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Average rating on Europcar at Madrid Airport: 8.3 /10


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Luxury SUV | Mercedes-Benz GLC or similar
Reviewed: Sat, Oct 29, 2022
About Europcar: 7.0 /10
No me gusto la atención del mostrador y la entrega del vehículo. Tuve que buscar ayuda constantemente y las llaves nunca las habían mandado para retirar el auto Todo el tiempo quisieron venderme la Póliza por seguro total y me dijeron que cualquier problema yo tenía que pagar y después reclamar a Uds. eso no me gusto nada.
About QEEQ: 10.0 /10

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Wed, Apr 27, 2022
About Europcar: 9.0 /10
Excelente servicio, especialmente de la persona encargada de recibir el vehículo al final del viaje.
About QEEQ: 8.0 /10


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Intermediate | Toyota Corolla Hybrid or similar
Reviewed: Wed, Nov 10, 2021
“Services as expected with great prices”
About Europcar: 9.0 /10
Different car what given. Expect a hybrid but was given petrol. However it is a nice car to drive.
About QEEQ: 10.0 /10
Good customer service with good price offered.


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Economy | Volkswagen Polo or similar
Reviewed: Sat, Oct 2, 2021
“Poor service Good car”
About Europcar: 7.0 /10
They charge extra money we call you and never answer

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Intermediate | Toyota Corolla Hybrid or similar
Reviewed: Fri, Oct 1, 2021
“Excellent, exceptional.”
About Europcar: 9.0 /10
Car exceed my expectations I did wait a lil long to get the car but it wasn't bad. The staff was great and very helpful. I will most definitely use Europcar again and most definitely recommend it to friends and family. Better instructions on where exactly to return the car. Perhaps a map outlining/highlighting the exact path to follow and locations to drop off the car.
About QEEQ: 10.0 /10

R.Lopez Delgado

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Convertible | Fiat Abarth 500 Cabrio or similar
Reviewed: Thu, Mar 19, 2020
About Europcar: 6.7 /10
El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...
About QEEQ: 10.0 /10


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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Wed, Aug 28, 2019
“Never purchase or rent a Ssangyong vehicle. Check all internal functions before renting.”
About Europcar: 7.7 /10
The car had a range of body damages. The body damage was not significant. However, if the policy of the car rental company is to charge customers for damage, then those damages should be repaired with those funds prior to the next rental, one would presume. Regarding car function, engine and power were good. The air conditioning thermostat control was not functioning very well - it did not shut off the air when the cabin temperature was achieved. This appeared to be part of the car design in that the air temperature being blow into the cabin seemed to be changed with the thermostat control and the air would continue to blow irregardless of the actual cabin temperature. The car appeared to be equipped with a rear camera that would engage when in reverse. However, the camera was not operable all the time, suggesting that some of the prior body damage created a loose connection with the camera. Given the size of the car and the parking and streets in Europe, a rear camera would have been a useful feature, that was supposed to be part of the rental, but was not operable most of the time.
About QEEQ: 9.0 /10


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Economy | Volkswagen Polo or similar
Reviewed: Tue, Apr 23, 2019
About Europcar: 8.7 /10
agence accessible rapide et efficace
About QEEQ: 10.0 /10
juste parfait rapide simple efficace et moins cher!!!! je recommande

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