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Yes Rentals, Auckland Car Rental

Yes Rentals 3000+ ratings, 33 reviews

Auckland, Auckland Region, New Zealand

7.8 / 10 Good

Yes Rentals - Auckland Information, Car Rental Instructions & Policies

Store Location

39A Rennie Dr, Mangere, Auckland 2022, New Zealand

Telephone

+64 212748886 / +64 2108806158

Pickup from Branch or Car Park & After Hours Pickup

The Yes Rentals - Auckland car rental location is located out of the airport

Please contact the staff to pick you up to Yes Rentals - Auckland car rental when you arrived.

When you ready for pick-up, please call 0064-21 2748886, 0064-21 212748882, or 0064-21 08806158, and please walkthrough to Door 3, and wait at the pick-up/drop off zone around 10 minutes for transfer depending on traffic. If you delay or pick up out of the free office hour, you will be charged 35 NZD/time for pick up. For Off-hour pick up, please call 09 257 0992 or 0800 747 227, when you are ready. Please go to door 11(International Airport) or Door 7 (Domestic Airport). The free shuttle bus will come to pick you up around 10 minutes. The emergency telephone number is 0064-21 08806158 or 0064-21 08192087.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the car to the location, then the location's staff will send you back to the airport. If you need to return the car out of opening hours, please contact the location in advance and return the car to 26 Airpark Dr,Mangere,Auckland. If you delay or drop off the car out of the free office hour, you will be charged 35 NZD/time. For Off-hour drop off, please call 09 257 0992 or 0800 747 227, when you are ready. The emergency telephone number is 0064-21 08806158 or 0064-21 08192087.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
NZD 1-250030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, JCB, AMEX

Visa Master DinersClub JCB AMEX

Discover is not accepted.

E-voucher

A print-out voucher is more accepted in this store.

Driver age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
Please notice that a one-way fee will applies if you return the car to other branches in other islands.

Ferry Transportation: Allowed

Yes Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 mi from Auckland International Airport

Railway Stations

9.4 mi from Britomart Train Station

Hotels

0.4 mi from Heartland Hotel Auckland Airport

0.5 mi from Sudima Auckland Airport

0.7 mi from Naumi Auckland Airport

Other Landmarks

7.2 mi from Mount Eden Domain

9.3 mi from Sky Tower

9.5 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Yes Rentals Store Location
coordinates: -36.9792412 174.779302

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.8 / 10 Good

  • Vehicle condition: 7.4
  • Vehicle cleanliness: 7.6
  • Spaciousness: 8.6
  • Counter staff: 7.9
  • Pick-up location: 7.4
  • Drop-off location: 8.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Rei Nguyen

    Auckland

    10 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Staff is very friendly and I would like to see her my next trip. Highly recommended.
    Read More >
  • S.Williams

    Auckland

    8.7 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
    Read More >
  • K.S. HO

    Auckland

    8.7 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    As I arrived at AKL airport at the time out of the office hours of Yes Rentals, so I have to pick up my car at Park & Fly. This would be quite time consuming. Other than that, everything is good.
    Read More >
  • Anonymous

    Auckland

    6 /10 Average

    Reviewed: Saturday, July 11, 2020

    Car had terrible wipers and still had water bottles and good from previous renter.
    Read More >
  • Nicole D

    Auckland

    9.7 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    We had a fast pick up from the airport from a friendly driver. Vehicle was bigger than expected. We were an hour later than we had originally said but they waived the late return fee. Overall a really good experience.
    Read More >
  • V.Sharma

    Auckland

    6 /10 Average

    Reviewed: Saturday, July 11, 2020

    One staff member managing the complete business. Plan for at least an hour for the drop because the same person maybe out for pickup that time. I had to wait very long during drop off. Also make sure each and every mark/scratch is captured. Overall not recommended
    Read More >
  • Sarah T

    Auckland

    10 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Highly recommend to all. Was very happy with the car and the service AAA++++
    Read More >
  • C.Lee

    Auckland

    6.7 /10 Average

    Reviewed: Saturday, July 11, 2020

    Car is not clean. Door is not well function. Something wrong with the heater. 25 degree feels like 16 degree
    Read More >
  • P.Hensen

    Auckland

    8.3 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    After hours pick up was shocking. The rest was great thanks
    Read More >
  • Anonymous

    Auckland

    9 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    While the car was older than expected,,the staff were friendly and no waiting time for either pick up or drop off
    Read More >
  • R.Tuibua

    Auckland

    9 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    I got value for money
    Read More >
  • Anonymous

    Auckland

    8.3 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    received for what i booked, happy. the first calls for pick up, those two phone numbers weren't working, thought the rental company not exist and got stranded at the airport. looked through the whole voucher and found 0800 number, but was Park&Fly answered. then tried call one of the numbers again, eventually someone answered. spent a bit time just for pick up, at drop off was quick. counter staff was helpful, but she charged $300 bond not freeze (on provided credit card), even i purchased extra cover ($0 excess) through YES rental, not very happy about that, they still keep the bond for two weeks after i have returned the rental car. this kind of procedure should be changed. have been hiring with many other rental companies they didn't do any bond, as i don't like the 'bond' idea so always get the $0 excess option.
    Read More >
  • I.lama

