QEEQ CAR RENTAL REVIEWS

excellent service

excellent service

One thing that very inconvenient from Europcar is the deposit, they are only friendly for credit card for deposit, not cash, or a foreign debit card with the pre-authorise feature. And the deposit amount is RM2500, while other agency in Malaysia only collect less than RM500 (cash supported) for deposit, some agency even not collect any deposit. If you have to use debit card for the deposit, they will deduct the full amount of deposit RM2500 from your card, and return in 3 months, and they will take 2% the admin fee (RM50).

The car was amazing, absolutely loved it. Procedure around when and how excess is payable would have been great before picking up the vehicle not after.

車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、

安く車を借りられて満足しています。

Good to deal with

Always good.

Easy to use platform and competitive pricing.

Smooth, fast and efficient.

As usual, easy to use and competitive pricing.

Clean the DAM WINDOWS

Très bon staff et surclassement en prime.

I was upgraded to a very nice small SUV

Excellent

Perfect

The car was good. There were only 2 counter staff when I picked up. So I had to wait about 10-15 in queue. And no one introduce to me about the car. So I took a few minutes to study it. But most disappointing was that when my car was broken down on the road in Austria, I called the Europcar hotline for many times, but no one answered the phone or couldn’t reach for help. I found 1 local people in car repairing workshop to help at last, and he helped me to reach Europcar at last. This gave me bad experience. And it’s better that the Nagivation can find the location by location telephone. For example the hotel telephone.

Amazing value, easy booking process and really helpful staff made the whole process straight forward. Would recommend.

スタッフの対応が素晴らしかった

Good service. Sunday open after 4:pm. Very fast and easy for drop off

Best price and serious

staff a bit ruff at desk, few minute que but you get what you pay for

amazing

Carefully check in absolute details your vehicle conditions upon pickup, as at the return they will look for ANY paint scratch which was not documented. They did find very light scratches made by vegetation on the car which hard to spot and not noted on the original contract, luckily I had pictures of all the car body parts and could show them it was present. I suggest you heavily document the car condition using the same method, they have little leniency on ANY damage

Just great !

احب ان اشكر موظف الاستقبال لدى اڤيس لحسن استقباله ولطافته.

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

The counter, pick-up and drop off staff were all excellent and friendly. The counter staff was kind and understanding when I informed her the car would be returned half an hour later than scheduled. Overall, good experience.

Straight forward booking experience and information provided was clear.