INCHEON INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning. Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.

We got a brand new car, only 5000 kms on the clock. Quick response from office workers, easy to find the locations because you get directions with pictures and text. The only thing is that their English is not what you would expect from a car rental company at an international airport mostly dealing with foreign clients. Especially on the phone. But we managed alright without difficulties.

The car exceeded my expectation.

User friendly

Just make sure the vehicle has at least fueled half tank.

Le personnel de l’agence de l’aéroport international ne parlait pas du tout anglais. Très problématique ! Notamment pour expliquer le système du péage à la sortie de l’aéroport où gérer la réservation. Idem à la restitution. Pas de preuve de restitution non plus. les 2 agences très compliquées à trouver. Ajouter un panneau à l’aéroport et les coordonnées gps de l’agence à busan.

Bien

スムーズにレンタルできてよかったです。

Staff are help full and friendly

Amazing app ..

Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.

Easy to use. I like the full insurance provided by EasyRentCars which is actually much cheaper than those provided by the car rental company.

Smaller Vehicle Given during Pick UP We ordered a 9-seater van to have more room for our bicycles and luggage. One day before picking up the vehicle when we contact them, we were told that the 9-seater van was actually a 12-seater van which required a bus licence most people do not have and so do us. We were given a 7-seater car the luggage compartment of which was very much smaller. I suspect that they do not have vehicle larger than 7-seater but using 12-seater van which requires bus driving licence to force customers to accept an alternative offer of a smaller car during pick up.

車は細かな傷ありました。 ガソリンは40パーセント程の残量で スタート でした

Very fast service! Recommended!

Very good service!

No

Easy pickup. Good performance car. Return of deposit took a while

trouble the customer on minor marks. refuse to be handled by booking web. don't let customer leave until call for police help.

very good and warm followup. excellent.

Too terrible for car changing in pick up the car, photo all side up and down Return time 20 Minutes for checking.

very nice car model - Sonata, with good luggage space for 2 large and 4 small size, very comfortable interior. maybe could be improved with car waxing to keep the car condition pick up location in seoul airport, can be cleared stated e.g. "with driver is located at gate xx, without driver is located at gate xx"

very good overall, keep going

Car was exceptionally clean. Drove well, had excellent equipment, and amazing space for luggage.

Amazing service platform. Direct and simple booking process. Would definitely use again.

Thanks a lot for be so helpful before and during the trip, some problems but solved very quick and helpful. Best choose of rental cars in South Korea

2nd Day, one tire was damaged

NA

Car rental was easy, finding where to pick up the car was easy. The rep was great! Helped with bags both times for drop off and pickup. He really didnt have to but he automatically packed bags in car for us.