QEEQ CAR RENTAL REVIEWS

Good n efficient

Very easy n convenient

This was my second rental from this location and other than the deposit being $1000 for an SUV, I have never seen a deposit higher than $500 and last time that is what they took, the experience was pretty painless.

Never a bad experience. Customer service seems to always be there when needed.

After we drove off we can feel something not right. So we stopped and check and we found that they didn't check the air pressure at the wheels. The car is 3 years old quite old compared with the other brand.

Car had mechanical problems after I pointed it out to them they said they fixed it but i had to return car to exchange after a few days for the reason I told them about in pickup that they said they fixed

Very easy to book

Does it take time to return my deposit because my booking is different from the amount paid by Hertz?

Does it take time to return my deposit because my booking is different from the amount paid by Hertz?

We got a free upgrade. Fuel economy was exceptional. Everyone very friendly and helpful.

Everything was very easy and great service

The car was spacious and great gas mileage. It was in good condition. The customer service was professional and very kind.

Great prices and deals. No hidden fees. Very comfortable working with this platform. Also the rewards program is awesome.

I was overcharged $2.40 when I picked up the car. My total rental price was supposed to be $75, of which $15 was paid during online booking and $60 to be paid at pick-up. At pick-up I was billed $62.40, ($2.40 more than the agreed $60 on my reservation). The customer service rep at the counter could not provide a satisfactory reason for the extra charge. I demand a refund the $2.40 extra charge or I will not use your services again.

I was overcharged $2.40 when I picked up the car. My total rental price was supposed to be $75, of which $15 was paid during online booking and $60 to be paid at pick-up. At pick-up I was billed $62.40, ($2.40 more than the agreed $60 on my reservation). The customer service rep at the counter could not provide a satisfactory reason for the extra charge. I demand a refund the $2.40 extra charge or I will not use your services again.

Very good all round. Excellent value, as expected car was a few years old with a few minor imperfections which were noted by and photographed by agent at pick up. On return agent inspected car and noted we had returned car with no damage caused by ourselves. Seemed very easy and fair

Offered very good value for money , easy to use and clear about what all the different providers offered. Is now my preferred choice for car rental

Very happy with the service and whole process. No issues at all.

Easy process

I had booked for Mitsubishi Outlander but got a Nissan XTrail.

Delivering the car that was promised. Outlander drives better than XTrail.

Royal Car Rental didn’t have a desk at the usual Car Rental area, there was no sign displayed as a meeting point. Instead we had to call them to have a representative come meet us. Luckily my friend had a local SIM card at this point or else we’d have been stuck. The rep then walked us across to a random part of the Carpark where the transaction was made out of the back of a car. The whole thing felt a little dodgy to be honest. When I got into the car the screen was displaying the navigation in Japanese, I was instructed this couldn’t be changed. Worse still it couldn’t be switched off!

Excellent value and easy to use website. App wouldn't download on any platform and therefore unable to use digital documentation, but probably just a glitch. Overall, very satisfied.

Ordered a Nissan SUV but was offered a brand new Proton V4 instead. Very good drive and staff was helpful at chek in and out

Great aggregator of offers with very detailed commentaries to cover the small prints by each rental company

return without any problem, very nice experience.

Price protector is really nice and very cheap price. Nice experience.

はじめての利用でしたがとてもスムーズで良かったです。

簡単に予約できてよかったです。

Terrible, terrible and terrible! Don't ever try using this car rental company, you will regret and it will ruin your holiday! It is the worst experience I have in my car rental experience for the past 20 years. I wish there is a negative score for EZU!

Accueil excellent, personnels très sympathique, service parfait ! Je ne peux que recommander les services et prestations de la société de location de voitures Sovoy ! Un grand remerciement ! Philippe

Good car ,good service

Might want to provide more details on the pick up location as I spent some time to find the rental counter but only to find out that there is no counter in the airport like the other rental company. The counter is located at the carpark beside the airport terminal where all the rental cars are parked instead