Alamo, Auckland International Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Auckland International Airport Information, Car Rental Instructions & Policies

Address

TRANSPORT HUB TOM PEARCE DRIVE, AUCKLAND AIRPORT, AUCKLAND, 2022, NZ

Telephone

+6498703330

Pick-up Instructions

The Alamo - Auckland International Airport car rental location is in terminal

You can walk to the counter of Alamo - Auckland International Airport car rental.

Auckland Airport International Terminal Arrivals: 1. Once you clear customs and exit into the arrivals area. 2. Make your way-out to Door 8, cross the pedestrian crossing and follow the ‘Car Rentals’ sign to the Enterprise Rent-a-Car, Alamo, and National Car rental office in the AKL Airport Transport Hub. Domestic Terminal Arrivals: 1. After retrieving your luggage, exit through Door Number 4, located adjacent to the food court. 2. Cross the domestic terminal forecourt to reach the multi-level carpark building directly opposite. 3. Once inside the carpark, descend to the ground floor. 4. Look for Enterprise, Alamo, and National Car Rental office, which you'll find situated on the far left side of the building. If at any point you have trouble locating us, please don't hesitate to call +64 9 870 3330 for assistance.

Drop-off Instructions

Domestic Airport: Return car park locaeted opposite to the terminal, entran at Fred Ladd Way. Google map link:https://maps.app.goo.gl/B4YPktsnUbcDCHB69 International Airport: Return car park at Tom Pearce Dr, near Pullman Hotel. Google map link: https://maps.app.goo.gl/qaK6G4gJBA8AQ85x5

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Ferry crossings with the vehicle are permitted. Customers are required to inform the rental branch about any cross-border travel at least 3 days in advance. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge. Parts of New Zealand are not suitable for access by rental vehicles. If the renter takes the Vehicle to any of the following areas, their Liability for any loss or damage may increase and any optional protection product se1ected such as Loss or Collision Damage Waiver will be voided: Ball Hutt Road (Mt Cook), Skippers Road (Queenstown), Ninety Mile Beach (Northland), Te Paki Stream Bed, the road to Macetown in the Queenstown Area, the coast road to Russell (Northland), or any unformed road, track, or thoroughfare, including beaches and gravel roads that are not officially designated a road.

Ferry Transportation: Allowed

Alamo allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4600 for Volkswagen Golf,Chevrolet Kwid,Aaa Aaa,Bmw 1 Series,Fiat 500,

NZD 5750 for Opel Corsa,Volvo Xc60 Hybride,Volvo Xc60,Passat,Kia Sportage,Mercedes Cla,Kia Carnival,

NZD 4600-5750 for other car models.

NZD 4500 for Volkswagen Golf,Renault Captur,Volkswagen T-cross,Toyota Aqua,Toyota Yaris,Toyota Yaris Cross Hybrid,Volvo Xc60 Hybride,Bmw 1 Series,Toyota Rav4 Hybrid,Kia Sportage,Toyota Rav4 Awd Hybrid-4wd,Toyota Rav4-4wd,Bmw X1 Auto 5 Doors,Mystery Car,

NZD 4130 for Suzuki Vitara,

NZD 5500 for Volvo Xc60,Mitsubishi Pajero Sport,Fiat Toro T270 13,Volvo C40,Porsche Macan,Bmw X3 4x4--4wd,Ford Ranger-4wd,

NZD 6500 for D5 Volvo Ex30,Mazda Mx30,Kia Carnival,

NZD 5500 for Toyota Rav4 Hybrid,

Theft Insurance Excess differs by car model:

NZD 4600 for Volkswagen Golf,Chevrolet Kwid,Aaa Aaa,Bmw 1 Series,Fiat 500,

NZD 5750 for Opel Corsa,Volvo Xc60 Hybride,Volvo Xc60,Passat,Kia Sportage,Mercedes Cla,Kia Carnival,

NZD 4600-5750 for other car models.

NZD 4130 for Suzuki Vitara,

NZD 5500 for Volvo Xc60,Mitsubishi Pajero Sport,Fiat Toro T270 13,Volvo C40,Porsche Macan,Bmw X3 4x4--4wd,Ford Ranger-4wd,

NZD 6500 for D5 Volvo Ex30,Mazda Mx30,Kia Carnival,

NZD 5500 for Toyota Rav4 Hybrid,

Third Party Liability Insurance Excess differs by car model:

NZD 4600 for Volkswagen Golf,Chevrolet Kwid,Aaa Aaa,Bmw 1 Series,Fiat 500,

NZD 5750 for Opel Corsa,Volvo Xc60 Hybride,Volvo Xc60,Passat,Kia Sportage,Mercedes Cla,Kia Carnival,

NZD 0 for other car models.

NZD 0 for Volkswagen Golf,Renault Captur,Volkswagen T-cross,Toyota Aqua,Toyota Yaris,Toyota Yaris Cross Hybrid,Volvo Xc60 Hybride,Bmw 1 Series,Kia Sportage,Toyota Rav4 Awd Hybrid-4wd,Toyota Rav4-4wd,Bmw X1 Auto 5 Doors,Mystery Car,

NZD 0 for Suzuki Vitara,

NZD 0 for Volvo Xc60,Mitsubishi Pajero Sport,Fiat Toro T270 13,Volvo C40,Porsche Macan,Bmw X3 4x4--4wd,Ford Ranger-4wd,

NZD 0 for D5 Volvo Ex30,Mazda Mx30,Kia Carnival,

NZD 0 for Toyota Rav4 Hybrid,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Auckland Airport

Railway Stations

11 mi from Britomart Train Station

Hotels

2.2 mi from Naumi Auckland Airport

5.1 mi from Allenby Park Hotel

10.1 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

8.9 mi from Mount Eden Domain

11 mi from Sky Tower

11.2 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: -37.00334 174.78519

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 4.4
Vehicle cleanliness: 4.4
Spaciousness: 4.4
Counter staff: 4.2
Pick-up location: 2.8
Drop-off location: 3.3
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

B.McFaul
Auckland
8.7 /10 Very good
Reviewed: Wednesday, June 11, 2025
The car was brilliant and close to brand new.
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L.BROWN
Auckland
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
All was reallygood!
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Adarsh Mehta
Auckland
9 /10 Excellent
Reviewed: Wednesday, June 11, 2025
The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)
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A.Jackson
Auckland
8 /10 Very good
Reviewed: Wednesday, June 11, 2025
Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.
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Dorothy Hansom
Auckland
4 /10 Average
Reviewed: Wednesday, June 11, 2025
It's just average.
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Pandora Harte
Auckland
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
Great service without any additional sales pitches. The car was in very good condition with over 10,000 kilometers on it.
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Arlen Tracy
Auckland
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
Excellent! They upgraded the vehicle for free, and the car was very new with just over ten thousand kilometers.
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Andrew Robinson
Auckland
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
The car pick-up process was smooth. I bought full insurance directly at the store, and the car was in good condition.
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Steven Bush
Auckland
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
Excellent service! When booking, it mentioned a 2019 model, and I was worried it might have high mileage. But at the store, they gave me an almost new car with only 4800 kilometers.
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