Além de cobrar o valor incorreto na retirar o carro, o contrato também teve um valor diferente do que foi acordado e a entrega do veículo foi em um local a 10 minutos de taxi do aeroporto. O local de entrega fica fora do aeroporto (10 minutos de taxi) e como era fim de semana, não tinha nenhum funcionário para receber o veículo, foi feito apenas em uma caixa. Não existe nenhuma forma de transporte fornecido para eles, você é obrigado a solicitar um taxi para chegar ao aeroporto. Não recomendo alugar carro pela Alamo em Maui.
About QEEQ:10.0/10
A Queeq está analisando meu caso que a Alamo cobrou um valor diferente do acordado, por enquanto tudo está dentro do planejado, aguardando uma solução.
Excelente servicio dudaba en rentar con ellos por malos comentarios que avía leído pero a mi me funciono de maravilla el servicio y sobre todo el precio
Great service w Thrifty. Just remember billing infor on credit card does not show Thrifty show billed by QEEQ so will cause problems if you have an insurance claim using credit card insurance so need additional insurance coverage.
“QEEQ experience was terrific. Thrifty experience was not bad.”
About Thrifty:9.0/10
The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.
About QEEQ:10.0/10
Excellent prices, vehicle selection, and rental guidance (e.g.- how to avoid unnecessary upcharges). Kudos!
Long wait for 9any) car. Car type we booked not available on arrival. Had to choose and find our vehicle in dark garage without help. Staf told us to "Pick any car in row #5" but that row was empty when we arrived in the garage.
Many paint blemishes on chosen car at pickup that were not noted in contract, but we hope they will not be attributed to us - not exactly clear at return. Unclear if we paid for the Sprint we ordered or the Sentra we took. Understaffed both at paickup and dropoff.
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