From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4528779276
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4528779276
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CAR RENTAL REVIEWS ON APEX AT AUCKLAND AIRPORT, AKL

Average rating on Apex at Auckland Airport: 8.1 /10

L.Bird

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Small SUV | Mitsubishi ASX Guaranteed model
Reviewed: Wed, Nov 22, 2023
“Good service”
About Apex: 9.0 /10
All good. The vehicle showed some basic wear and tear . The brakes felt as though they needed tightening but were OK. Needed a lot of depression on the brake pedal. I’ve been used to cars with much more sensitive brakes.
About QEEQ: 8.0 /10
None

Nigel Jane

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Reviewed: Wed, May 1, 2024
About Apex: 10.0 /10
Very satisfied. Didn't know there was a free shuttle to pick up the car. Reasonable price and good vehicle condition.
About QEEQ: 10.0 /10

A.Tipping

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Small SUV | Toyota RAV4 or similar
Reviewed: Wed, Jan 10, 2024
“Good experience with QEEQ and rental company”
About Apex: 10.0 /10
Apex is excellent, I have used them annually for over 10 years. The cars are always car and well serviced. Customer service is great
About QEEQ: 10.0 /10
Easy to use, price cheaper than going to Apex directly

S.Bookham

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Economy | Toyota Yaris or similar
Reviewed: Tue, Mar 24, 2020
“Efficient & helpful service”
About Apex: 10.0 /10
The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.
About QEEQ: 10.0 /10
We emailed a few times & always got a quick reply. Helped with our questions

Grace Grey

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Reviewed: Tue, Jun 13, 2023
About Apex: 2.0 /10
Very dissatisfied. I rented a car for a month and there was a free ferry service that they didn't mention. I found out later and told the rental company they should inform customers in advance. What kind of nonsense is this? No one would know unless you say something. It's all just a play on words. Ridiculous. The car rental platform also played the blame game and sent many emails that were a waste of time and did nothing useful. Extremely disappointing! As a platform, if you can't secure benefits for your customers, you should cover those costs instead of ignoring the issue!

W.Madden

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Compact | Toyota Corolla or similar
Reviewed: Tue, Jan 17, 2023
About Apex: 9.0 /10
Older car but price was right
About QEEQ: 10.0 /10

Tammy Hunley Cote

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, Feb 7, 2023
“Great experience. Very smooth.”
About Apex: 9.0 /10
Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful. They could provide better instructions to find the shuttle pickup area is the only suggestion.
About QEEQ: 10.0 /10

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Full Size Sport | Toyota Rav4 or similar
Reviewed: Tue, Dec 6, 2022
“Painful to pick up vehicle”
About Apex: 6.0 /10
The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)
About QEEQ: 8.0 /10
It was very good, thanks

Scott Tate

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Reviewed: Thu, Mar 21, 2024
About Apex: 6.0 /10
The pickup location was not good, but the return location was fine.
About QEEQ: 10.0 /10

Paula Winifred

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Reviewed: Thu, Aug 17, 2023
About Apex: 6.0 /10
The store staff are mostly Indian, and their attitude towards Chinese people isn't very good. The car is an older model RAV4, not the 2019 version, and its condition is poor, making it hard to drive.

S.OLDBURY

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Small SUV | Mitsubishi ASX or similar
Reviewed: Sun, Jan 21, 2024
“Served its purpose well”
About Apex: 7.0 /10
Overall it was good. The headlights were dangerously dim and a message of ‘service needed’ appeared every time we turned on the car
About QEEQ: 7.0 /10

W.CHAN

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Small SUV | Mitsubishi ASX or similar
Reviewed: Sun, Dec 17, 2023
“Perfect rental experience in all my travels to date !”
About Apex: 10.0 /10
Very user friendly in every aspect!
About QEEQ: 10.0 /10
Great platform to search for good deals
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Mini Van | Hyundai Imax or similar
Reviewed: Sat, Mar 30, 2024
“Apexで快適ドライブ”
About Apex: 9.0 /10
清掃が間に合わず、ピックアップに20分ぐらい待ったが、スタッフの女性の対応はとても丁寧だったので、気持ちよくレンタルすることができた。
About QEEQ: 10.0 /10
値下げプロテクターはすべての車に適応れる訳ではないことを事前に知らせる必要がある。 メールでの質問に素早く返信してくれて助かった。

Picasso

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Small SUV | Toyota RAV4 or similar
Reviewed: Mon, Mar 4, 2024
About Apex: 9.0 /10
Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.
About QEEQ: 10.0 /10
Rental with Apex through QEEQ while in Hamilton was a good price. But in Wellington I rented with yesaway through Momondo as their prices were better. Now feeling my QEEQ membership may not be cost effective

S.De Souza

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 25, 2024
“Car was very good and the whole process was quite easy.”
About Apex: 7.0 /10
Drop off time was not made very clear by the staff in Auckland. We were told to drop off in Wellington by 4pm and therefore not realizing the vehicle had to be dropped off by 12 noon as per the booking paperwork.
About QEEQ: 8.0 /10
All good.

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Compact | Hyundai Elantra or similar
Reviewed: Mon, Mar 11, 2024
“Great experience.”
About Apex: 9.0 /10
Excellent throughout. Please update the return address in Nelson to the correct Apex location.
About QEEQ: 10.0 /10
Excellent throughout. Please update the return address in Nelson to the correct Apex location.

Humphrey Birrell

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Reviewed: Fri, May 24, 2024
About Apex: 10.0 /10
I am very satisfied with this car rental experience.
About QEEQ: 10.0 /10

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Small SUV | Toyota RAV4 or similar
Reviewed: Fri, Mar 22, 2024
“Will come back again! The drop off is easy!”
About Apex: 8.0 /10
when I arrived the airport, the first lady who picked up my call was not too helpful. However the lady who help with car-pick up was excellent and super friendly. I had a fairly wait to be drop off back to the airport after car return, could be lunch time short staff.
About QEEQ: 10.0 /10
NA

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Fri, Mar 1, 2024
“Good Experience”
About Apex: 7.0 /10
Good Service - quick drop off
About QEEQ: 10.0 /10
Easy booking process

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Large SUV | Toyota Fortuner or similar
Reviewed: Fri, Dec 8, 2023
“Good Platform, Nice Staff but Fair Car condition”
About Apex: 7.0 /10
The exterior and interior car was dirty. Lots of rubbishes left from previous customers. Apex should provide a cleaner car condition.
About QEEQ: 10.0 /10
The platform is easy to use. I suggest to collaborate with the local car lender to provide the insurance services. This, the claiming process is quite long if it is now provided by the third party.
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Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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