CAR RENTAL REVIEWS ON EUROPCAR AT LONDON STANSTED AIRPORT, STN

Nonostante da condizioni di contratto sia scritto che il deposito è di 300 £, al banco abbiamo scoperto che la cifra è di gran lunga superiore, e abbiamo dovuto pagare un extra per ridurla. Farò richiesta di rimborso in questi giorni

Easy pick up and first class guy at the desk . Super helpful Drop off at Southend airport was made terrible and stressful with bad signage and direction.

Good experience with good cars and customer relations

Didn't need the extra insurance, but didn't appreciate the hard sell either.

Counter staff v helpful, short queue. Time wasted because I clicked the in terminal option on your website when in fact all car hire desks moved to the village over a year ago. Was grateful for your price and clear paperwork as Europcar tried to take 140 for the hire itself rather than your quote, then said that was without insurance/basic insurance only with high excess.

Please don't try to trick people by scaring them about insurance. Most people have comprehensive travel insurance and when they say they don't need your insurance you shouldn't proceed to scare them that it is not enough. trying to upgrade people to another car for Inflated prices is not good. I was offered an upgrade if I paid £15 a day _ this is more than I paid for the car I hired! I was told it woukd be more economic as it was diesel!!!! We didn't use more than 15 pounds of petrol a day.

smooth quick process.recommended

straight forward process as always. Price

Skoda wasn’t available at the time so they gave me a free upgrade to VW Passat. Very friendly and great service and offer. Drop off was equally good

Great online service, clear and easy to use

Car was full of dust inside on the dashboard. Glove compartment still had paperwork and rubbish from the previous hirer.