The whole process of collection and drop off was handled efficiently and very politely by excellent staff. The car was in very good condition. It was a good experience throughout.
About QEEQ:10.0/10
Good , our diamond membership gave us an upgrade which we took advantage of. Will use again.
The car rental company service staff is very helpful and accommodating. Seeing that they weather is cold, he continuously looked after my well-being and asked me to wait in a car when he settled the handover procedures. The process was smooth and the staff was caring and thoughtful. Definitely will hire their services when I am back in Japan.
About QEEQ:10.0/10
I have been using Qeeq for car rental in my overseas trips and awesome service as always. The customer service officer is very prompt in responding to my inquiries and helpful in ensuring that my booking was well taken care of.
“Terrible. Paid extra for a large suv and given a med side suv. Will share experience around.”
About Europcar:6.0/10
Was told at Melbourne Intl airport to go to downtown Melbourne to do an exchange for vehicle. From Isuzu mux to Toyota Kluger. Went down the next day and the counter manager told me no Kluger available. In fact none for the entire Victoria. Simply brush me off by saying Europcar cannot do anything to help. Also the agreement from Europcar mention excess of $5000 which should have been zero since I have upgraded my booking to include zero excess.
Rental company that you can rely on based on my last experience. If you want to have worry free self drive trip, it is highly recommended to include AXA full insurance cover.
“Was a bit confusing but the overall experience was good.”
About Alamo:8.0/10
It was difficult to understand what Alamo were charging me as the amounts they blocked on my credit card did not correspond to my quote from Qeeq. In the end, what they charged me was correct.
Major problems with the uplift of our car.There was a crash on the Budget computer and after a 1.5 hour wait we eventually were given a hand written contract and our car.
Hubo un problema de comunicación porque yo resido en Estados Unidos y por lo tanto cuento con mi licencia de conducir del estado de Nueva York. Por lo cual llamé a la compañía para preguntar sobre si era necesario llevar un pasaporte; ya que en ese momento no lo tenía conmigo y debido a que tengo la licencia de conducir estadounidense y me dijeron que no hacía falta.
Sin embargo cuando lleguemos allí, me dijeron que como habíamos realizado una reserva española y obligatoriamente necesitábamos un pasaporte.
Esto nos hizo tener que volver al alojamiento y nos hizo perder mucho tiempo y algo de dinero para volver a recoger el coche de nuevo.
Very good service from pick up to drop off. There are extensive roadworks in the Euston area so please allow sufficient time when booking here to collect and drop car off.
About QEEQ:10.0/10
Straightforward easy process as always with QEEQ. Discount also applied after initial price quote which was good.
The paperwork was horrendous , felt like i was marrying somebody!. and of course the bill ended uo higher then agreed, ( due to insurance I thought i already had) hongarian extras brought my bill about 75 dollars higher then expected
About QEEQ:8.0/10
qeeq is an unknown to all , whom i asked . luckily the DRYYVE company was mentioned in the qeeq lettwr otherwise i still be walking around trying to find qeeq counters in BUD airport.
your navman desperately needs an upgrade. if i did not had previous knowledge of where i was and where i was going i would have been terribly confused . otherwise the car itself[it was a honda] was great,the mpg was excellent.if you upgrade the navman i would definately use your company again
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