ARGENTINA CAR RENTAL REVIEWS

After booking with EasyRentCars I contacted local Europcar directly to make sure the car would fullfill my expectations and to guarantee a ski rack. They promised me a Nissan Versa with a Ski Rack which they promised would suit my needs. I even call them again 2 weeks before my trip to verify everything was in order. To my total surprise, I received at the airport a tiny Nissan March with no Ski Rack....Only after a full complain they offered me the Nissan Versa with Ski Rack but only 3 days after the inception of my rental. It was extremely tough to fit my family and luggage, let alone the skis....Terrible experience on all honesty. I needed to put two of my girls on a private transfer to the mountain for the first 3 days until my car was upgraded....

We rented from the Newberry airport in Buenos Aires and also from El Calafate - in both cases using Europcar. The counter staff at both places were absolutely wonderful! They provided detailed explanations, took care of all the paper work very professionaly, and were very friendly and service oriented. I would highly recommend them.

10 puntos

They gave me wrong information about the way.

all right without problems.

all right without problems.

Very small car (Nissan March, kind of a Micra) when booking a Compact. Quite windy on the roads so didn't really feel safe in this small car. Goode service overall. One flat tyre to be changed they didn't charge me for so happy with that.

We have to wait for more than 30 minutes for the Europcar guy who came to the office 35 minutes late (evidently hungover) without any excuse (we have car drop-off at 8:00 and the office should by open from 8:00). It was impossible to reach him and even using the “emergency number” of the Europcar we were give (I’m just wondering what you would do if something happens).

Sí superó mi expectativa no lo había manejado

Rate was very expensive for such a basic car.

Received what expected

Alquile un toyota etios o similar (compact) y me entregaron un Nissan March. Realmente elegi alquiar con Uds por la oferta de ese auto mejor y me entregaron un auto muy muy muy pequeño!!! muy mal. Nunca mas.

Excellent customer service and nice cars

It’s good for saving time

The car wasn't the model nor the category I've booked. Very disappointing

Tried to scam us by saying they could not put a hold for damages ($6000)on the credit card. We called our bank on the spot and they said no one had tried to even attempt a hold. Europcar said we could either pay for daily insurance (more than the cost of the entire rental) or could not have the car. we ended up charging the $6000 to the credit card instead of placing a hold. They said they would refund it but couldn’t tell us when. The guys working the counter wouldn’t let other customers go in front of us while we were on hold with the back. I assume this tactic is used to make people uncomfortable and give in and pay the daily insurance. but as soon as the bank answered the guys working wanted us to step aside so they could help other customers. At check out they tried to tell us that we used the spare tire and put a flat tire in its place in the trunk which is 100% false.

Pickup was a big problem that only got worse when we tried to contact customer service. No one answered the phone. Fortunately our message was returned several hours later and the car was ultimately dropped off at our apartment. They need to have more reliable contact information. The drop off however was extremely smooth.

Mucha espera para que nos entregaran el vehiculo. A la hora de devolverlo tambien mucha espera ya que no habia nadie en el mostrador de europcar

Excellent customer service from Europcar Aeroparque Buenos Aires. We had to replace a broken windscreen, and Europcar both there and in Mendoza were most helpful. Because of Coronavirus we had to return the car early, at 10 am on 17 March, so we could leave Argentina that day. We returned the car to the parking lot at the airport following instructions from local staff.

We wanted to use price drop protector but could not find how to switch it on at the outset. However, we cancelled our original booking and rebooked at a lower price successfully.

In BRC, no counter for rentacar. No big deal in pickup, guy waits with sign as you exit the baggage claim area. But would be nice if it was clear in the documents sent prior... Drop off a bit more complicated since same thing, but where to find the guy? Ok if you have phone sms or Whatsapp set up, but make sure you allow for time... One complaint: had to pay the airport parking when exiting (pickup). Small fee but never happened to me in my life that I have to pay for the rental car company the airport parking..

Was great to be able to live chat support and ask in real time where will the pickup location be as soon as I realized no counter. Was very responsive and helpful.

Car had 59,000km and showed its wear. It didn't look great, but ran just fine and was economical on fuel. Staff was helpful and marked all scrapes and dents on the outgoing and incoming car condition sheets. Very good experience.

Easyrentcars was seamless for this rental.

Relacion precio calidad regular Muy costoso para el vehiculo recibido