CAR RENTAL REVIEWS ON YES RENTALS AT AUCKLAND INTERNATIONAL AIRPORT, AKL

Excellent! The in-store service was great. The staff were very friendly, helpful, and polite. They even provided a free driving guide and a booklet on New Zealand's traffic regulations. Very considerate.

Yes Rentals provided an excellent service. I supplied all information needed prior to arriving, so my pickup and drop off was seamless and very efficient. I will definitely use them again next time.

This booking platform provided an excellent service and meet all expectations.

Not bad

The car was a bit old, but everything else was satisfactory.

Extremely satisfied! The pickup and drop-off process was very smooth, and the service was excellent.

The staff at the rental company were very friendly. Despite the long wait, they were very patient! Highly commendable, and the car was in good condition.

My first time renting a car abroad was an extremely satisfying experience. The most crucial part of a good car rental is the smoothness of the return process. When I returned the car, they just gave it a quick check and refunded my deposit. A good and reliable rental company meets this criteria. Plus, there were small gifts!

The service was very enthusiastic!

Yes

Overall quite satisfied. The car was a bit old, but in decent condition.

Highly satisfied

Totally excellent

Excellent

Good

Satisfied, will book again next time

I missed the confirmation reply due to lack of signal, and when the flight was delayed, I couldn't reach the store. Even their internal system personnel couldn't contact them. Later, the staff at the store told me they were off duty and wouldn't answer calls. It was very frustrating. The car was an older model SUV with numerous scratches, which their staff photographed extensively. I feel that international car rental companies with airport locations are more reliable.

Overall, it was just average, nothing special.

The staff was really friendly, and the check-in and car pick-up took only about 10 minutes.

The front desk staff was very enthusiastic.

The store provided us with a car whose right front tire's safety line was completely worn out. Such tire conditions would lead to a blowout within two or three days. The next day, the tire did blow out, and luckily it happened when we were starting from a stationary position! If it had blown out while driving at 100 km/h, the consequences would have been unimaginable. This rental company is truly irresponsible. Is it safe to assume they only replace tires when they blow out?

低価格ですが、十分しっかりした車でした。 パックモニターの明るさが低めでしたが、車の年数から仕方ないでしょう。 ハイブリッドなので、ガソリン節約できました。

利用しなかったけれど、日本語サポートがあるという安心感がありました。