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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2482333064
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2482333064
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Apex, Auckland Airport Car Rental

Apex 3000+ ratings, 29 reviews

Auckland, Auckland Region, New Zealand

8.5 / 10 Very good

Apex - Auckland Airport Information, Car Rental Instructions & Policies

Store Location

46 Verissimo Drive, Auckland Airport 2022

Telephone

(09) 257 0292, +64 9 254 4027 / 0800 935 050

Pickup from Branch or Car Park & After Hours Pickup

The Apex - Auckland Airport car rental location is located out of the airport

Please contact the staff to pick you up to Apex - Auckland Airport car rental when you arrived.

International Terminal 1.Upon arrival, phone 0800 93 50 50 and let us know that you are ready to be picked up (airport free phones are located at the baggage claim areas). 2.Apex shuttle pick-ups at Auckland Airport’s International Terminal are from the Transport Pick-up Zone, a short, covered walk from the terminal. 3.Exit the terminal via DOOR 5 located in the Arrivals hall. 4.The covered walkway begins directly opposite the international arrivals area with clear signage to guide you to the Transport Pick-up Zone. 5.The walk is approximately 5-10 minutes. 6.When the van arrives. The driver will help you load your luggage into the back of van or into the trailer. 7.Our rental location is a 10 minute drive from the Auckland Airport International Terminal (this may vary depending on traffic conditions at the time). Domestic Terminal 1.Upon arrival, phone 0800 93 50 50 and let us know that you are ready to be picked up (airport free phones are located at the baggage claim areas). 2.Proceed through the exit DOOR 8, which is located at the JETSTAR CHECK IN end of the terminal. 3.Use the pedestrian crossing on the far left of the terminal and go to the OFF AIRPORT PICK UP point to wait for our van. If you are unsure where the OFF AIRPORT PICK UP point is located, please ask the information desk for assistance. 4.When the van arrives, the driver will load your luggage into the back of the van or into a trailer. 5.Our rental location is 10 minutes’ drive from the Auckland Domestic Terminal (this may vary depending on traffic conditions at the time).

Return to the Store, Car Park or Key Box & After Hours Return

Vehicle needs to be returned to our Auckland Airport branch at 46 Verissimo Drive, Mangere, Auckland. We provide a free shuttle service to take you to the Airport terminals.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -18:59
06:30 -18:59
06:30 -18:59
06:30 -18:59
06:30 -18:59
06:30 -18:59
06:30 -18:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original Driving License + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original Driving License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Please advise your interisland travel at the car rental company\'s counter.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Auckland International Airport

Railway Stations

10 mi from Britomart Train Station

Hotels

1.2 mi from Naumi Auckland Airport

4.8 mi from Allenby Park Hotel

9.1 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

7.9 mi from Mount Eden Domain

10 mi from Sky Tower

10.2 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Apex Store Location
coordinates: -36.9884749 174.7860061

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Guest Reviews

Total points: 8.5 / 10 Very good

  • Vehicle condition: 7.6
  • Vehicle cleanliness: 8.5
  • Spaciousness: 8.6
  • Counter staff: 8.0
  • Pick-up location: 8.4
  • Drop-off location: 9.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • B.Woodhouse

    Auckland

    9 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Like: Good location.
    Dislike: Difficult to add a second driver after rental had started. We would have had to go back to the location to show the licence in person. Would be much easier to send in a photo or scan.
    Read More >
  • J.Atkinson

    Auckland

    9.4 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Like: All good
    Dislike: Nil
    Read More >
  • A.Woods

    Auckland

    8.8 /10 Very good

    Reviewed: Tuesday, March 5, 2024

    Dislike: GPS system I hired was out of date
    Read More >
  • D.Baron

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Great welcome, good services, everything was perfect.
    Read More >
  • D.Mowl

    Auckland

    7.3 /10 Good

    Reviewed: Tuesday, March 5, 2024

    Pick up lady was relatively inexperienced; drop-off lady was very nice.
    Read More >
  • C.Chaouat

    Auckland

    7 /10 Good

    Reviewed: Tuesday, March 5, 2024

    The woman at the pick up location wasn’t very nice, not very customer service oriented
    Read More >
  • Anonymous

    Auckland

    4 /10 Average

    Reviewed: Tuesday, March 5, 2024

    Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again
    Read More >
  • N.Holmgaard

