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ACE Rental Cars, Gold Coast Car Rental

ACE Rental Cars 2000+ ratings, 12 reviews

Gold Coast, Queensland, Australia

9.0 / 10 Excellent

ACE Rental Cars - Gold Coast Information, Car Rental Instructions & Policies

Store Location

3 Queensbury Avenue Currumbin Waters, Queensland, 4223

Telephone

1800 62 04 08 / +61 07 5534 4667

Pickup from Branch or Car Park & After Hours Pickup

The ACE Rental Cars - Gold Coast car rental location is located out of the airport

Please contact the staff to pick you up to ACE Rental Cars - Gold Coast car rental when you arrived.

There is a free shuttle service to ferry you to and from the Ace Rental Cars location, this runs from 8am until 4.30pm. Please dial either 1800 620 408 or 07 5598 2247 once you’re ready to be collected. The shuttle is a Yellow Van with ACE RENTAL CARS printed on the sides. Domestic Arrivals instructions..... Once you have collected your luggage and ready to be picked up, please make your way to towards International Arrivals and Coach Collections at the other end of the terminal. Once there make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. International Arrivals instructions..... Once you have cleared customs and entered the terminal, turn to your left and make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you.

Return to the Store, Car Park or Key Box & After Hours Return

Remember to re-fuel to agreed level when returning your rental car to our Gold Coast airport branch. Shuttle service to Gold Coast airport domestic and Gold Coast airport international terminals from 8 a.m. to 4:30 p.m. For all customers who have DEPARTING FLIGHTS please allow an additional 30 minutes prior to flight check-in time for rental car return & transfer to Gold Coast airport terminals.If returning your vehicle outside of business hours simply park the vehicle at our gold coast branch and place the keys in the drop box. You will need to arrange a taxi at your own cost to take you to the Gold Coast Airport terminals. Alternatively,After-hours arrangements can be made, the customer must contact the location 48hours before pickup, the customer will need to make their own way (at customer cost) to/from the location. No surcharge applies.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -17:00
08:00 -16:30
07:00 -17:00
08:00 -16:30
07:00 -17:00
08:00 -16:30
07:00 -17:00
08:00 -16:30
07:00 -17:00
08:00 -16:30
07:00 -17:00
08:00 -16:30
07:00 -17:00
08:00 -16:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 25015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 21 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 10/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
To be confirmed
capped at AUD 15
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 6/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula, Phillip Island, North Stradbroke Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Tasmania, Fraser Island, Bruny Island, Gove Peninsula, Groote Eylandt, Magnetic Island, Tiwi Island, Rottnest Island
Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Must-not:

Taking rental cars to following islands is not allowed:
Lady Elliot Island, Fraser Island, Kangaroo Island
The vehicle is allowed to travel to Kangaroo Island however customer is liable for loss or damage up to the full value of the vehicle and related losses and fees including 3rd party damage

Excess

Collision Damage Waiver Excess:

AUD 4500

Theft Insurance Excess:

AUD 1500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Coolangatta Airport

Railway Stations

8 mi from Robina Train Station

18.6 mi from Helensvale Train Station

Hotels

1.1 mi from Bay Of Palms

1.2 mi from Isle Of Palms Resort

1.4 mi from Sanctuary Beach Resort

FIND ME A CHEAP RENTAL
Map view of ACE Rental Cars Store Location
coordinates: -28.150319 153.472654

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 9.0 / 10 Excellent

  • Vehicle condition: 8.8
  • Vehicle cleanliness: 9.1
  • Spaciousness: 9.0
  • Counter staff: 9.0
  • Pick-up location: 8.8
  • Drop-off location: 9.3
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Russell

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    Very good experience. Helpful and friendly staff, particularly shuttle bus driver. The car exceeded my expectations. Will definitely use again.
    Read More >
  • Pau Correa

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    Love them, always a good service :)
    Read More >
  • Anna

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    Excellent Staff, Very Friendly, Efficient and upgraded me, which was a bonus and very grateful.
    Read More >
  • C.Hill

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    The car was Fantastic very comfortable for the travel back to Melbourne from Queensland. Staff were friendly and very helpful.
    Read More >
  • Anonymous

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    They offered us a larger car for no extra price as we had 3 teenagers in the back seat for 5 weeks and they thought it would be best with a larger sedan than a small hatchback. The staff went above and beyond and the vehicle was fabulous.
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    All good!
    Read More >
  • E.Moten

    Gold Coast

    5.3 /10 Average

    Reviewed: Thursday, May 28, 2020

    I felt that the lady at the desk was a bit abrupt and not overly helpful when sorting our booking as well as trying to scare us into booking further insurance despite explaining we already had our own insurance
    Read More >
  • r.Keenan

    Gold Coast

    6 /10 Average

    Reviewed: Thursday, May 28, 2020

    the lady at the pick up point was a bit frosty and tried to sell extra insurance when l thought l had bought the top one.said we were upgraded but did not want an 8 seater kia carnival just for 2 people. the drop off was very good.
    Read More >
  • D.Liddle

    Gold Coast

    8.7 /10 Very Good

    Reviewed: Thursday, May 28, 2020

    The car was not new. I would have liked to know that. It had 115000 km on the clock
    Read More >
  • Pau Correa

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    Everything went great, I actually extended the rental. Thank you so much
    Read More >
  • Blessing

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    Like: The stuff made the process easy
    Read More >
  • C.Stone

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Thursday, May 28, 2020

    Great pick up and drop off, the shuttle was super helpful
    Read More >
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