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark

Counter staff took her time serving us and took a while to be acknowledged. Room for improvement.

Great as usual

Pick up easy and quick, good communication, no problems. Car was in good condition and had no issues over a week. Thanks for good service.

El personal muy amable y servicio rápido, el auto limpio, pero faltaba la tapa de atrás que cubre el equipaje en el porta maleta. Nos dimos cuenta cuando nos habíamos ido de la ciudad y tuvimos que volver por el, perdiendo tiempo y dinero en peaje.

Buenos precios

First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.

They didn’t want to rent me the car I booked. They have said to me that my driving licence and my credit card are not from the same country. I have explain that this is part of my job and my other credit card is not valid that day. I also showed them my Spanish residency card but they weren’t satisfied with my documents. Although a month earlier managed to rent car from same company. The attitude of the lady how I dealt with that day was terrible. Definitely needs to be trained on how to deal with customer. I asked for her name to complain and she refused to give it to me. I explained that names should be shown on badges and not something to hide. She said this comes under personal protection program lol. Any way I left that company and managed to rent cat from different one with no complications. Worst car rental company I dealt with so far, So AVOID it.

Vehicle had problem on automatic sliding door open (passenger side)

Good service.

Brilliant app

Great value. Great service. Very easy and efficient!

Brilliant app!

I rent the car with insurance, but have to pay another 130 dolars because the company impose third part insurance

Easy to find the drop off location at Frankfurt airport

Very reasonably priced rental car. Excellent car rental platform.

The counter staff Alison was very helpful and as all of us were really tired and needed to get our rooms at the earliest, she made the whole process really smooth. The car was great with enough room to take all our luggage. CRITICISM: Can you please specify which fuel the car needs on the keychain. I had to call your US customer service from my UK phone to find out if it was petrol or diesel.

Easy to use.

Helpful counter staff.

Fabulous ...easy to follow and appreciated the contact prior to collection.

They didnt provide us the car model we reserve.

Efficient and fuss-free pick-up process with self-check in machine, avoiding any upsell of additional services. Drop-off was also quick and easy. Large selection of cars to choose from.

Entire process went smoothly. Car was new and clean. Drop-off was easy as well, we were slightly late to return the car and Alamo waived any additional charges.