    Auckland

    8.3 /10 Very good

    Reviewed: Tuesday, March 5, 2024

    Car was VERY used, a lot of damage inside and outside. Two photo sessions was needed to document it all, wiper not good, and key not funtional below 12C. We did not get the car we had booked, Nissan...but a 110.000km used Subaru.
    Read More >
  • R.Jenkins

    Auckland

    5 /10 Average

    Reviewed: Tuesday, March 5, 2024

    Handed an ancient model of the vehicle - despite a new model being shown when I booked. Refused to take the car as it wouldn’t fit our luggage and was a Wreck but apex demanded more money. Had to argue with staff for half hour who were extremely rude. I will make it my objective to tell as many people as possible about this joke of a company
    Read More >
  • G.Amesbury

    Auckland

    9.3 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    We were surprised at the quality of the car for the price, much better than expected, this was a nice surprise.
    Read More >
  • C.Hall

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, March 5, 2024

    Smooth pick up and drop off. Friendly staff - tried to upsell insurance as expected. Car was in quite poor condition exteriorly - lots of scratches and several chips on the windscreen which we did raise there and then and staff assured us this was all noted and would be accounted for at the end. They take pictures and email them to you to confirm appearance of vehicle at collection, we were quite alarmed when we got these through to our email several hours later as they in no way represented the extent of the scratches and chips present (thankfully we took our own extensive pictures). We called the company who were quite reassuring about the situation. At drop off we were whisked away almost instantly at Wellington Airport - very efficient. They did release all of our deposit so seems they are perhaps more laid back than other rental companies we've dealt with in the past! The extra insurance would have been around 90 NZD so perhaps we could have saved ourselves the anxiety of wondering if our 2000 dollars was safe by paying that.
    Read More >
  • L.Goss

    Auckland

    9 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Great value. Great service. Very easy and efficient!
    Read More >
  • Patrick Doherty

    Auckland

    8.3 /10 Very good

    Reviewed: Tuesday, March 5, 2024

    Car was old and a little bruised, however, done the job very well.
    Read More >
  • Anonymous

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Clean car. The first car I rented had engine trouble, and they delivered a new one very quickly. Very impressed.
    Read More >
  • A.Thompson

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    The process of collecting was smooth and efficient. The driver to the airport was awesome.
    Read More >
  • m.serret

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Easy and smooth pick up and drop off
    Read More >
  • A.Peace

    Auckland

    9.3 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    We wanted to extend the rental by 4 hours and gave up. The hire company couldn't extend more than 2 hours without you notifying them and you said it wasn't up to you we had to contact them All very unsatisfactory
    Read More >
  • R.Edington

    Auckland

    9 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    The lady who served us was very friendly but l wished she had spent some time with me going through such things as Spare wheel Radio GPS Route out os site Ets
    Read More >
  • Anonymous

    Auckland

    9.3 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Nice new car. Drives smooth.
    Read More >
  • Mick.

    Auckland

    8.7 /10 Very good

    Reviewed: Tuesday, March 5, 2024

    Quick pick up, efficient staff. Helpful staff member outside helped us out looking for pre - existing damage. Car was a base model but perfectly OK. Totally reliable.
    Read More >
  • A.Harper

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, March 5, 2024

    The car we were allocated was much older than the others in the fleet and had lots of dents and scratches. Not sure why this was so but I'm the end it was great as we did not have to worry about another scratch. The car did us proud for 33 days. Thank you.
    Read More >
  • S.Bookham

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.
    Read More >
  • Anonymous

    Auckland

    6.7 /10 Average

    Reviewed: Tuesday, March 5, 2024

    The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)
    Read More >
  • W.Madden

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Older car but price was right
    Read More >
  • Tammy Hunley Cote

    Auckland

    9 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful. They could provide better instructions to find the shuttle pickup area is the only suggestion.
    Read More >
  • L.Bird

    Auckland

    9 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    All good. The vehicle showed some basic wear and tear . The brakes felt as though they needed tightening but were OK. Needed a lot of depression on the brake pedal. I’ve been used to cars with much more sensitive brakes.
    Read More >
  • Anonymous

    Auckland

    7.3 /10 Good

    Reviewed: Tuesday, March 5, 2024

    The exterior and interior car was dirty. Lots of rubbishes left from previous customers. Apex should provide a cleaner car condition.
    Read More >
  • W.CHAN

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Very user friendly in every aspect!
    Read More >
  • A.Tipping

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Apex is excellent, I have used them annually for over 10 years. The cars are always car and well serviced. Customer service is great
    Read More >
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