CALGARY CAR RENTAL REVIEWS

The lady who helped me in Calgary was an absolute legend. She saw my back was hurting and helped me out with a more comfortable car. Made my journey 10/10

Overall, Routes gave us a good service. We arrived an hour early for the pick up time but they were able to pick us up at the airport. The car was a little dirty but it did not ruin the experience for us.

It is a good deal. Having an good insurance coverage that came along with the rental is a big relief. We did not have to worry of additional fees on top of the vehicule rental.

The supervisor, Sunny was so kind and helpful and tried his best to make everything in the best way

Hertz were very poor at pickup. Delivered a different car then was on the booking. Kept trying to sell me additional insurance, upgrade to car and winter tyres (not necessary for the highway driving we were doing in Calgary). The car did not have a full tank of petrol. We discovered a crack in the windshield within 2km of leaving the airport and Hertz tried to say it was our fault. We returned to the rental location and received the car we originally booked which was not offered when we first arrived. On the contrary, the dropoff process was very quick and smooth and the staff was friendly

Got a free upgrade which was nice. Easy to pick up and drop off

Awesome prices and easy to use website

On pick up staff member recommended upgrading to a 4x4 which I'm glad I did. He then took us to the vehicle to make it easier for us

Excellent service and very proffessionel by Danielle at the front desk.i'm very satisfait.

just a little bit like 12$ about .

I found Nisha on the counter extremely polite, helpful and always smiling. She was very very helpful and knowledgeable. WELL DONE NISHA

I used the app and had plenty of notifications before hand and during the visit. Thank You

Hertz were very slow and considering we were the only people there the whole process took longer than an hour to pick up the car. Very disappointing.

Great service and easy

Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.

Booking worked well, price seemed good and didn't have the price drop to where the price was adjusted.

Yes, the car offered was almost a brand new car with only around 300km.

Love the service

Love the service

As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.

Always friendly service

I should appreciate the concern, kindness and support of Nisha and Sunny, the supervisor and their great behaviour and kind advice.

I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose. That point was my only deception

Great car though some issues with internal panel falling off. Only checked external state before moving off so my fault.

Excellent price - nearly half what others were quoting.

They gave me a Jeep, which I didn’t like to drive. But now I know.

You can always rely on easy rent cars for the best and cheapest rental cars!

Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.

Service was excellent, no need to wait long.

Excellent.