CAR RENTAL REVIEWS ON ALAMO AT CAIRNS AIRPORT, CNS

Jason at Alamo was quick to action our pickup of the car. Car was immaculate only, brand new. Everything went smoothly and we received a few travel tips.

Our flight was cancelled, so we need to extended the car. We couldn’t get in touch with Alamo, so QEEQ followed up for us.

Guy who served us was very helpful. Bit of a queue but we didn't mind waiting.

Our first car had a few issues (skipping gears) but they swapped the car for us and it was amazing customer service - we felt very heard

We had used Alamo previously in Melbourne and had a hideous experience, we decided to give them another chance and I'm so pleased they didn't disappoint us this time, the car we booked was out of service so we were upgraded, thank you for that, the young man at the counter was extremely helpful and pleasant, was worth giving the a second chance.

Alamo staff were fantastic, very efficient and friendly.

Very good service and nice cars

Very good

予想以上に良い車にアップグレードされて大満足です

Alamo excellent service and had a cheap offer on fuel which I took

Hidden costs on the hire of booster seats, and it couldn't be explained why there was additional costs and how it come to the total that was being requested.

The car was not ready and the total wait time was 40 minutes. When I addressed this with the guy at the counter he said "you weren't here at 12:30" which was incorrect, we were in the queue waiting to be served and the car should have been ready at the time booked not 40 minutes later.

Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy. The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic. Wish Alamo had a sign up. Wasted 30 mins of time

Great I will use them again.

All good. Keep up good work.

Easy to use.

Everything was ok.

Cheap, good conditions

貸出、返却がスピーディーでした。 ただ、貸出カウンターが国内線内の案内がなく、国際線内を探しました。

特にありません。

The car overall was good except for a large carpet stain rear passenger side.

No

Service staff at pick up were great. Booked a Toyota Camry and was given a MG SUV which was a pleasant suprise.

Good, overall satisfied

Good

Easy to work with

Easy to work with

We would like to complain. The car seat in which we ordered wasn't fitted to the vehicle. It was placed in the car for us to fit. The $70 fee was still charged at location and we don't feel the service was met. If we had of known this we would have saved our money and bought our own with us. Very disappointed with Alamo and won't be using them again. The whole process was very stressful in the heat after a long flight with our toddler.

Service was very good.

Good booking process. No price drop