    Auckland

    6 /10 Average

    Reviewed: Saturday, July 11, 2020

    The car condition was very poor. The reverse camera didn't work properly. Gear wasn't very smooth. Although car was clean inside it had bad smell. Havent refund my deposit yet.
    Read More >
  • M.Asgari

    Auckland

    7.3 /10 Good

    Reviewed: Saturday, July 11, 2020

    Car was not very clean and it had some technical problems with front bumper.
    Read More >
  • C.Elorde

    Auckland

    6.7 /10 Average

    Reviewed: Saturday, July 11, 2020

    The Car is not tidy and it smells bad! The staff however sprayed something like a freshener to reduce the stinky smell.
    Read More >
  • M.Lai

    Auckland

    7.3 /10 Good

    Reviewed: Saturday, July 11, 2020

    I am more than happy with Yes Rental. i cant ask for morr with that price tag. i will be a returning customer.
    Read More >
  • Rad MS

    Auckland

    10 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Everything was a breeze, from getting pick up, taking the car and when returning. Perfect.
    Read More >
  • farah_m

    Auckland

    8 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    The car was older than we expected, and the GPS did not have english capability; it was all in Japanese, and those who worked at the car rental agency couldn't fix it or swap to another car that had an english GPS. Brakes were also not very strong.
    Read More >
  • M.Thakkar

    Auckland

    6.3 /10 Average

    Reviewed: Saturday, July 11, 2020

    I was not conveyed by staff that I have to pay $35 in addition to what I have paid up front. I went to drop off the car and I was told that to go to Airport I need to pay $35 or else I need to Walk.
    Read More >
  • M.Lino

    Auckland

    8.7 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    As expected, everything was smooth.
    Read More >
  • KAT

    Auckland

    6 /10 Average

    Reviewed: Saturday, July 11, 2020

    Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company. The shuttle driver finally answered phone half asleep and grumpy. Car itself was ok and spacious but customer service was poor
    Read More >
  • Anonymous

    Auckland

    9.3 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Great car, and value for money. Close to the airport.
    Read More >
  • Chee Tah Soh

    Auckland

    7.7 /10 Good

    Reviewed: Saturday, July 11, 2020

    Yes, can improve more
    Read More >
  • Anonymous

    Auckland

    6.7 /10 Average

    Reviewed: Saturday, July 11, 2020

    特になし
    Read More >
  • Caleb

    Auckland

    6.3 /10 Average

    Reviewed: Saturday, July 11, 2020

    Vehicle was well used and worn inside and outdated. Had 153,000+ km. Was rough to drive as it was older and had issues with a seatbelt not working and a headlight out at night. Very dangerous.
    Read More >
  • D.McLean

    Auckland

    6.3 /10 Average

    Reviewed: Saturday, July 11, 2020

    Office opened late so we were very pushed for time to return vehicle and get to airport
    Read More >
  • M.Carter

    Auckland

    2.3 /10 Poor

    Reviewed: Saturday, July 11, 2020

    Customer service extremely poor discrepancy over condition of car at pick up discrepancy over drop off no transfers to airport
    Read More >
  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Easy pickup and drop off
    Read More >
  • Sharon

    Auckland

    8.7 /10 Very Good

    Reviewed: Saturday, July 11, 2020

    The pick up location was not clear in the instruction email. A picture of the location or map of how to get there would be perfect as Auckland is a small airport it had two pick up zones for taxi vans and regular pick up. The customer service rep didn't speak fluent english but luckily for us we spoke Chinese, so we got a long just fine. Yes Rentals is located approx. 10 min drive from the airport. It is time consuming if you're in a tight schedule, 10-15 mins pick up time, 5-10 min admin work, then dropping the vehicle off and travelling back to the airport again. However, if you're not a hurry and you're looking for cheap rental prices then I highly recommend Yes Rentals.
    Read More >
  • B.Thomas

    Auckland

    7.3 /10 Good

    Reviewed: Saturday, July 11, 2020

    Waited about 20mins for the car. Car could have been cleaner.
    Read More >
  • P.Chand

    Auckland

    9.7 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Friendly & Easy booking, Excellent service & great vehicle. Very satisfied.
    Read More >
  • T.Doyle

    Auckland

    9.7 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    Very obliging and pleasant staff. The car was exactly what we asked for and a GPS was ready for us on arrival as promised. Very affordable.
    Read More >
  • R.Hutton

    Auckland

    9.3 /10 Excellent

    Reviewed: Saturday, July 11, 2020

    It would have been much easier if I got the email 3 weeks before about pick up & drop off as I was overseas staying where there was no email or printer.
    Read More >
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