“Simple, Easy does exactly what the website says!”
About Thai Rent A Car:9.3/10
Very simple and straightforward with very friendly staff who spoke English so my husband could understand.
They made the process very quickly and we were soon on our way.
The car was almost new and in excellent condition except for a scuffed wheel trim which they pointed out to us and marked down as existing damage.
Excellent service, stress and hassle free!
Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have.
Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.
The car was quite scratched and smelt of cigarette smoke , I have also been charged twice and not sure why?It is also almost 4 days since I returned the car and still have not got my $250 deposit back, the staff failed to tell me I could use my TOLL account from NSW to pay tolls in VIC but instead made me buy a $17 toll credit
Initially hard to get hold of when I arrived at the airport however was told to catch a taxi and would be reimbursed. Was reimbursed on arrival however I have checked on my return and it has not come through I will chase this up.
The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.
Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up
Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning.
Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Ohad Baruchin
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