Yes Rentals, 奥克兰 Car Rental

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Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Yes Rentals - 奥克兰 Information, Car Rental Instructions & Policies

Store Location

120 Greenwood Road, Mangere, Auckland, 2022

Telephone

0064-212748882 / 0064-34202878

Pickup from Branch or Car Park & After Hours Pickup

The Yes Rentals - 奥克兰 car rental location is located out of the airport

Please contact the staff to pick you up to Yes Rentals - 奥克兰 car rental when you arrived.

Auckland International Airport:(Fly from Oversea City of New Zealand) 1. Once you have collected your luggage please call for collection by our courtesy shuttle. 2. Please exit through door 8, walk across the pedestrian crossing, and follow the sign "ALL CAR PARKS". Once at covered walkway GO LEFT, and at the end follow the sign "ALL SHUTTLES". 3. Our white shuttle vans will arrive around 10-15 mins. Remember to signal the driver. You will be transferred to our office for vehicle collection. Working hour Pick up contact number (Between 08:00am – 06:00pm): 0064 3420 2878 Off-hour Pick up contact number (Between 06:01pm – 07:59pm): Our partner Aeroparks will provide service for you. (NZ Dial: 0800 237 672 | Outside NZ: 0064-274144712) Auckland Domestic Airport: (Fly from local City of New Zealand) 1. Once you have collected your luggage please call for collection by our courtesy shuttle. 2. Please make your way to Door 8 of the Domestic terminal, near Jetstar. You will see a shuttle area. 3. Our white shuttle vans will arrive around 10-15 mins. Remember to signal the driver. You will be transferred to our office for vehicle collection. Working hour Pick up contact number (Between 08:00am – 06:00pm): 0064 3420 2878 Working hour Office Address: 120 Greenwood Road, Mangere, Auckland (Cnr Ascot Rd & Greenwood Rd) Off-hour Pick up contact number (Between 06:01pm-07:59am): Our partner Aeroparks will provide service for you. (NZ Dial: 0800 237 672 | Outside NZ: 0064-274144712) Off hour Office Address: 36 Richard Pearse Drive, Mangere, Auckland 2022

Return to the Store, Car Park or Key Box & After Hours Return

Working hour Drop-off instruction (Between 08:00am – 06:00pm): Working hour return address: 120 Greenwood Road, Mangere, Auckland (Cnr Ascot Rd & Greenwood Rd) Dropping off your rental car at our Auckland Airport branch is super simple, the key things to remember are: 1. Make sure you have fueled up your vehicle to the same level as when you picked it up to avoid a refueling charge (NZD$25). The nearest gas station to our Auckland Airport branch is the WAITOMO MANGERE. Address is 33 Richard Pearse Drive 2. Make sure the vehicle is left in a clean & tidy state - we don't expect it to be fully groomed or anything, but a general clean and tidy will help to avoid an additional charge. After checking the above, simply drop the keys off to the branch staff who will do a 2-minute final handover process and your away! Our Airport Shuttle service does work both ways - simply ask for a lift back to the airport when dropping off your vehicle. Last shuttle leave from branch at 5:30pm. If you are catching our free shuttle, please make sure to arrive before it.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driver's License + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full driver's license issued in New Zealand

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Please notice that a one-way fee will applies if you return the car to other branches in other islands.

Ferry Transportation: Allowed

Yes Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 4900

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 mi from Auckland International Airport

Railway Stations

9.4 mi from Britomart Train Station

Hotels

0.7 mi from Naumi Auckland Airport

5.1 mi from Allenby Park Hotel

8.4 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

7.2 mi from Mount Eden Domain

9.3 mi from Sky Tower

9.5 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Yes Rentals Store Location

coordinates: -36.97942118592 174.77922019263

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 7.4
Vehicle cleanliness: 7.7
Spaciousness: 8.6
Counter staff: 8.0
Pick-up location: 7.6
Drop-off location: 8.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

