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Apex, Auckland Airport Car Rental

Apex 3000+ ratings, 22 reviews

Auckland, Auckland Region, New Zealand

8.5 / 10 Very Good

Best Price Car Rentals at Auckland International Airport(AKL)

Last updated on: May 22, 2020

Apex - Auckland Airport Information, Car Rental Instructions & Policies

Store Location

46 Verissimo Drive, Auckland Airport 2022

Telephone

(09) 257 0292 / 0800 935 050

Pickup from Branch or Car Park & After Hours Pickup

The Apex - Auckland Airport car rental location is located out of the airport

Please contact the staff to pick you up to Apex - Auckland Airport car rental when you arrived.

Auckland International Terminal 1. Upon arrival at Auckland International Terminal, phone 0800 935 050 to request a pick up service. You can also contact us using the airport free phones located at the Visitor Information Centre (i-Site) - Dial 20 for Apex. 2. Proceed through 'Door 11' located by the Visitor Information Centre (i-Site) and turn right. Wait at the 'Off Airport Pick Ups' area (hotels, parking, rental cars). 3. You will be collected by a large white shuttle van with Apex Car Rentals branding on the side. 4. When the shuttle arrives, our driver will load your luggage into the back of the van for you. 5. Please tell the driver your name and show him your confirmation (if required). 6. The rental location is three minutes drive from the Auckland International Terminal. Auckland Domestic Terminal 1. Upon arrival, phone 0800 93 50 50 or use the airport free phone (dial 20) and let us know that you're ready to be picked up. You can use the airports free phones located at the baggage claim areas. 2. Proceed to the Jetstar Terminal and exit through Door 7 or 8 (opposite the Jetstar check-in counter). 3. If you have arrived on an Air New Zealand flight, please proceed to the Jetstar Terminal via the central food court (1 minute walk). 4. Please wait outside Door 7 or 8 for our shuttle van to arrive. We will collect you in a large white van with Apex Car Rentals branding. 5. When the shuttle van arrives, our driver will load your luggage into the back of the van for you. 6. Please tell the driver your name and show him your confirmation (if requested). 7. The rental location is three minutes drive from the Auckland Domestic Terminal.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -18:59
06:00 -18:59
06:00 -18:59
06:00 -18:59
06:00 -18:59
06:00 -18:59
06:00 -18:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
NZD 200030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, AMEX

Visa Master AMEX

DinersClub,JCB,Discover are not accepted.

E-voucher

A print-out voucher is more accepted in this store.

Driver age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 6.72/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 6/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 12/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
Allowed to take the car on a ferry and need to buy a ferry ticket for the car.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Auckland International Airport

Railway Stations

10 mi from Britomart Train Station

Hotels

0.3 mi from Heartland Hotel Auckland Airport

0.3 mi from Sudima Auckland Airport

0.8 mi from Ibis Budget Auckland Airport

Other Landmarks

7.9 mi from Mount Eden Domain

10 mi from Sky Tower

10.2 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Apex Store Location
coordinates: -36.9884749 174.7860061

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Guest Reviews

Total points: 8.5 / 10 Very Good

  • Vehicle condition: 7.3
  • Vehicle cleanliness: 8.4
  • Spaciousness: 8.6
  • Counter staff: 7.8
  • Pick-up location: 8.7
  • Drop-off location: 9.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • B.Woodhouse

    Auckland

    9 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Like: Good location.
    Dislike: Difficult to add a second driver after rental had started. We would have had to go back to the location to show the licence in person. Would be much easier to send in a photo or scan.
    Read More >
  • J.Atkinson

    Auckland

    9.4 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Like: All good
    Dislike: Nil
    Read More >
  • A.Woods

    Auckland

    8.8 /10 Very Good

    Reviewed: Monday, May 25, 2020

    Dislike: GPS system I hired was out of date
    Read More >
  • D.Baron

    Auckland

    10 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Great welcome, good services, everything was perfect.
    Read More >
  • D.Mowl

    Auckland

    7.3 /10 Good

    Reviewed: Monday, May 25, 2020

    Pick up lady was relatively inexperienced; drop-off lady was very nice.
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  • C.Chaouat

    Auckland

    7 /10 Good

    Reviewed: Monday, May 25, 2020

    The woman at the pick up location wasn’t very nice, not very customer service oriented
    Read More >
  • N.Holmgaard

