CAR RENTAL REVIEWS ON EAST COAST AT SYDNEY INTERNATIONAL AIRPORT, SYD

The fastest car rental pick up and drop off. I love that you enter your details online and only need to verify on the day, rather than provide them again (which seems to be the case with many other rental agencies).

Easy booking and at a better price than other rental sites at the time.

Some functionality issues with car (usb was damaged rending it unusable) and Bluetooth was playing up a small amount. But overall car met all transportation needs and requirements.

Wish log in and account access was easier, liked that the insurance option directly was much cheaper than hire company costs were. Will use again.

East Coast car and services are good. Wast Coast located inside the car park, there is no sign which is visible from the street, it is hard to find.

Very good price and insurance services

The car was of good quality, low mileage. It was comfortable.

All good. Easy process

Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)

No experience with price drop etc, I was happy with the price I paid.

The stuff helpful and shortly service.

Excellent overall, value for money - fantastic service

Great deals as always.

If you call the contact number, the staff do not know what they are doing, refusing to answer questions, tell lies and fail to transfer calls. It was on the worst customer experiences I have ever had.

The car was a bit worse for wear. Very high mileage on the engine, and it made an awful grinding sound through the first 3 gears. It was fine for the trip. Customer service with ECCR was great though. No complaints there.

Always my #1 source for car rentals around the world.

Deductible high & refund takes too long

We confirm to be pick up at 20:30 but the car arrived after 21:00. The company told us that tolls (fees for highways etc.) is already solved and we have a chip in the car. After I have two payment in addition. That is not reputable.

The car condition is excellent. I had such a great rental vehicle first time in Australia. It was a great experience

Great price for a car in very good condition. I will be using you again!

Excellent App. Easy to navigate and logical.

The car we got had worn out shock absorbers...

I hit a wombat and the process to ensure the car was still safe to drive was efficient.

The Price Drop Protector did not come into play.

The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.

Pressured to buy insurance through them even though I already had insurance through another provider

Easy process. Will use again

Very rude counter staff

No

The was old but okay. The staff were rude.

The pick up process is longer than expected, about 20 mins per customer plus line up time.