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Ripped off by a liar!

About Advantage: 5.0 /10
Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!
About Qeeq: 8.0 /10
You should not facilitate bookings at companies that employ dishonest cheats at the counter.
Reviewed: Sat, Mar 14, 2020
Economy | Toyota Yaris 2 Doors Hybrid or similar

Relevant Reviews on Advantage ADVANTAGE - LAX


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Economy | Toyota Yaris 2 Doors Hybrid or similar
“What could have been excellent, turned out unpleasent.”
About Advantage: 7.3 /10
I've had the most unpleasant experience during the process of picking up the car. First, It was supposed to be all paid for (I made the reservation through Easyrentcars). The booking clearly said: "amount due to at pick up: U$S 0.00". But out of the blue, the gentleman who received me, told me I had to pay U$S 29 (more or less, I can't recall exactly). After several times I said I didn't have to pay anything, finally I had to accept this unfair charge in order to get the car. Secondly, he told me that the model I booked, wasn't available (Toyota Yaris Hybrid, but any other ecological model would have done it) and that I had to pay U$S 90 more for another kind of vehicle. This, I refused and finally got a nice car (but notghing ecological). Finally, I tried several times to explain the gentleman on the front desk that since I paid my booking with Visa Platinum, I ALREADY HAD insurance and (as instructed by VISA), I should decline the insurance they offered me. At this point, the thing got stopped because Jamen (this was his name) told me it was IMPOSSIBLE for me to take the car unless I pay more or less U$S 130 more for the insurance, or even more for the coverage of car malfunction. Finally, I paid more than U$S 200 extra (not included the charge for prepaid fuel, which I don't claim). So I hope and I expect easyrentcars and/or advantage will fill this situacion.
About Qeeq: 10.0 /10
Reviewed: Sat, Jun 15, 2019


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Full Size | Toyota Camry or similar
“Booking excellent. Rental company very bad.”
About Advantage: 6.7 /10
I will never hire a car from Advantage due to the counter staff and his supervisor tried to sell me SLI “ supplementary liability insurance “ and refused to give me the car unless I pay for the SLI which is already included in my insurance CDW/SLI. They insisted that my policy does not cover it.
About Qeeq: 10.0 /10
Easyrentcars.com was EXCELLENT.
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Reviewed: Wed, May 1, 2019


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Economy | Toyota Yaris or similar
About Advantage: 9.4 /10
Like: Greatest car I have ever rented! Perfect in every way
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Reviewed: Sat, Sep 1, 2018


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Intermediate | Hyundai Sonata or similar
“Advantage Rental a great advantage!”
About Advantage: 9.6 /10
Like: Seamless, fast and easy drop-off. Good price, even with different pick up and drop off cities.
Dislike: Wait for initial pickup was pretty long.
Reviewed: Thu, Jul 12, 2018


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Intermediate SUV | Toyota Rav4 or similar
“Happy Australians”
About Advantage: 9.6 /10
Like: Loved the car. The lady who checked it in for us was so friendly and helpful. We loved the GPS/pocket wifi, highly recommend it
Dislike: Nothing
Reviewed: Sat, Jun 16, 2018

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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