INCHEON INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning. Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.

Satisfied

Prompt communication, convenient car rental, and easy return process.

The car exceeded my expectation.

User friendly

Very satisfied

Staff are help full and friendly

Amazing app ..

Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.

Easy to use. I like the full insurance provided by EasyRentCars which is actually much cheaper than those provided by the car rental company.

At the agreed pick-up time, staff will contact you and bring the car to the airport parking lot, informing you of its location. The handover is done at the parking spot, so you will need to cover the parking fee yourself. The nine-seater vehicle sacrifices trunk space for a foldable fourth-row seat. When the fourth-row seat is unfolded, not even an umbrella can fit.

The staff was very helpful and patient.

Very fast service! Recommended!

Very good service!

No

The car was very new and very comfortable. There is Chinese WeChat service, but the attitude was average.

Easy pickup. Good performance car. Return of deposit took a while

trouble the customer on minor marks. refuse to be handled by booking web. don't let customer leave until call for police help.

very good and warm followup. excellent.

Too terrible for car changing in pick up the car, photo all side up and down Return time 20 Minutes for checking.

Car was exceptionally clean. Drove well, had excellent equipment, and amazing space for luggage.

Amazing service platform. Direct and simple booking process. Would definitely use again.

Thanks a lot for be so helpful before and during the trip, some problems but solved very quick and helpful. Best choose of rental cars in South Korea

2nd Day, one tire was damaged

NA

I rented a car on October 14th, and the Korean rental company held my deposit. It took two and a half months to get my refund. They promised to return the deposit within 1-2 months. According to my Korean friends, big rental companies in Korea usually return the deposit immediately after the car is returned. I don't know what's going on with this company. If I didn't call them, would they never refund my money?

Car rental was easy, finding where to pick up the car was easy. The rep was great! Helped with bags both times for drop off and pickup. He really didnt have to but he automatically packed bags in car for us.