QEEQ CAR RENTAL REVIEWS

El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...

Simon at the Hobart location was amazing. He was very accommodating and helped us out with the perfect car even when we had last minute change of plans.

Good communication, clean and relatively low mileage car, recommended.

Really lovely staff, and smooth transaction and great value for money

Things went smoothly but they could tell in advance that credit cards and not debit cards are required for the deposit. They started using my debit card for the deposit, they had to cancel it and then finally use a credit card.

It was great as always, thanks.

Really lovely staff, and smooth transaction and great value for money

引き渡し・返却もスムーズ。車両状態も良く返却時の細かい事は気にしなくていいですよ。と韓国らしい店員さん心遣い。

El precio me parece elevado para un auto como el que solicite y el tramite del seguro , no me agrado en lo absoluto, no me siento confiado en manejar seguros separados, costos separados, cobertura dispersa

The van was all manual. Each door had to be locked individually. windows were all manual. passenger seats were uncomfortable. I believe i paid for a an upgraded "luxury model". so the price was a little high for what i got.

The details of the unit rented could be more clear. Ie.. no power windows or power door locks etc...

Staff will ask you to buy insurance at the counter.

Excellent customer service.

Autos limpios y con poco kilometraje, variedad de modelos buena

Aplicación funciono de manera muy cómoda para los 3 arriendos en nuestro viaje a USA y varias ciudades

Very typical with the processes (the person that did the booking is also the main driver, the credit card needs to be @ the name of the driver). Also very careful with the instructions about Coronavirus. The car was in great condition and clean. Happily surprised with the company. We would definitely choose it again.

I always trust easyrentcars....! User friendly and value for money.

Your staff was very helpful both at pick up and drop off point.

予約ではトヨタ「yaris」相当の車だと記載があったが、実際には傷だらけの「tiida」でした。傷の確認も1人でしてくれと言われた。ニュージーランドではそれが普通なのですか？日本では店員と客が一緒に傷の位置など丁寧に確認します。また、車の使い方など丁寧に日本のスタッフは教えてくれます。 オプションでナビを頼んでいたのに行ってみたら。「ナビは使用できない」と言われ、自分のスマートフォンのマップを使うことに。 また、空港に到着して到着の連絡に手間取りました。申し訳なかったですが、私は日本人で英語もあまり上手ではありません。それなのに迎えに来たスタッフは機嫌悪そうな態度。そのスタッフがその後の手続きをしてくれたが、全く丁寧さが感じられなかった。メガネをかけていたあの男性は本当に最悪です。日本人を侮辱しているのか？もし、私の知り合いでニュージーランドでレンタカーを借りようとしている人がいたら、EZUは絶対に利用してはいけないと伝えます。 私は怒っています。

The Invoice didn't match the booking. I'm awaiting a refund

Pick up at Queenstown Airport was smooth. Slightly further away from the airport but not too difficult to find. Return at Christchurch Airport was very fast as the lady did a quick check and everything was ok. They also offer complimentary drop-off to the airport

Seamless booking process

We thought we were getting a RAV 4, but they tried to give me a Mitsubishi asx, too small so we paid an upgrade to an outlander. When I asked about the Rav 4, they said that is not what I ordered.

very good

Vehicle was well used and worn inside and outdated. Had 153,000+ km. Was rough to drive as it was older and had issues with a seatbelt not working and a headlight out at night. Very dangerous.

Good clean car, however inside of windows should have been cleaned prior to pick-up

Price drop worked! Thank you

Booked camry but get Toyota Rav4 instead. The experience is satisfactory since they didn't raise the price. Car is in excellent condition. The staffs are helpful during the pickup.

Great platform to find variety of vehicles and the price is reasonable as well.