D.McLean
Auckland
6.3 /10 Average
Reviewed: Friday, April 26, 2024
Office opened late so we were very pushed for time to return vehicle and get to airport
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Friday, April 26, 2024
Easy pickup and drop off
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T.Doyle
Auckland
9.7 /10 Excellent
Reviewed: Friday, April 26, 2024
Very obliging and pleasant staff. The car was exactly what we asked for and a GPS was ready for us on arrival as promised. Very affordable.
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K.S. HO
Auckland
8.7 /10 Very good
Reviewed: Friday, April 26, 2024
As I arrived at AKL airport at the time out of the office hours of Yes Rentals, so I have to pick up my car at Park & Fly. This would be quite time consuming. Other than that, everything is good.
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Anonymous
Auckland
6 /10 Average
Reviewed: Friday, April 26, 2024
Car had terrible wipers and still had water bottles and good from previous renter.
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Nicole D
Auckland
9.7 /10 Excellent
Reviewed: Friday, April 26, 2024
We had a fast pick up from the airport from a friendly driver. Vehicle was bigger than expected. We were an hour later than we had originally said but they waived the late return fee. Overall a really good experience.
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V.Sharma
Auckland
6 /10 Average
Reviewed: Friday, April 26, 2024
One staff member managing the complete business. Plan for at least an hour for the drop because the same person maybe out for pickup that time. I had to wait very long during drop off. Also make sure each and every mark/scratch is captured. Overall not recommended
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Sarah T
Auckland
10 /10 Excellent
Reviewed: Friday, April 26, 2024
Highly recommend to all. Was very happy with the car and the service AAA++++
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C.Lee
Auckland
6.7 /10 Average
Reviewed: Friday, April 26, 2024
Car is not clean. Door is not well function. Something wrong with the heater. 25 degree feels like 16 degree
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Sharon
Auckland
8.7 /10 Very good
Reviewed: Friday, April 26, 2024
The pick up location was not clear in the instruction email. A picture of the location or map of how to get there would be perfect as Auckland is a small airport it had two pick up zones for taxi vans and regular pick up. The customer service rep didn't speak fluent english but luckily for us we spoke Chinese, so we got a long just fine. Yes Rentals is located approx. 10 min drive from the airport. It is time consuming if you're in a tight schedule, 10-15 mins pick up time, 5-10 min admin work, then dropping the vehicle off and travelling back to the airport again. However, if you're not a hurry and you're looking for cheap rental prices then I highly recommend Yes Rentals.
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P.Hensen
Auckland
8.3 /10 Very good
Reviewed: Friday, April 26, 2024
After hours pick up was shocking. The rest was great thanks
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B.Thomas
Auckland
7.3 /10 Good
Reviewed: Friday, April 26, 2024
Waited about 20mins for the car. Car could have been cleaner.
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Anonymous
Auckland
9 /10 Excellent
Reviewed: Friday, April 26, 2024
While the car was older than expected,,the staff were friendly and no waiting time for either pick up or drop off
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P.Chand
Auckland
9.7 /10 Excellent
Reviewed: Friday, April 26, 2024
Friendly & Easy booking, Excellent service & great vehicle. Very satisfied.
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R.Hutton
Auckland
9.3 /10 Excellent
Reviewed: Friday, April 26, 2024
It would have been much easier if I got the email 3 weeks before about pick up & drop off as I was overseas staying where there was no email or printer.
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M.Carter
Auckland
2.3 /10 Poor
Reviewed: Friday, April 26, 2024
Customer service extremely poor discrepancy over condition of car at pick up discrepancy over drop off no transfers to airport
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R.Tuibua
Auckland
9 /10 Excellent
Reviewed: Friday, April 26, 2024
I got value for money
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Anonymous
Auckland
8.3 /10 Very good
Reviewed: Friday, April 26, 2024
