Great customer service! The receptionist was welcoming , friendly and efficient. The cars offered to us to choose from were brand new, clean and spacious.
About QEEQ:10.0/10
Great service, very comprehensive. Best deals overall: best comprehensive insurance, free tank of fuel, and clear explanations.
2H de retard pour recuperer la voiture
Personnel tres deasgreable
Mauvaise voiture donnée = refus de ma part = menace d’attendre 2h de plus si je prennais pas la voiture proposee
Voiture tres sale : sable, bouteilles vides …
I asked for Miami Airport and did not notice that another place in Miami showed up and I accidentally booked there and later realized what had happened. I had to cancel and rebook for the Airport, but all went well apart from that. I was able to cancel and rebook with no great difficulty.
First car was high mileage and wouldn’t start the second morning due to bad battery. Jump started and returned car for a replacement which took a morning of our holiday
Una Señora de Dollar fue una super malcriada, teniamos 2 reservas 1 inicial y otra al momento de entregar el 1er vehículo y recoger el 2do era ilógico hacer una fila inmensa si acababamos de entregar un auto y teniamos q recoger el 2do pero los muchachos del lugar de entrega resolvieron amablemente ya q teniamos un compromiso y estabamos tarde
Like: Efficiency when picking up and dropping off. Dislike: Would have liked more clarity on the process when picking up as confidence that the car reserved was the car 'pointed to' from the assist did not provide confidence - The lady should have explained the process more clearly to include the further validation / checks at the Miami 'checkout' kiosk prior to exiting from the garage.
Me dieron un auto que no solicite. El tiempo para que me lo dieron fuer largo, muchas personas esperando, no solamente en el counter sino tambien en el estacionamiento. Era tan larga la espera que acepte un carro que no fue el solicitado porque ya no podia esperar mas.
Au moment de récupérer la voiture, la dame était froide, mesquine, elle voulait absolument nous vendre des suppléments et nous a même menti sur le prix des péages pourqu’on paye un « unlimited poll », elle n’a pas aimé qu’on refuse une autre assurance, elle était désagréable et mal polie! J’aimerais que ceci soit remonté à son supérieur!
The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.
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View more >Dislike: Would have liked more clarity on the process when picking up as confidence that the car reserved was the car 'pointed to' from the assist did not provide confidence - The lady should have explained the process more clearly to include the further validation / checks at the Miami 'checkout' kiosk prior to exiting from the garage.
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