    Auckland

    8.3 /10 Very Good

    Reviewed: Monday, May 25, 2020

    Car was VERY used, a lot of damage inside and outside. Two photo sessions was needed to document it all, wiper not good, and key not funtional below 12C. We did not get the car we had booked, Nissan...but a 110.000km used Subaru.
    Read More >
  • C.Hall

    Auckland

    8 /10 Very Good

    Reviewed: Monday, May 25, 2020

    Smooth pick up and drop off. Friendly staff - tried to upsell insurance as expected. Car was in quite poor condition exteriorly - lots of scratches and several chips on the windscreen which we did raise there and then and staff assured us this was all noted and would be accounted for at the end. They take pictures and email them to you to confirm appearance of vehicle at collection, we were quite alarmed when we got these through to our email several hours later as they in no way represented the extent of the scratches and chips present (thankfully we took our own extensive pictures). We called the company who were quite reassuring about the situation. At drop off we were whisked away almost instantly at Wellington Airport - very efficient. They did release all of our deposit so seems they are perhaps more laid back than other rental companies we've dealt with in the past! The extra insurance would have been around 90 NZD so perhaps we could have saved ourselves the anxiety of wondering if our 2000 dollars was safe by paying that.
    Read More >
  • L.Goss

    Auckland

    9 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Great value. Great service. Very easy and efficient!
    Read More >
  • Patrick Doherty

    Auckland

    8.3 /10 Very Good

    Reviewed: Monday, May 25, 2020

    Car was old and a little bruised, however, done the job very well.
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  • Anonymous

    Auckland

    9.7 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Clean car. The first car I rented had engine trouble, and they delivered a new one very quickly. Very impressed.
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  • A.Thompson

    Auckland

    9.7 /10 Excellent

    Reviewed: Monday, May 25, 2020

    The process of collecting was smooth and efficient. The driver to the airport was awesome.
    Read More >
  • m.serret

    Auckland

    10 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Easy and smooth pick up and drop off
    Read More >
  • A.Peace

    Auckland

    9.3 /10 Excellent

    Reviewed: Monday, May 25, 2020

    We wanted to extend the rental by 4 hours and gave up. The hire company couldn't extend more than 2 hours without you notifying them and you said it wasn't up to you we had to contact them All very unsatisfactory
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  • R.Edington

    Auckland

    9 /10 Excellent

    Reviewed: Monday, May 25, 2020

    The lady who served us was very friendly but l wished she had spent some time with me going through such things as Spare wheel Radio GPS Route out os site Ets
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  • Anonymous

    Auckland

    9.3 /10 Excellent

    Reviewed: Monday, May 25, 2020

    Nice new car. Drives smooth.
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  • Mick.

    Auckland

    8.7 /10 Very Good

    Reviewed: Monday, May 25, 2020

    Quick pick up, efficient staff. Helpful staff member outside helped us out looking for pre - existing damage. Car was a base model but perfectly OK. Totally reliable.
    Read More >
  • A.Harper

    Auckland

    8 /10 Very Good

    Reviewed: Monday, May 25, 2020

    The car we were allocated was much older than the others in the fleet and had lots of dents and scratches. Not sure why this was so but I'm the end it was great as we did not have to worry about another scratch. The car did us proud for 33 days. Thank you.
    Read More >
  • S.Bookham

    Auckland

    10 /10 Excellent

    Reviewed: Monday, May 25, 2020

    The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.
    Read More >
  • R.Jenkins

    Auckland

    5 /10 Average

    Reviewed: Monday, May 25, 2020

    Handed an ancient model of the vehicle - despite a new model being shown when I booked. Refused to take the car as it wouldn’t fit our luggage and was a Wreck but apex demanded more money. Had to argue with staff for half hour who were extremely rude. I will make it my objective to tell as many people as possible about this joke of a company
    Read More >
  • Anonymous

    Auckland

    4 /10 Average

    Reviewed: Monday, May 25, 2020

    Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again
    Read More >
  • G.Amesbury

    Auckland

    9.3 /10 Excellent

    Reviewed: Monday, May 25, 2020

    We were surprised at the quality of the car for the price, much better than expected, this was a nice surprise.
    Read More >
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