CAR RENTAL REVIEWS ON THRIFTY AT MIAMI AIRPORT, MIA

Car was the correct class. Very long wait to get service at the airport

All good

2H de retard pour recuperer la voiture Personnel tres deasgreable Mauvaise voiture donnée = refus de ma part = menace d’attendre 2h de plus si je prennais pas la voiture proposee Voiture tres sale : sable, bouteilles vides …

First car was high mileage and wouldn’t start the second morning due to bad battery. Jump started and returned car for a replacement which took a morning of our holiday

Tuve que esperar un poco para que llegara el Modelo de auto que reserve luego todo estuvo muy bien

Muy buena la plataforma re reservaciones

El auto supero mis expectativas, pero la empresa estaba llena al momento de retirar el vehiculo

Excelente plataforma

Una Señora de Dollar fue una super malcriada, teniamos 2 reservas 1 inicial y otra al momento de entregar el 1er vehículo y recoger el 2do era ilógico hacer una fila inmensa si acababamos de entregar un auto y teniamos q recoger el 2do pero los muchachos del lugar de entrega resolvieron amablemente ya q teniamos un compromiso y estabamos tarde

Excelentes tarifas! Las mejores en Miami

good

perfect

Great customer service! The receptionist was welcoming , friendly and efficient. The cars offered to us to choose from were brand new, clean and spacious.

Great service, very comprehensive. Best deals overall: best comprehensive insurance, free tank of fuel, and clear explanations.

I rent the car with insurance, but have to pay another 130 dolars because the company impose third part insurance

The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.

Best price for sure.

El olor a cigarrillo era muy fuerte... hable con Thrifty y amablemente atendieron el problema y le dieron solución

The counter opened 45 mins after the time of pickup and there were atleast 20 people waiting yo get the pre booked car.

Car wasn’t full of gas Lot of dents on body of the car Idle engine vibrations Noisy breaks

40 minutes waiting for the car, they gave me an upgrade of the car type as an apology

No problems.

I asked for Miami Airport and did not notice that another place in Miami showed up and I accidentally booked there and later realized what had happened. I had to cancel and rebook for the Airport, but all went well apart from that. I was able to cancel and rebook with no great difficulty.

Au moment de récupérer la voiture, la dame était froide, mesquine, elle voulait absolument nous vendre des suppléments et nous a même menti sur le prix des péages pourqu’on paye un « unlimited poll », elle n’a pas aimé qu’on refuse une autre assurance, elle était désagréable et mal polie! J’aimerais que ceci soit remonté à son supérieur!

Like: Efficiency when picking up and dropping off.
Dislike: Would have liked more clarity on the process when picking up as confidence that the car reserved was the car 'pointed to' from the assist did not provide confidence - The lady should have explained the process more clearly to include the further validation / checks at the Miami 'checkout' kiosk prior to exiting from the garage.