QEEQ

Terrible.

About One Switch: 4.3 /10
Buyer beware, pay the extra $25-$50 for a better company because you get what you pay for. Our car was dented, scratched, & dinged. It vibrated when we were on the freeway and the brakes were bad. The headlights were broken, only the running lights worked on the vehicle. There were warnings about the airbags and tires. We were charged an additional $6.99 per day for using our own auto insurance! This was an additional fee tacked on after we already prepaid for the vehicle and were told we would owe nothing further. We were the only customers in the building, yet it took 50 minutes to get our busted up vehicle with over 85,000 miles on it. We were in a hurry; having landed in Miami at 9:35 AM, we thought a 3:00 PM reservation in the Keys would be a non-issue, but in addition to all the other things that went wrong with this reservation, the car was also given to us with just a quarter tank of gas, so we had to make an additional stop. Do not use this company.
Reviewed: Tue, Mar 10, 2020
Compact | Nissan Versa or similar

Relevant Reviews on One Switch Miami

M. Duffy

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Compact | Nissan Versa or similar
About One Switch: 10.0 /10
Car was an upgrade at no charge! Excellent condition. Enjoyed the ride.
About QEEQ: 10.0 /10
easy peasy. Thanks
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Reviewed: Thu, Aug 13, 2020

R.Sarduy Sabia

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Full Size Van | Ford Transit or similar
“1. the car wasent there, waited 1 hr counter was terible service force me to paid additional charges”
About One Switch: 7.7 /10
BAD SERVICE AT COUNTER MY CAR WASENT THERE THEY HAD TO GET ME TO ANOTHER RENTAL COMPANY PAID ADDITIONAL CHARGES TERIBLE SERVICES WILL NEVER RENT HERE AGAIN, I WILL ALSO FILE A FORMATED COMPLAIN ABOUT MY ADDITIONAL CHARGES AFTER EVRYTHING WAS PAID IN FULL.
About QEEQ: 7.0 /10
Reviewed: Thu, Aug 1, 2019

M.Campbell

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Compact | Nissan Versa or similar
“This is the worst rental car company in the world”
About One Switch: 2.0 /10
One switch were the worst. Not helpful, rude, a giant rip off. try to upsell us for everything. And then ultimately couldn't rent the car because they wanted to make us pay for the insurance that we already had in place.
Reviewed: Tue, Apr 9, 2019

E.Lowenschuss

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Intermediate | Toyota Corolla or similar
“Misleading price quote”
About One Switch: 5.3 /10
I was very disappointed that my car rental ended up costing $200 more for the week than what I contracted to pay. I found this car rental on the website kayak.com which showed a full price of $105 for the week, which was to be paid in full in advance, with $0 due at pickup. When I got to the car rental place at One Switch that despite my showing proof of having my own insurance with full coverage, I had to pay another $9 per day for not using their insurance, which I think is a terribly unfair and unethical business practice. Furthermore, I was charged another $13 per day for Sunpass (not optional) which does not even include the actual toll cost. Further I was charged an additional rental day at $52, plus taxes, because my pick up was at 9:00 a.m. and my drop off was at 11:00 a.m. The employee at the counter did not speak English well and was difficult to understand and communicate with. The vehicle itself was a high mileage vehicle which was not in very good condition. If i had known of the true cost of this rental, I would have not rented with One Switch and would have gone with a more reputable company.
Reviewed: Sat, Mar 30, 2019

O.Germanic

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Intermediate | Toyota Corolla or similar
About One Switch: 7.3 /10
The staff at one switch counter wasn’t friendly. They over charge us for not taking their insurance policy. An “administration fee”. Over priced toll pay. I will never use this company again
About QEEQ: 8.0 /10
Reviewed: Sat, Mar 23, 2019

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