QEEQ CAR RENTAL REVIEWS

Supero mis expectativas al momento de arrendar , me dieron uno de mejor categoría.

Aplicación rápida y confiable y de mejor precio que la misma concesionaria de arriendo

Quick pick up, efficient staff. Helpful staff member outside helped us out looking for pre - existing damage. Car was a base model but perfectly OK. Totally reliable.

Good platform to use. Good price for the car.

Booked for a sports car and was told there were none available. Asked to be given a standard car at a lower fare and was told that it would cost me more to do so. Was given a Cadillac that smelled like stale cigarettes and was dirty.

No issues with EasyRentCars.

Great service, Perfect car.

Good

Useful

smooth quick process.recommended

straight forward process as always. Price

The website said there was a shuttle bus which almost made me rebook with a different company but the counter was actually in the terminal at the Hertz desk. I was very happy with the pick up. Car was brand new.

Booking was easy enough.

It a good place to hire a car

Great car rental booking app

とても良かった

Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.

Very easy to use. Price good.

I waited for a long time to get the car because at first the agent allotted a car to me that was not cleared / no key available. Then she could not reverse the process and had to wait for a supervisor which had a difficult time also to switch to new car that was actually available and cleaned on the outside but pretty dirty on inside. No compensation for long wait was offered nor an upgrade . ☹️

I rented a car in Brisbane a few days before and that service as well as the car received were outstanding.

Good shuttle to pick up point near airport. Usual hard sell on insurance. Car had lots of cosmetic damage on outside but was very clean inside and performed perfectly. However this model of Ford Focus was so low to the ground I couldn’t exit the car park ramp of my accommodation without scraping the front spoiler on the concrete. To be fair the charge levied for the damage seemed about right despite the dire warnings when trying to sell me insurance at pickup.

Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.

Tried to scam us by saying they could not put a hold for damages ($6000)on the credit card. We called our bank on the spot and they said no one had tried to even attempt a hold. Europcar said we could either pay for daily insurance (more than the cost of the entire rental) or could not have the car. we ended up charging the $6000 to the credit card instead of placing a hold. They said they would refund it but couldn’t tell us when. The guys working the counter wouldn’t let other customers go in front of us while we were on hold with the back. I assume this tactic is used to make people uncomfortable and give in and pay the daily insurance. but as soon as the bank answered the guys working wanted us to step aside so they could help other customers. At check out they tried to tell us that we used the spare tire and put a flat tire in its place in the trunk which is 100% false.

Counter staff for pick up was very good and helpful.

Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!

You should not facilitate bookings at companies that employ dishonest cheats at the counter.

It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology

great staff

The staff were great and very helpful - spoke excellent English. Car was a Passat rather than a Skoda Superb - as Booked - they don't stock Skoda. Although I know the Skoda is bigger, the Passat worked out alright. The pick up and drop off were easy and staff were very helpful.

Easy to book and great communication/updates up to the visit. Have used Easyrentcars before and will use again. Good value for money - better than going direct.

Europcar NEVER reply to your emails.