ACE Rental Cars, Gold Coast Car Rental

3% OFF

Best price car rental
Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE Rental Cars - Gold Coast Information, Car Rental Instructions & Policies

Store Location

3 Queensbury Avenue Currumbin Waters, Queensland, 4223

Telephone

1800 62 04 08 / +61 07 5534 4667

Pickup from Branch or Car Park & After Hours Pickup

The ACE Rental Cars - Gold Coast car rental location is located out of the airport

You can arrive of ACE Rental Cars - Gold Coast car rental by free shuttle bus.

There is a free shuttle service to ferry you to and from the Ace Rental Cars location, this runs from 8am until 4.30pm. Please dial either 1800 620 408 or 07 5598 2247 once you’re ready to be collected. The shuttle is a Yellow Van with ACE RENTAL CARS printed on the sides. Domestic Arrivals instructions..... Once you have collected your luggage and ready to be picked up, please make your way to towards International Arrivals and Coach Collections at the other end of the terminal. Once there make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. International Arrivals instructions..... Once you have cleared customs and entered the terminal, turn to your left and make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. The final shuttle departs the location 30 minutes before closing daily

Return to the Store, Car Park or Key Box & After Hours Return

Remember to re-fuel to agreed level when returning your rental car to our Gold Coast airport branch. Shuttle service to Gold Coast airport domestic and Gold Coast airport international terminals from 8 a.m. to 4:30 p.m. For all customers who have DEPARTING FLIGHTS please allow an additional 30 minutes prior to flight check-in time for rental car return & transfer to Gold Coast airport terminals.If returning your vehicle outside of business hours simply park the vehicle at our gold coast branch and place the keys in the drop box. You will need to arrange a taxi at your own cost to take you to the Gold Coast Airport terminals. Alternatively,After-hours arrangements can be made, the customer must contact the location 48hours before pickup, the customer will need to make their own way (at customer cost) to/from the location. No surcharge applies.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	07:30 -17:30	07:30 -17:30	07:30 -17:30	07:30 -17:30	07:30 -17:30	07:30 -17:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 21 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 10/day

Additional driver fee

Note that all drivers must provide their valid documentation.

To be confirmed

capped at AUD 15

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 6/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, North Stradbroke Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Tasmania, Fraser Island, Bruny Island, Gove Peninsula, Groote Eylandt, Magnetic Island, Tiwi Island, Rottnest Island

Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Must-not:

Taking rental cars to following islands is not allowed：
Lady Elliot Island, Kangaroo Island

The vehicle is allowed to travel to Kangaroo Island however customer is liable for loss or damage up to the full value of the vehicle and related losses and fees including 3rd party damage

Excess

Collision Damage Waiver Excess:

AUD 5500

Theft Insurance Excess:

AUD 1500

Third Party Liability Excess:

AUD 5500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Coolangatta Airport

Railway Stations

8 mi from Robina Train Station

18.6 mi from Helensvale Train Station

FIND ME A CHEAP RENTAL

Map view of ACE Rental Cars Store Location

coordinates: -28.150319 153.472654

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 8.6
Vehicle cleanliness: 9.1
Spaciousness: 8.8
Counter staff: 8.7
Pick-up location: 8.5
Drop-off location: 9.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

G.Potter
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Brilliant
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Blessing
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Like: The stuff made the process easy
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C.Stone
Gold Coast
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Great pick up and drop off, the shuttle was super helpful
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E.Moten
Gold Coast
5.3 /10 Average
Reviewed: Wednesday, April 24, 2024
I felt that the lady at the desk was a bit abrupt and not overly helpful when sorting our booking as well as trying to scare us into booking further insurance despite explaining we already had our own insurance
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r.Keenan
Gold Coast
6 /10 Average
Reviewed: Wednesday, April 24, 2024
the lady at the pick up point was a bit frosty and tried to sell extra insurance when l thought l had bought the top one.said we were upgraded but did not want an 8 seater kia carnival just for 2 people. the drop off was very good.
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Pau Correa
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Everything went great, I actually extended the rental. Thank you so much
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D.Liddle
Gold Coast
8.7 /10 Very good
Reviewed: Wednesday, April 24, 2024
The car was not new. I would have liked to know that. It had 115000 km on the clock
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Russell
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Very good experience. Helpful and friendly staff, particularly shuttle bus driver. The car exceeded my expectations. Will definitely use again.
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Pau Correa
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Love them, always a good service :)
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Anna
Gold Coast
9.3 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Excellent Staff, Very Friendly, Efficient and upgraded me, which was a bonus and very grateful.
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C.Hill
Gold Coast
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
The car was Fantastic very comfortable for the travel back to Melbourne from Queensland. Staff were friendly and very helpful.
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Anonymous
Gold Coast
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
They offered us a larger car for no extra price as we had 3 teenagers in the back seat for 5 weeks and they thought it would be best with a larger sedan than a small hatchback. The staff went above and beyond and the vehicle was fabulous.
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Anonymous
Gold Coast
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
All good!
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A.Cowen
Gold Coast
6 /10 Average
Reviewed: Wednesday, April 24, 2024
Easy and affordable !!
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A.Cowen
Gold Coast
8 /10 Very good
Reviewed: Wednesday, April 24, 2024
Great.. exceeded expectations !
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Ben
Gold Coast
9.3 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Pick up was smooth and drop off easy.
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R.Whelan
Gold Coast
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Very helpful and efficient staff and airport transfers. Will certainly use ACE again.
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Andrea V
Gold Coast
8.3 /10 Very good
Reviewed: Wednesday, April 24, 2024
Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.
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