CAR RENTAL REVIEWS ON SURIA AT PENANG AIRPORT, PEN

Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.

Great and immediate communication

very very good service, especially Miss Chuah.

Excellent service provided by Suria

Reasonable price

Best car rental in Penang island . Friendly staff . Easy process for pickup and return .

was booking a Honda BRV. but got the flat. They have asked me to change to slightly newer and bigger car, Perodua Aruz. Since I was in rush, I just say yes. Though it is newer and bigger, but the car is really not good overall. And I believe BRV is totally in higher price range compared to Aruz. And of course, due to rushing to take the Aruz, the car is not clean at all.

I should have gotten cheaper price if I go for Perodua Aruz in the first place. Meaning Im paying higher for BRV, and got Aruz.

Good communication, clean and relatively low mileage car, recommended.

Overall was excellent, just the PIC was too defensive during explaining the car risk & liabilities. Maybe the PIC can be more relax so customer will not think too much on road risks.

ok

Really helpful and honest lady. No additional charges. Free coupon. Even advise on where to park n also where theres toll. U can even buy touchngo card from them. So convenient. Would rent again from them when im there. Thanks

Great service, reasonable price.

Efficient!

Easy to use!

The staff from suria contacted me by whatsapp a day before picking up the car. They informed me where to meet and picking up the car is very smooth. They also upgraded my car. I am very thankful to the staff who allowed me to drop off the car later by 3 hours because my flight delayed. Dropping off the car was very smooth and fast, upon reaching airport the staff is already there. I would rent from them again and recommend this car rental company.

I would like to thank and Appreciate SURIA ( MS.Chuah) for their support, All perfect

good experienced. friendly staff and good condition of car.

ease to book and search for the cheapest price of car.

Felt car was relatively low-powered. Slight acceleration and I will hear the engine roar. Pick-up was slow but seems better than other cars on the road. So maybe it is the general conditions of car on Penang roads.

Overall is good

Overall is good

Staffs are very helpfull

Good App. For car rental.

We got a very new car that is in perfect condition. Very easy pick up at airport arrival hall and return at departure hall. We dealt via WhatsApp easily.

Like: I have no complains, the car was relatively new and did not find issue driving it. Went from Penang to Kampar and made a return trip. Got the car on time and dropped off on time as well.