COSTA RICA CAR RENTAL REVIEWS

Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.

El auto y el servicio muy buenos

Nos olvidamos un GPS No responden

Couldn't have had a better experience with Alamo in our trip to Costa Rica. We had the car for the whole month of October, 2021. It all went flawlessly! We extended the initial reservation for extra 10 days and Alamo provided us with very reasonable and easy options to do so. Definitely recommend them!

QEEQ is my new and only go-to website for car rentals.

Staff very efficient and helpful. Transferred immediately from airport to rental office. Vehicle exactly as requested.

El auto está en condiciones demasiado malas, no debería alquilarse, asientos manchados, innumerables rayones, golpes, paneles plásticos dañados, además lo entregaron tan sucio que tuvimos nosotros que limpiarlo, aspirarlo y desinfectarlo

The van was all manual. Each door had to be locked individually. windows were all manual. passenger seats were uncomfortable. I believe i paid for a an upgraded "luxury model". so the price was a little high for what i got.

The details of the unit rented could be more clear. Ie.. no power windows or power door locks etc...

Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that

Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that

Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.

First of all, the counter clerk insisted I pay $3000US deposit on the vehicle because I declined the "zero liability" insurance option even after I confirmed the fact my Visa includes this as a card courtesy. This could potentially ruin someone's trip if they didn't have that kind of money to leave as a deposit. Then, without my knowledge or say so, the vehicle booked was substituted for an inferior vehicle which lead to me blowing a tire while traveling to my rental property and then having to waste a day of my vacation (4+hour round trip) to return the vehicle and exchange it. Not to mention that the jack included in the vehicle was damaged and missing pieces making the tire change much more difficult than it should have been. Overall, NOT a good experience with Budget!

Booking was good; the price dropper was not effectuated for me.

Esperé más de una hora para recoger el coche pero me dieron un coche mejor

La plataforma de reserva muy bien y el precio muy bueno, el servicio por chat genial aunque algo lento en contestar.

When we arrived at payless San Jose Costa Rica we hade to pay for another insurance even if we already took one at the booking. The reprensentant at Payless said that this insurance did not worth nothing. So for 3 week rental it cost us around 2700$ Can. We consider that it was a robbery. It starts the vacations very bad.

So easy to deal with. Great communication via WhatsApp. Customer service rep was great, spoke good English

Second time using this website and always has the best deals.

Hassle free

Counter staff was good but did the "soft" hard sell about 3rd party liability that they say is required in Costa Rica. Accepted right away that we had insurance for everything else from our CC.

Easy to use.

All was great

All was great

No fue lo esperado ni lo que me prometieron ya que cuando llegue a la gracia de budget me obligaron a pagar un seguro que fue mucho más caro que la renta

Si van a rentar con conoañias como budget deberían revisar y cobrar el seguro de inicio

On arrival the staff was very helpful in providing all the information required, from upgrades to legal information. There was no hidden surprises and when dropping off the car the staff made sure it was an easy process, which took minutes and made sure we were taken back to the airport with transportation provided. Excellent service!

Fantastic site and easy to book with competitive prices.

Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained. The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.

Very good communication and the app allowed us to reduce the cost by rebooking at a cheap price.

Car was in good condition. Pick up and drop off very smooth.