received for what i booked, happy. the first calls for pick up, those two phone numbers weren't working, thought the rental company not exist and got stranded at the airport. looked through the whole voucher and found 0800 number, but was Park&Fly answered. then tried call one of the numbers again, eventually someone answered. spent a bit time just for pick up, at drop off was quick. counter staff was helpful, but she charged $300 bond not freeze (on provided credit card), even i purchased extra cover ($0 excess) through YES rental, not very happy about that, they still keep the bond for two weeks after i have returned the rental car. this kind of procedure should be changed. have been hiring with many other rental companies they didn't do any bond, as i don't like the 'bond' idea so always get the $0 excess option.
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I.lama
Auckland
6 /10 Average
Reviewed: Friday, April 26, 2024
The car condition was very poor. The reverse camera didn't work properly. Gear wasn't very smooth. Although car was clean inside it had bad smell. Havent refund my deposit yet.
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M.Asgari
Auckland
7.3 /10 Good
Reviewed: Friday, April 26, 2024
Car was not very clean and it had some technical problems with front bumper.
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C.Elorde
Auckland
6.7 /10 Average
Reviewed: Friday, April 26, 2024
The Car is not tidy and it smells bad! The staff however sprayed something like a freshener to reduce the stinky smell.
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M.Lai
Auckland
7.3 /10 Good
Reviewed: Friday, April 26, 2024
I am more than happy with Yes Rental. i cant ask for morr with that price tag. i will be a returning customer.
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Rad MS
Auckland
10 /10 Excellent
Reviewed: Friday, April 26, 2024
Everything was a breeze, from getting pick up, taking the car and when returning. Perfect.
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farah_m
Auckland
8 /10 Very good
Reviewed: Friday, April 26, 2024
The car was older than we expected, and the GPS did not have english capability; it was all in Japanese, and those who worked at the car rental agency couldn't fix it or swap to another car that had an english GPS. Brakes were also not very strong.
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M.Thakkar
Auckland
6.3 /10 Average
Reviewed: Friday, April 26, 2024
I was not conveyed by staff that I have to pay $35 in addition to what I have paid up front. I went to drop off the car and I was told that to go to Airport I need to pay $35 or else I need to Walk.
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M.Lino
Auckland
8.7 /10 Very good
Reviewed: Friday, April 26, 2024
As expected, everything was smooth.
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KAT
Auckland
6 /10 Average
Reviewed: Friday, April 26, 2024
Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company. The shuttle driver finally answered phone half asleep and grumpy. Car itself was ok and spacious but customer service was poor
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Anonymous
Auckland
9.3 /10 Excellent
Reviewed: Friday, April 26, 2024
Great car, and value for money. Close to the airport.
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Chee Tah Soh
Auckland
7.7 /10 Good
Reviewed: Friday, April 26, 2024
Yes, can improve more
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Anonymous
Auckland
6.7 /10 Average
Reviewed: Friday, April 26, 2024
特になし
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Caleb
Auckland
6.3 /10 Average
Reviewed: Friday, April 26, 2024
Vehicle was well used and worn inside and outdated. Had 153,000+ km. Was rough to drive as it was older and had issues with a seatbelt not working and a headlight out at night. Very dangerous.
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Rei Nguyen
Auckland
10 /10 Excellent
Reviewed: Friday, April 26, 2024
Staff is very friendly and I would like to see her my next trip. Highly recommended.
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S.Williams
Auckland
8.7 /10 Very good
Reviewed: Friday, April 26, 2024
Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Friday, April 26, 2024
Yes rentals kindly upgraded our vehicle free of charge. The staff were friendly and we would be happy to use them again. I wouldn't hesitate to recommend yes rentals to friends and whānau
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Andrew
Auckland
8.3 /10 Very good
Reviewed: Friday, April 26, 2024
Car was old but fair value for the cost. Very friendly and helpful staff. Delay picking up while issue with another customer was dealt with by the sole staff member.
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