From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4500580276
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4500580276
logo_img
Find Your SURPRICE RENT A CAR Car Rentals at Heathrow Airport

CAR RENTAL REVIEWS ON SURPRICE RENT A CAR AT HEATHROW AIRPORT, LHR

Average rating on SURPRICE RENT A CAR at Heathrow Airport: 6.3 /10

Augustine Windsor

View more >
Reviewed: Tue, Nov 21, 2023
About SURPRICE RENT A CAR: 8.0 /10
Satisfied

Peter Robinson

View more >
Compact | Volkswagen Golf or similar
Reviewed: Tue, Aug 9, 2022
“Fine, cheap, but over-hard sell on insurance.”
About SURPRICE RENT A CAR: 9.0 /10
Very efficient, very cheap. Only issue: they really pressured me to take out extra insurance. Other reviewers make the same comment. Pretty clearly, their business model depends on making money from selling renters insurance. I had to insist really hard that i absolutely did NOT want the insurance they were trying to foist on me.
About QEEQ: 8.0 /10

Fay Snow

View more >
Reviewed: Thu, Jun 13, 2024
About SURPRICE RENT A CAR: 10.0 /10
Good service, they offered insurance but didn't push when I declined.
About QEEQ: 10.0 /10

Darcy Hill

View more >
Reviewed: Thu, Jul 6, 2023
About SURPRICE RENT A CAR: 2.0 /10
Not satisfied! They pushed the pickup service aggressively. The traffic fine management fee is extremely high at £60 each time, whereas other rental companies only charge £35. It’s just to make more money.

Angela Felton

View more >
Reviewed: Thu, Feb 29, 2024
About SURPRICE RENT A CAR: 10.0 /10
The car rental and return service were both good.
About QEEQ: 10.0 /10

Maureen Ruskin

View more >
Reviewed: Thu, Dec 14, 2023
About SURPRICE RENT A CAR: 2.0 /10
1. Persistent upselling; 2. The front left rim might have slightly scraped the curb (barely noticeable), but still required a damage fee of GBP 375!
About QEEQ: 8.0 /10

Mandel Rebecca

View more >
Reviewed: Sun, May 26, 2024
About SURPRICE RENT A CAR: 6.0 /10
The pickup instructions mentioned free shuttle service from all terminals, but this was not the case. While waiting at the designated spot at T4 and calling, I was told a shuttle would come but after waiting 35 minutes and calling again, I was informed that only T2 and T3 had shuttles. After going to T3, I was then directed to T2. It took another 15 minutes after a final call for the shuttle to arrive, with the whole process taking 2 hours!
About QEEQ: 8.0 /10

Cliff Connie

View more >
Reviewed: Sun, Jun 2, 2024
About SURPRICE RENT A CAR: 10.0 /10
Highly satisfied
About QEEQ: 10.0 /10

View more >
Wagon | Skoda Octavia Estate or similar
Reviewed: Sun, Dec 3, 2023
“Awesome”
About SURPRICE RENT A CAR: 10.0 /10
Excellent service by Ali at checkout
About QEEQ: 10.0 /10
Smooth and easy to use website , very reliable

Beverly Meredith

View more >
Reviewed: Sat, Sep 3, 2022
About SURPRICE RENT A CAR: 2.0 /10
The service was terrible, constant push for various insurances, very unreliable, definitely do not book here. I've had bad experiences before, but this was the worst. The shuttle bus I had booked before was not on time and almost caused me to miss my flight.

S.Kilian

View more >
Compact | Ford Focus or similar
Reviewed: Sat, Mar 2, 2024
“Not impressed as stated above and would like a refund.”
About SURPRICE RENT A CAR: 6.0 /10
The whole experience was very disappointing to say the least. We have used QEEQ several times with a good experience and also have 3 upcoming bookings. The level of service we received on this occasion was a joke, very unprofessional staff at Surprice who made us feel like we were being blackmailed. We arrived and unfortunately I had forgotten my drivers license (my mistake). I did have my international licence but they wouldn’t accept this or a photo of the one they needed. We then had to change the booking into my husbands name and then pay for additional insurance on top otherwise have a £15000 excess!! I told them we had already paid extra for a zero excess policy but they said that was now invalid. We then had to pay extra making a $400 booking into an $800 booking (approximate numbers). On top of that they provided us with a car with front end damage. Also original booking was full to full and car had 2/3rds of a tank. NOT IMPRESSED AT ALL.
About QEEQ: 10.0 /10
post image

Bella Hamilton

View more >
Reviewed: Sat, Jul 27, 2024
About SURPRICE RENT A CAR: 10.0 /10
The staff's attitude was good and they were quite patient. However, there was an issue when making the payment during pickup. The store's POS machine malfunctioned and maxed out a credit card. It was only after switching to a different POS machine that the payment went through. This not only wasted a lot of time but also caused inconvenience with subsequent card expenses.
About QEEQ: 10.0 /10

Rosalind Black

View more >
Reviewed: Mon, Oct 11, 2021
About SURPRICE RENT A CAR: 2.0 /10
The store forced me to buy full insurance when picking up the car. The vehicle was not sanitized and there was trash inside. The interior was very dirty.
About QEEQ: 10.0 /10

View more >
Wagon | Skoda Octavia Estate or similar
Reviewed: Fri, Aug 25, 2023
About SURPRICE RENT A CAR: 9.0 /10
Very good service throughout the process. Only negative was there is no pickup from Heathrow terminal 4 which meant we needed to get the train to terminal 3
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!