The wait time to the car was over 2,5 hours
I did not get Cabrio despite I prepaid 100%
I was invited to get cheaper car for same money
The insurance I was offered costed more than the rent
The staff behind the counter had told us that she will charge us an additional 100 euros for a second driver. Even though we did not agree as we did not think it mattered how many people drove the car, in any case due to no choice we agreed and took the car. They had taken a deposit of euro 594 from my credit card and mentioned that they will return euro 400 when the car was returned in good condition. However when we returned the car and got a no damage on the car while being returned, they have still only returned euro 229.04 to my credit card instead of euro 400. This is unlawful. They are not picking up the toll free numbers that are listed and we have no way to talk to them. I am very disappointed.
Helpful staff at the counter
Easy to find
Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.
Confusing with insurance purchased through easy rent cars but then when we arrived Sicily By car said this did not cover them and tried to get us to purchase additional insurance
Once we’d found the desk there was no queue and we were served immediately.
However!! When we dropped the car off we were told we had parked in the wrong place even though it was a Sicily by Car (no. 44) space and we were told to move it to next to the office. We needed to catch our flight and found this unreasonable!! So we left the keys and walked away. Slightly unnecessary demand from the staff member.
Très mauvaise expérience on a dû attendre plus de 2h30 avant d’être servi de plus le siège auto que j’avais réservé ne l’était pas on m’a répondu simplement que je pouvais faire sans. Il voulait aussi impérativement de vendre des assurances complémentaires et j’au Du remplir encore des documents car je n’étais pas enregistré chez eux donc une perte de temps inutile car la réservation c’et fait pas votre compagnie. Ensuite de cela après à peine 100km le témoin adblue c’est allumé et je dû le payer de ma poche sans remboursement. De plus il n’y avait pas de produit lave-glace. Franchement une très très mauvaise expérience je ne prendrai plus jamais de véhicule dans leur compagnie.
1) The car while booking said medium SUV. However it was a large size SUV. Parking is sometimes challenging in Italy. Ford Kuga shouldn’t be considered as small or mid size. It is a full sized SUV.
2) The experience with Insurance was BAD. While booking it said the full insurance was covered then while picking up the car I was shown different * that said it doesn’t cover full damage.
“Buona ma condizione della vettura desiderabile...”
About Sicily By Car:8.3/10
Condizione della vettura non era buona in senso che mancava l’acqua al tergicristallo e una ruota perdeva aria continuazione, dovevo gonfiare per tutta la settimana
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
D.Terentiev
-
-
-
-
View more >A.Hassouna
-
-
-
-
View more >N.daynes
-
-
-
-
View more >K.Samtani
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >M.MATHESON
-
-
-
-
View more >A.Gowing
-
-
-
-
View more >Georgi Mateev
-
-
-
-
View more >Mark
-
-
-
-
View more >A.Abouhussein
-
-
-
-
View more >K.Chang ho
-
-
-
-
View more >L.Schober
-
-
-
-
View more >D.Leo
-
-
-
-
View more >Suren Prajapati
-
-
-
-
View more >-
-
-
-
View more >K.Chang ho
-
-
-
-
View more >A.Guevara
-
-
-
-
View more >D.Lee
-
-
-
-
View more >R.Henry
-
-
-
-
View more >Car Rental Companies AT Rome Fiumicino Airport, FCO
Check out this.