QEEQ CAR RENTAL REVIEWS

It a good place to hire a car

Great car rental booking app

とても良かった

Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.

Very easy to use. Price good.

I waited for a long time to get the car because at first the agent allotted a car to me that was not cleared / no key available. Then she could not reverse the process and had to wait for a supervisor which had a difficult time also to switch to new car that was actually available and cleaned on the outside but pretty dirty on inside. No compensation for long wait was offered nor an upgrade . ☹️

I rented a car in Brisbane a few days before and that service as well as the car received were outstanding.

Good shuttle to pick up point near airport. Usual hard sell on insurance. Car had lots of cosmetic damage on outside but was very clean inside and performed perfectly. However this model of Ford Focus was so low to the ground I couldn’t exit the car park ramp of my accommodation without scraping the front spoiler on the concrete. To be fair the charge levied for the damage seemed about right despite the dire warnings when trying to sell me insurance at pickup.

Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.

Tried to scam us by saying they could not put a hold for damages ($6000)on the credit card. We called our bank on the spot and they said no one had tried to even attempt a hold. Europcar said we could either pay for daily insurance (more than the cost of the entire rental) or could not have the car. we ended up charging the $6000 to the credit card instead of placing a hold. They said they would refund it but couldn’t tell us when. The guys working the counter wouldn’t let other customers go in front of us while we were on hold with the back. I assume this tactic is used to make people uncomfortable and give in and pay the daily insurance. but as soon as the bank answered the guys working wanted us to step aside so they could help other customers. At check out they tried to tell us that we used the spare tire and put a flat tire in its place in the trunk which is 100% false.

Counter staff for pick up was very good and helpful.

Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!

You should not facilitate bookings at companies that employ dishonest cheats at the counter.

It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology

great staff

The staff were great and very helpful - spoke excellent English. Car was a Passat rather than a Skoda Superb - as Booked - they don't stock Skoda. Although I know the Skoda is bigger, the Passat worked out alright. The pick up and drop off were easy and staff were very helpful.

Easy to book and great communication/updates up to the visit. Have used Easyrentcars before and will use again. Good value for money - better than going direct.

Europcar NEVER reply to your emails.

The 2 agents I dealt with at the counter were extremely helpful and courteous. I was even given an upgrade to a much larger and newer vehicle for a very small up charge fee. I loved the vehicle and I had no issues with the rental company.

I love the Easyrentcars app!

Great value for money

excellent counter staff service. I got there one minute after their proper closing time and they still let me in and do the business. Got car sorted, and the guy even took me into car and gave me detailed demo of how to drive the particularly "Pinto"issues. Phenomenal service and couldn't fault it at all.

Brilliant website, no problems booking the car and all in all, a smooth, easy process.

Everything was good.

Almost everything is good except full insurance recovery process not good at all.

I thought the insurance was through the car rental and that I was fully covered. Didn’t realise I would be charged for damage and reimbursed through a third party.

Car was very soft on the steering and very easy to drive. The seats were too low for us so we put pillows on them. Huge spacious boot and comfy seats. Poor visibility front and back due to high bonnet and boot.

空港から電話をして送迎車を呼ぶのですが海外なので携帯もつながらず公衆電話で連絡するのが大変だった。送迎の時間が決められていれば電話しなくて済んだと思います。 レンタカー会社ですが場所は倉庫です。Google MapでもストリートビューでもYESAWAYとは表示されません。 大手のレンタカー会社とは違って契約時もカウンターではなく立ち話でモバイル端末で説明しサインをしました。追加のオプションを勧められることはなかったです。モバイル端末で処理するので突然のプラン変更、オプション追加は難しいと思います。 雰囲気は本当に大丈夫な会社かと思います。 デポジットは200ドルと高額です。この金額にも不安を感じますが、デポジットの返金は返却時ではなく１週間後だそうです。怪しさはあります。 ただ契約をした担当の人はまじめな方のように思えました。中国系の会社のようです。 Easyrentacarsの紹介でなければ利用しなかったです。 デポジットの返金はまだですが、全額返金されれば次も利用したいです。

大手レンタカー会社ではないローカルな会社で予約をしたのでとても不安でしたが、質問には丁寧に応えてていただきとても安心しました。 問い合わせにスムーズに回答があると信用できます。 いつもは他のツーリストを使いますが、またEasyrentacarsを利用したいです。

The car was nice, spacious and comfortable

Nice app