QEEQ CAR RENTAL REVIEWS

Friendy staff customer service . Explanation clear .

Fast reply & arrangement .

Picking-up a car took almost 2 hours; the car is not really at terminal, they took me about 10 miles away from the airport to the car; dropping off is also terrible - there is no signs on the place, I winded around few times until found them; the car was vandalized, though that was not my fault, and I reported police, they charged me 1500GBP (abt 2000US$) for 4 small scratches! Never rent a car with SurPrice car rentals!!!

The trip went really smooth and Reach Rental was beyond my expectations

Pretty easy to use

Waited 90 minutes to get a car because the person that easy rent cars did not send over our confirmation number so they had no record of us being there. When we dropped off the car on the way back they told us we would have to take a uber back. Guy in front of us argue place to get a ride back. When we booked we thought it was right at the airport not off site

It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault

It is such an easy platform to use

車很好很大.輪胎不知是否為雪胎有點滑

這輛車很大.但因未在下大雪的地方.輪胎非雪胎.鎖已好幾次在有坡度德地方上不去. 然後取車前有洗過.因為下雪.所以後行李箱結凍打不開 其他內部車況很好

I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.

Although when I booked it says unlimited kms, on the counter they told me 600 kms, when I showed the copy of my booking, they offered me 750 kms!!, I accepted because i knew it I won’t spend more than 750 kms. but that was extrange!

The vehicle was everything as advertised being new, clean and very nice to drive.

I found it all very easy and user friendly.

いつも安心して利用させていただいてます

Buyer beware, pay the extra $25-$50 for a better company because you get what you pay for. Our car was dented, scratched, & dinged. It vibrated when we were on the freeway and the brakes were bad. The headlights were broken, only the running lights worked on the vehicle. There were warnings about the airbags and tires. We were charged an additional $6.99 per day for using our own auto insurance! This was an additional fee tacked on after we already prepaid for the vehicle and were told we would owe nothing further. We were the only customers in the building, yet it took 50 minutes to get our busted up vehicle with over 85,000 miles on it. We were in a hurry; having landed in Miami at 9:35 AM, we thought a 3:00 PM reservation in the Keys would be a non-issue, but in addition to all the other things that went wrong with this reservation, the car was also given to us with just a quarter tank of gas, so we had to make an additional stop. Do not use this company.

No issues at pickup nor drop-off, and they were always available if something came up.

Easy to book and great prices!

It was extremely disappointing to have to wait 90 min for my vehicle. I had a 3pm reservation and didn't receive my car until after 4:30pm. The counter agent was not helpful with explaining the delay. I made my reservation 270 days in advance, hoping an early reservation would help in getting a Jeep Wrangler, only to be disappointed again when we received a smaller Jeep Renegade.

While waiting for my rental I contacted Easyrentcars to hopefully speed up the process (I waited over 90 min for my reservation). They were no help at all.

On pick up staff member recommended upgrading to a 4x4 which I'm glad I did. He then took us to the vehicle to make it easier for us

The car was good - a Skoda estate. My issue was the £55 they automatically charged for processing (in effect passing on) an erroneous car parking fee. Not happy about this - I guess read the small print; it was I’m sure in there. It’s a bit of trek by shuttle bus to the back of the crown plaza hotel in Crawley- show the driver your booking to waiver the bus charge. They are infrequent- 2 / hour - so check times. Don’t forget you need a *credit* card with your address matching your drivers licence and £1500 to be blocked out, or you will get royally screwed for insurance charges. Good luck!

Easy process. Parking was a bit of a challenge, but not so bad that I would hesitate to use them again. The vehicle I received was a lot bigger than the one I had requested, which made a difference in gas mileage and expenses, but the larger vehicle was the same price.

It’s the same old problem with pressure selling unwanted policies, almost in a threatening manner, I will not use you again I’m afraid.

really professional people

you are the best ... keep up the good job

Condizione della vettura non era buona in senso che mancava l’acqua al tergicristallo e una ruota perdeva aria continuazione, dovevo gonfiare per tutta la settimana

Ottimo

VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.